I called 4pm yesterday and this morning I’ve got a new machine. Some of the best customer services in the world and highly recommend Forbes. Worth every penny. Ricky and Adam were excellent installers... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ricky and Adam arrived promptly, fitted both the dishwasher and the washing machine with ease. (Also the use of hubbys small hands lol). Both were very polite and they did what they needed to do. From... See more
Company replied
Woody and Shane did a very efficient and friendly job fitting my new washer, I have been a customer for over 15 years and in that time my washer only had a door replacement. Fantastic service and ver... See more
Company replied
Arrived on time, very polite, quick exchange of TVs and full instructions on how to operate the Sony as we has a Samsung previously. Very pleasant lads, a credit to Forbes, Shane and Dan T from the De... See more
Company details
- Appliance Rental Service
- Appliance Store
- Electrical Equipment Supplier
- Electronics Hire Shop
- TV store
- Used Appliance Store
Written by the company
At Forbes Rentals, we provide the latest high-quality home appliances at competitive weekly or monthly prices. Enjoy flexible upgrade options, and free installation, free same or next day servicing and free repairs. There’s no need to spend extra on parts, and if we can’t fix your appliance we’ll replace it. Providing excellence since 1926 in Home appliance and TV rental. Rent Smart TVs, washing machines, tumble-dryers, washer-dryers, dishwashers, fridge-freezers and cookers as well as floorcare and mobility scooters.
Contact info
7 Wells Place, RH1 3DR, Redhill, United Kingdom
- 0345 070 2328
- rent@forbes-rentals.co.uk
- www.forbes-rentals.co.uk
5.0
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service polite and punctual Toby…
Great service polite and punctual Toby and ray were quick and efficient
June 25, 2026
Unprompted review
Reply from Forbes Rentals
Thank you very much for your kind feedback, we're so happy to hear this 😊
Wonderful
Everything is so straightforward, delivery guy was excellent,explained how it all works .....I am a happy chappy
June 25, 2026
Unprompted review
Reply from Forbes Rentals
Thank you very much for your kind comment, we're very glad to hear that you're enjoying our products and service.
Michael and Will installed my washing…
Michael and Will installed my washing machine today. They also called me before they arrived which made things alot easier. They knew what they were doing and were very helpful with everything, and did a good job explaining everything to me.
Highly recommend
June 24, 2026
Unprompted review
Reply from Forbes Rentals
Thank you for your considerate review! Your feedback holds genuine value for us, and we're excited to hear about your positive experience with our services. At Forbes, we take pride in providing customer service that has earned awards, and your satisfaction continues to be our highest priority. We're grateful for your choice to engage with us!
Replacement washing machine
I have been renting from Forbes for many years. My washing machine needed replacing and having spoken to service department, a date was agreed for installation. Luke and Joe rang as agreed 1 hour before their ETA. They took old machine out and replaced with new machine. Made sure it was working. Can't praise them enough. Great service all round.
June 22, 2026
Unprompted review
Reply from Forbes Rentals
Thank you so much for your kind review! We truly appreciate your feedback and are delighted to hear about your positive experience with our services. At Forbes, we take pride in providing award-winning customer service, and your satisfaction is our top priority.
Massive thank you to Toby & Ray for…
Massive thank you to Toby & Ray for being highly professional & installing my new washer dryer. Highly recommend.
June 22, 2026
Unprompted review
Reply from Forbes Rentals
Thank you so much for your glowing review! We're thrilled to hear that you had a positive experience with Forbes. Our team works hard to provide award-winning service, and it's fantastic to know that our efforts are making a difference.
Toby &,Ray.Fitted and removal of old…
Toby &,Ray.Fitted and removal of old appliances was in a swift and professional manner.
June 22, 2026
Unprompted review
Reply from Forbes Rentals
Your feedback is greatly appreciated, and we're delighted to know that you had a positive experience! 😊
Great service from Ricky and Adam.
Ricky and Adam were really helpful. They called me 30 minutes before arrival, delivered the appliance exactly where I wanted it and took all the packaging etc away. Great service.
June 20, 2026
Unprompted review
Reply from Forbes Rentals
Thank you very much for your kind comment. Your satisfaction is our top priority, and we're delighted that you've taken the time to share your positive feedback. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We truly appreciate your trust in our services.
