Forbes Rentals Reviews 

1,521
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 431 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently highlight the positive interactions with the staff, who are described as friendly, polite, and professional during fittings and service. Reviewers are very satisfied with the entire process, from the initial sales contact all the way through to the quick delivery and expert installation of appliances. However, some people mentioned that when reporting issues, the service turnaround time could be slower than the advertised 24-hour callout. A few other people also felt that one instance involved an explanation being dismissed after they had communicated an issue via email and voice message.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professional and helpful demeanor.... See more

Service

Customers consistently note positive experiences with service, highlighting fast and efficient appliance... See more

Delivery service

Customers had positive experiences with delivery_service, highlighting prompt arrival times and excellent... See more

Product

Clients share positive opinions on product quality, expressing satisfaction with items like clean pre-loved... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that staff members are consistently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I called 4pm yesterday and this morning I’ve got a new machine. Some of the best customer services in the world and highly recommend Forbes. Worth every penny. Ricky and Adam were excellent installers... See more

Company replied

Rated 5 out of 5 stars

Ricky and Adam arrived promptly, fitted both the dishwasher and the washing machine with ease. (Also the use of hubbys small hands lol). Both were very polite and they did what they needed to do. From... See more

Company replied

Rated 5 out of 5 stars

Woody and Shane did a very efficient and friendly job fitting my new washer, I have been a customer for over 15 years and in that time my washer only had a door replacement. Fantastic service and ver... See more

Company replied

Rated 5 out of 5 stars

Arrived on time, very polite, quick exchange of TVs and full instructions on how to operate the Sony as we has a Samsung previously. Very pleasant lads, a credit to Forbes, Shane and Dan T from the De... See more


Company details

  1. Appliance Rental Service
  2. Appliance Store
  3. Electrical Equipment Supplier
  4. Electronics Hire Shop
  5. TV store
  6. Used Appliance Store

Written by the company

At Forbes Rentals, we provide the latest high-quality home appliances at competitive weekly or monthly prices. Enjoy flexible upgrade options, and free installation, free same or next day servicing and free repairs. There’s no need to spend extra on parts, and if we can’t fix your appliance we’ll replace it. Providing excellence since 1926 in Home appliance and TV rental. Rent Smart TVs, washing machines, tumble-dryers, washer-dryers, dishwashers, fridge-freezers and cookers as well as floorcare and mobility scooters.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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5.0

All reviews

(1,521)

420 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So quick and easy

So quick and easy
The guys who came Toby and Ray were very efficient in doing the job as quick and professionally as they could.
Thank you

July 15, 2026
Unprompted review
Forbes Rentals logo

Reply from Forbes Rentals

Thank you very much for your kind comment. Your satisfaction is our top priority, and we're delighted that you've taken the time to share your positive feedback. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We truly appreciate your trust in our services.

Rated 5 out of 5 stars

Michael and Will were fab

Michael and Will were fab, super smooth and easy experience with them getting my washer dryer installed. Highly recommend.

July 14, 2026
Unprompted review
Forbes Rentals logo

Reply from Forbes Rentals

Thank you very much for your kind feedback, we're so happy to hear this 😊

Rated 5 out of 5 stars

Wonderful Experience

From the moment I called the office and spoke to Elaine in Sales and when my washing machine was delivered by Toby & Ray, my experience with Forbes Rental has been a positive experience. Elaine was very helpful and professional with sorting out the paperwork required for me to rent the washing machine. Very efficient and the delivery slot was put in place very quickly indeed! Toby & Ray was very courteous and the whole delivery experience was quick & professional. They explained how the machine worked and tested the flow of water into the machine to make sure it was in working order. I am truly happy with my new washing machine and how the team at Forbes Rental handled it all.

July 11, 2026
Unprompted review
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Reply from Forbes Rentals

Thank you so much for your kind review! We truly appreciate your feedback and are delighted to hear about your positive experience with our services. At Forbes, we take pride in providing award-winning customer service, and your satisfaction is our top priority.

Rated 5 out of 5 stars

Excellent service from

Excellent service from
Enquiry to installation diedra dealt with my enquiry Matt and a temp installed
Outstanding customer service
Deserve a 6 star review
Never change what your doing
Thank you

July 11, 2026
Unprompted review
Forbes Rentals logo

Reply from Forbes Rentals

Thank you for your considerate review! Your feedback holds genuine value for us, and we're excited to hear about your positive experience with our services. At Forbes, we take pride in providing customer service that has earned awards, and your satisfaction continues to be our highest priority. We're grateful for your choice to engage with us!

Rated 5 out of 5 stars

was very pleased with my delivery,very…

was very pleased with my delivery,very helpful lads who put my old fridge outside for me

July 9, 2026
Unprompted review
Forbes Rentals logo

Reply from Forbes Rentals

We greatly appreciate your thoughtful review! Your feedback is genuinely valued, and we are thrilled to learn about the positive encounter you had with our services. At Forbes, we pride ourselves on delivering award-winning customer service, and ensuring your satisfaction remains our utmost priority. Thank you for choosing us!

Rated 5 out of 5 stars

Great service

Delivery was swift, communication on delivery times excellent. Customer service from initial phone call to installation professional, helpful and quick. Ricky & Ross were polite and informative. Great service all round, would definitely recommend if you’re not sure about how long you’ll need a dishwasher for or accommodating a smaller area of kitchen as was our rationale- went for slimline refurbished Bosch, fits perfectly

July 10, 2026
Unprompted review
Forbes Rentals logo

Reply from Forbes Rentals

Thank you so much for your kind review! We truly appreciate your feedback and are delighted to hear about your positive experience with our services. At Forbes, we take pride in providing award-winning customer service, and your satisfaction is our top priority.

