I called 4pm yesterday and this morning I’ve got a new machine. Some of the best customer services in the world and highly recommend Forbes. Worth every penny. Ricky and Adam were excellent installers... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ricky and Adam arrived promptly, fitted both the dishwasher and the washing machine with ease. (Also the use of hubbys small hands lol). Both were very polite and they did what they needed to do. From... See more
Company replied
Woody and Shane did a very efficient and friendly job fitting my new washer, I have been a customer for over 15 years and in that time my washer only had a door replacement. Fantastic service and ver... See more
Company replied
Arrived on time, very polite, quick exchange of TVs and full instructions on how to operate the Sony as we has a Samsung previously. Very pleasant lads, a credit to Forbes, Shane and Dan T from the De... See more
Company details
- Appliance Rental Service
- Appliance Store
- Electrical Equipment Supplier
- Electronics Hire Shop
- TV store
- Used Appliance Store
Written by the company
At Forbes Rentals, we provide the latest high-quality home appliances at competitive weekly or monthly prices. Enjoy flexible upgrade options, and free installation, free same or next day servicing and free repairs. There’s no need to spend extra on parts, and if we can’t fix your appliance we’ll replace it. Providing excellence since 1926 in Home appliance and TV rental. Rent Smart TVs, washing machines, tumble-dryers, washer-dryers, dishwashers, fridge-freezers and cookers as well as floorcare and mobility scooters.
Contact info
7 Wells Place, RH1 3DR, Redhill, United Kingdom
- 0345 070 2328
- rent@forbes-rentals.co.uk
- www.forbes-rentals.co.uk
5.0
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent assistance from Elaine to…
Excellent assistance from Elaine to sort my Mother's new appliances and careful delivery and installation by Lewis and Liam.
Thanks to everyone for their diligence.
June 8, 2026
Unprompted review
Reply from Forbes Rentals
Thank you for your considerate review! Your feedback holds genuine value for us, and we're excited to hear about your positive experience with our services. At Forbes, we take pride in providing customer service that has earned awards, and your satisfaction continues to be our highest priority. We're grateful for your choice to engage with us!
Customer care were awesome sorting my…
Customer care were awesome sorting my upgrade and Woody & Shane were brilliant when they bought it out, checking it was all set for my height, legs, arm length and explained all the features. Brilliant service and made me giggle as well. Total trust in the company
June 5, 2026
Unprompted review
Reply from Forbes Rentals
We greatly appreciate your thoughtful review! Your feedback is genuinely valued, and we are thrilled to learn about the positive encounter you had with our services. At Forbes, we pride ourselves on delivering award-winning customer service, and ensuring your satisfaction remains our utmost priority. Thank you for choosing us!
New washing machine
Mark and Dean fitted a new washing machine for us today. They were very efficient and friendly. Pointed out a small problem with water supply pipe. Very grateful for that,I would not have known otherwise. They were very quick and I'm very pleased with the result. Would recommend
June 9, 2026
Unprompted review
Reply from Forbes Rentals
Thank you so much for your kind review! We truly appreciate your feedback and are delighted to hear about your positive experience with our services. At Forbes, we take pride in providing award-winning customer service, and your satisfaction is our top priority.
Great service from Danny delivering and…
Great service from Danny delivering and fitting our new TV
June 8, 2026
Unprompted review
Reply from Forbes Rentals
Your feedback is greatly appreciated, and we're delighted to know that you had a positive experience! 😊
Great service
Great service. Ricky and Ray delivered a fridge freezer and a washer dryer today and sorted out the ones I had in place already. Friendly helpful informative couldn’t ask for more thank you.
June 6, 2026
Unprompted review
Reply from Forbes Rentals
Thank you very much for your kind comment. Your satisfaction is our top priority, and we're delighted that you've taken the time to share your positive feedback. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We truly appreciate your trust in our services.
Forbes is a very easy and accommodating…
Forbes is a very easy and accommodating company to deal with, no heavy sales.
Engineers delivering and setting up my new television were professional and respectful.
Thank you Nigel you set the television up great with clear instructions. Dylan worked swiftly supporting Nigel.
Great team work Nigel and Dylan
June 3, 2026
Unprompted review
Reply from Forbes Rentals
Thank you so much for your kind review! We truly appreciate your feedback and are delighted to hear about your positive experience with our services. At Forbes, we take pride in providing award-winning customer service, and your satisfaction is our top priority.
Fast effective and very nice Ricky and…
Fast effective and very nice Ricky and Adam
June 2, 2026
Unprompted review
Reply from Forbes Rentals
Thank you very much for your kind feedback, we're so happy to hear this 😊
On time, polite and efficient
Toby and Ray arrived on time after advising they were on their way. They were polite and efficient. Very good service.
May 29, 2026
Unprompted review
Reply from Forbes Rentals
Thank you very much for your kind comment, we're very glad to hear that you're enjoying our products and service.