What more could be said
Ricky and Adam arrived promptly, fitted both the dishwasher and the washing machine with ease. (Also the use of hubbys small hands lol). Both were very polite and they did what they needed to do. From Delivery and fitting, to checking everything worked as it should before they left, a job well done. Thank you (One word of caution though to both Ricky and Adam, Please remember to check inside the dishwasher for instructions before turning it on). Haha
June 20, 2026
Unprompted review
Reply from Forbes Rentals
Thank you so much for your kind review! We truly appreciate your feedback and are delighted to hear about your positive experience with our services. At Forbes, we take pride in providing award-winning customer service, and your satisfaction is our top priority.
Engineer was polite
Engineer was polite, helpful and set up tv quickly.
June 20, 2026
Unprompted review
Reply from Forbes Rentals
Thank you so much for your glowing review! We're thrilled to hear that you had a positive experience with Forbes. Our team works hard to provide award-winning service, and it's fantastic to know that our efforts are making a difference.
Brillant service from ricky and adam…
Brillant service from ricky and adam very polite
June 19, 2026
Unprompted review
Reply from Forbes Rentals
Thank you very much for your kind comment, we're very glad to hear that you're enjoying our products and service.
Excellent friendly service
Excellent friendly service, helpful people and all was very well explained. They come highly recommended. Shane and Woody did a good job.
June 18, 2026
Unprompted review
Reply from Forbes Rentals
Thank you for your considerate review! Your feedback holds genuine value for us, and we're excited to hear about your positive experience with our services. At Forbes, we take pride in providing customer service that has earned awards, and your satisfaction continues to be our highest priority. We're grateful for your choice to engage with us!
Michael & Will were prompt
Michael & Will were prompt, friendly and respectful. Helpful with washer information and answered any question I had. Left my kitchen as they found it.
Having used this company before for a few
Years, I had no problem in coming back.
June 15, 2026
Unprompted review
Reply from Forbes Rentals
We greatly appreciate your thoughtful review! Your feedback is genuinely valued, and we are thrilled to learn about the positive encounter you had with our services. At Forbes, we pride ourselves on delivering award-winning customer service, and ensuring your satisfaction remains our utmost priority. Thank you for choosing us!
Excellent service from Shane n woody
Excellent service from Shane n woody
June 18, 2026
Unprompted review
Reply from Forbes Rentals
Thank you very much for your kind feedback, we're so happy to hear this 😊
Reply from Forbes Rentals
Thank you for sharing your kind thoughts; we're thrilled to hear this wonderful feedback! 😊
Shane and Woody were prompt
Shane and Woody were prompt, polite and friendly. They explained how to use the machine, explained what to do if there is a problem and the benefits of recommending to family and friends. It was an excellent delivery and fitting of my new machine. I will definitely recommend to my friends.
June 13, 2026
Unprompted review
Reply from Forbes Rentals
We're so grateful for your kind feedback; it warms our hearts to hear such positive words! 😊
James & Daz did a great job today…
James & Daz did a great job today swapping my Washer for a new one. Well done you two 👍
June 12, 2026
Unprompted review
Reply from Forbes Rentals
Your feedback is greatly appreciated, and we're delighted to know that you had a positive experience! 😊
Just had delivery of the new Bosch…
Just had delivery of the new Bosch washing machine installed and fitted. Once again Gordon was excellent, courteous.
Thank you so much Forbes Rentals, the office staff and Gordon
June 11, 2026
Unprompted review
Reply from Forbes Rentals
Thank you very much for your kind comment. Your satisfaction is our top priority, and we're delighted that you've taken the time to share your positive feedback. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We truly appreciate your trust in our services.
Michael and Will were great
Michael and Will were great and set up my Tv very quickly. Will defo use Forbes Rental again
June 11, 2026
Unprompted review
Reply from Forbes Rentals
Thank you very much for your kind feedback, we're so happy to hear this 😊
Great service
Great service, Toby and Ray were very helpful and easy to deal with. 100% recommend 👌
June 10, 2026
Unprompted review
Reply from Forbes Rentals
Thank you very much for your kind comment, we're very glad to hear that you're enjoying our products and service.
Toby and Ray removed old and installed…
Toby and Ray removed old and installed new washing machine in great time and were very friendly and helpful. They provided a great service.
June 10, 2026
Unprompted review
Reply from Forbes Rentals
Thank you so much for your glowing review! We're thrilled to hear that you had a positive experience with Forbes. Our team works hard to provide award-winning service, and it's fantastic to know that our efforts are making a difference.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.