Rated 5 out of 5 stars

Toby and Ray were both excellent

Toby and Ray were both excellent. They were very kind, friendly, and helpful throughout the visit. They explained everything clearly, worked efficiently, and made sure everything was working properly before they left. Their professionalism and great customer service were much appreciated.

July 8, 2026
Unprompted review
Forbes Rentals logo

Reply from Forbes Rentals

We're so grateful for your kind feedback; it warms our hearts to hear such positive words! 😊

Rated 5 out of 5 stars

Ricky and Adam were great

Ricky and Adam were great, very friendly and professional

July 8, 2026
Unprompted review
Forbes Rentals logo

Reply from Forbes Rentals

Your feedback is greatly appreciated, and we're delighted to know that you had a positive experience! 😊

Rated 5 out of 5 stars

Ricky and Adam did an amazing job.

Ricky and Adam did an amazing job.
Took care in both taken the machine away and bringing in new one.
Very polite and well mannered.
They both sorted out the problem with the filter straight away with no messing about.
All in all it was an amazing service.
Would highly recommend.

July 8, 2026
Unprompted review
Forbes Rentals logo

Reply from Forbes Rentals

Thank you very much for your kind comment. Your satisfaction is our top priority, and we're delighted that you've taken the time to share your positive feedback. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We truly appreciate your trust in our services.

Rated 5 out of 5 stars

My experience.

My experience was first class because Paul and Dan were extremely polite and efficient, and are a credit to the company.

July 6, 2026
Unprompted review
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Reply from Forbes Rentals

Thank you very much for your kind feedback, we're so happy to hear this 😊

Rated 5 out of 5 stars

My washing machine was delivered and…

My washing machine was delivered and fitted by Liam and Lewis excellent service very pleased with the outcome highly recommended

July 6, 2026
Unprompted review
Forbes Rentals logo

Reply from Forbes Rentals

Thank you very much for your kind comment, we're very glad to hear that you're enjoying our products and service.

Rated 5 out of 5 stars

Paul and Phil delivery

Paul and Phil were very courteous and helpful and when they fitted the equipment they were very carful with my flooring so not to damage it? They explained how the items worked as in the washing machine and cooker they were wonderful. I really like forbes rentals and have been a client for many years if equipment goes wrong they replace it within days and make no argument about it.

July 3, 2026
Unprompted review
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Reply from Forbes Rentals

Thank you so much for your glowing review! We're thrilled to hear that you had a positive experience with Forbes. Our team works hard to provide award-winning service, and it's fantastic to know that our efforts are making a difference.

Rated 5 out of 5 stars

Ricky and Adam were great

Ricky and Adam were great. Quick, efficient, helpful and on time! I got the goods I wanted and everything was set up just right.

July 3, 2026
Unprompted review
Forbes Rentals logo

Reply from Forbes Rentals

Thank you for your considerate review! Your feedback holds genuine value for us, and we're excited to hear about your positive experience with our services. At Forbes, we take pride in providing customer service that has earned awards, and your satisfaction continues to be our highest priority. We're grateful for your choice to engage with us!

Rated 5 out of 5 stars

Prompt efficient helpful and arrival…

Prompt efficient helpful and arrival advised in advance and 30mins prior
Exact definition of good service

July 2, 2026
Unprompted review
Forbes Rentals logo

Reply from Forbes Rentals

We greatly appreciate your thoughtful review! Your feedback is genuinely valued, and we are thrilled to learn about the positive encounter you had with our services. At Forbes, we pride ourselves on delivering award-winning customer service, and ensuring your satisfaction remains our utmost priority. Thank you for choosing us!

Rated 5 out of 5 stars

My mum and I had a washing machine…

My mum and I had a washing machine delivered today from Forbes rentals and we had 2 lovely and kind men Matt and Ross they showed me how to use the machine and they have been to my house before to deliver stuff and all of them times that they have been lovely and friendly so thank you ross and Matt for your lovely service again you both are a credit to Forbes rental xx

July 1, 2026
Unprompted review
Forbes Rentals logo

Reply from Forbes Rentals

Thank you so much for your kind review! We truly appreciate your feedback and are delighted to hear about your positive experience with our services. At Forbes, we take pride in providing award-winning customer service, and your satisfaction is our top priority.

Rated 5 out of 5 stars

Ross and Ray

Ross and Ray
Delivered my scooter perfectly, very friendly, helpful and showed me how everything worked and helped with the paperwork.

June 29, 2026
Unprompted review
Forbes Rentals logo

Reply from Forbes Rentals

Thank you for sharing your kind thoughts; we're thrilled to hear this wonderful feedback! 😊

Rated 5 out of 5 stars

Ricky & Adam were really good very…

Ricky & Adam were really good very quick and polite.
Informed me about all my TV can do, put it on the wall for me and we're great

June 30, 2026
Unprompted review
Forbes Rentals logo

Reply from Forbes Rentals

We're so grateful for your kind feedback; it warms our hearts to hear such positive words! 😊

Rated 5 out of 5 stars

Excellent service

Excellent service. Nice and early. Very helpful and explanatory.
Nice guys.
Would definitely recommend Forbes.

June 30, 2026
Unprompted review
Forbes Rentals logo

Reply from Forbes Rentals

Your feedback is greatly appreciated, and we're delighted to know that you had a positive experience! 😊

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