Dan T and Daz have helped us a few…
Dan T and Daz have helped us a few times now with new delivered and/or repairs, always friendly, on time and get the job done, highly recommend!
May 29, 2026
Unprompted review
Reply from Forbes Rentals
Thank you for your considerate review! Your feedback holds genuine value for us, and we're excited to hear about your positive experience with our services. At Forbes, we take pride in providing customer service that has earned awards, and your satisfaction continues to be our highest priority. We're grateful for your choice to engage with us!
Washer Rental
From start to finish the process was brilliant. Steve in the office was really courtesy, friendly and ensured everything went smoothly.
The lads, Nigel and Dylan, that delivered my washing machine went above and beyond to install the washer. They happily disconnected my old one and put it outside where I requested, ready for the scrap man & thoroughly checked the new machine was working, gave me guidance on how to use it. I really was so grateful & appreciative for everything they did.
May 30, 2026
Unprompted review
Reply from Forbes Rentals
Thank you so much for your kind review! We truly appreciate your feedback and are delighted to hear about your positive experience with our services. At Forbes, we take pride in providing award-winning customer service, and your satisfaction is our top priority.
We had a washing machine delivered by…
We had a washing machine delivered by Nigel & Dylan today, very friendly and professional. Great service
May 30, 2026
Unprompted review
Reply from Forbes Rentals
Thank you so much for your glowing review! We're thrilled to hear that you had a positive experience with Forbes. Our team works hard to provide award-winning service, and it's fantastic to know that our efforts are making a difference.
Peace of mind
From phoning to help with what I needed was the best service. Lisa was so helpful. I paid extra 15 pounds to have my old washing machine taken away. I live on a 3rd floor flat but the guys Nigel and Dylan did it was ease although it was really hot nothing was to much trouble. I have rented off forbes for a number of years now and I wouldn't go anywhere else. It gives me peace of mind with forbes.
May 30, 2026
Unprompted review
Reply from Forbes Rentals
We greatly appreciate your thoughtful review! Your feedback is genuinely valued, and we are thrilled to learn about the positive encounter you had with our services. At Forbes, we pride ourselves on delivering award-winning customer service, and ensuring your satisfaction remains our utmost priority. Thank you for choosing us!
Speedily resolved
My washing machine broke down yesterday, and already I have a brand new replacement machine. Thank you to the diary and delivery team for making it so stress free. Toby and Ray, much appreciated
May 30, 2026
Unprompted review
Reply from Forbes Rentals
Thank you very much for your kind comment. Your satisfaction is our top priority, and we're delighted that you've taken the time to share your positive feedback. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We truly appreciate your trust in our services.
Rick & Adam were amazing very friendly…
Rick & Adam were amazing very friendly and professional got the job done thank you so much 5 star 🙏👍
May 28, 2026
Unprompted review
Reply from Forbes Rentals
Your feedback is greatly appreciated, and we're delighted to know that you had a positive experience! 😊
Ricky & Adam was amazing this morning…
Ricky & Adam was amazing this morning upgrading my washing machine polite and friendly great service and even had time to talk to my kids while they was busy
May 27, 2026
Unprompted review
Reply from Forbes Rentals
We're so grateful for your kind feedback; it warms our hearts to hear such positive words! 😊
Fantastic service and very helpful and…
Fantastic service and very helpful and were happy to help with any questions I had
May 26, 2026
Unprompted review
Reply from Forbes Rentals
Thank you very much for your kind comment. Your satisfaction is our top priority, and we're delighted that you've taken the time to share your positive feedback. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We truly appreciate your trust in our services.
Lovely men
Lovely men! They made sure it was working before they left.
Big up Michael and Will 😊
May 26, 2026
Unprompted review
Reply from Forbes Rentals
Your feedback is greatly appreciated, and we're delighted to know that you had a positive experience! 😊
Excellent delivery
Excellent delivery
Delivery men outstanding and very very helpful
May 23, 2026
Unprompted review
Reply from Forbes Rentals
Thank you very much for your kind feedback, we're so happy to hear this 😊
Really good service
Arrived promptly and did the work really well in the boiling heat. Ricky and Adam were really lovely to deal with and talked me through all the paperwork etc and I’m really happy with the machine and service. Thank you
May 23, 2026
Unprompted review
Reply from Forbes Rentals
Thank you for your considerate review! Your feedback holds genuine value for us, and we're excited to hear about your positive experience with our services. At Forbes, we take pride in providing customer service that has earned awards, and your satisfaction continues to be our highest priority. We're grateful for your choice to engage with us!
Forbes Rental
Nigel and Dylan from Forbes Rental delivered a new washing machine to my nan; she found them to be polite, cheerful and very helpful. Did all the moving, putting everything straight. 100%. Recommend them completely.
May 20, 2026
Unprompted review
Reply from Forbes Rentals
Thank you so much for your kind review! We truly appreciate your feedback and are delighted to hear about your positive experience with our services. At Forbes, we take pride in providing award-winning customer service, and your satisfaction is our top priority.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.