I called 4pm yesterday and this morning I’ve got a new machine. Some of the best customer services in the world and highly recommend Forbes. Worth every penny. Ricky and Adam were excellent installers... See more
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Review summary
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Reviews shaping this summary
Ricky and Adam arrived promptly, fitted both the dishwasher and the washing machine with ease. (Also the use of hubbys small hands lol). Both were very polite and they did what they needed to do. From... See more
Company replied
Woody and Shane did a very efficient and friendly job fitting my new washer, I have been a customer for over 15 years and in that time my washer only had a door replacement. Fantastic service and ver... See more
Company replied
Arrived on time, very polite, quick exchange of TVs and full instructions on how to operate the Sony as we has a Samsung previously. Very pleasant lads, a credit to Forbes, Shane and Dan T from the De... See more
Company details
- Appliance Rental Service
- Appliance Store
- Electrical Equipment Supplier
- Electronics Hire Shop
- TV store
- Used Appliance Store
Written by the company
At Forbes Rentals, we provide the latest high-quality home appliances at competitive weekly or monthly prices. Enjoy flexible upgrade options, and free installation, free same or next day servicing and free repairs. There’s no need to spend extra on parts, and if we can’t fix your appliance we’ll replace it. Providing excellence since 1926 in Home appliance and TV rental. Rent Smart TVs, washing machines, tumble-dryers, washer-dryers, dishwashers, fridge-freezers and cookers as well as floorcare and mobility scooters.
Contact info
7 Wells Place, RH1 3DR, Redhill, United Kingdom
- 0345 070 2328
- rent@forbes-rentals.co.uk
- www.forbes-rentals.co.uk
5.0
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Absolutely love Forbes rentals
Absolutely love Forbes rentals. Got 4 appliances with them. And are absolutely brilliant and especially Ricky & Adam that come to fit my stuff when it arrives. Always a pleasure. Company and staff on a whole are brilliant and couldn’t recommend them enough
May 5, 2026
Unprompted review
Reply from Forbes Rentals
Thank you so much for your kind review! We truly appreciate your feedback and are delighted to hear about your positive experience with our services. At Forbes, we take pride in providing award-winning customer service, and your satisfaction is our top priority.
Ricky & Adam were absolute gentlemen
Ricky & Adam were absolute gentlemen. Swift & professional.
May 16, 2026
Unprompted review
Reply from Forbes Rentals
Thank you very much for your kind feedback, we're so happy to hear this 😊
Two great blokes
Nigel and Dylan delivered my appliances and the service and delivery was excellent.
They were both very helpful and lovely.
They are a credit to the company and excellent at what they do.
Thank you Nigel and Dylan for a fantastic job.
May 16, 2026
Unprompted review
Reply from Forbes Rentals
We greatly appreciate your thoughtful review! Your feedback is genuinely valued, and we are thrilled to learn about the positive encounter you had with our services. At Forbes, we pride ourselves on delivering award-winning customer service, and ensuring your satisfaction remains our utmost priority. Thank you for choosing us!
Toby and Ray were very polite and…
Toby and Ray were very polite and efficient, would definitely recommend 👍
May 16, 2026
Unprompted review
Reply from Forbes Rentals
Thank you very much for your kind comment, we're very glad to hear that you're enjoying our products and service.
Fast, efficient and helpful
Fast, efficient and helpful service all round. From Elaine on the phone who helped me get a shorter contract due changing circumstances, and Ricky and Adam who took away my old broken machine, fitted the new one in twenty minutes, and fixed some slight issues while they were at it. All we're lovely to chat to and a credit to the company. After 15 years with Forbes I can't fault them.
May 16, 2026
Unprompted review
Reply from Forbes Rentals
Thank you so much for your glowing review! We're thrilled to hear that you had a positive experience with Forbes. Our team works hard to provide award-winning service, and it's fantastic to know that our efforts are making a difference.
Brilliant guys who came Woody & Shane
Brilliant guys who came Woody & Shane. Very friendly and professional.
May 15, 2026
Unprompted review
Reply from Forbes Rentals
Thank you very much for your kind comment. Your satisfaction is our top priority, and we're delighted that you've taken the time to share your positive feedback. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We truly appreciate your trust in our services.
Great service with Forbes Rentals been…
Great service with Forbes Rentals been with them for ten years now’s always been over the moon with the appliances and customer service call office especially Elaine, also Luke and Joe with their fitting and setup won’t leave until you know how to work the appliances. Couldn’t recommend them enough.
May 15, 2026
Unprompted review
Reply from Forbes Rentals
Thank you so much for your glowing review! We're thrilled to hear that you had a positive experience with Forbes. Our team works hard to provide award-winning service, and it's fantastic to know that our efforts are making a difference.
Very efficient installation by Toby and…
Very efficient installation by Toby and Ray . Explained how everything worked and both very polite - thanks
May 14, 2026
Unprompted review
Reply from Forbes Rentals
Your feedback is greatly appreciated, and we're delighted to know that you had a positive experience! 😊
Absolutely fantastic firm
Absolutely fantastic firm, amazingly understanding staff.
Today I had Luke and Joe come out to me installing a cooker. Professional friendly, absolutely brilliant they are both in their 20’s, their manners are impeccable, they’ve done a fantastic job. Thanks guys.
May 14, 2026
Unprompted review
Reply from Forbes Rentals
We're so grateful for your kind feedback; it warms our hearts to hear such positive words! 😊
Great help from toby & ray they was…
Great help from toby & ray they was polite and sorting my new washing machine thank you!
May 13, 2026
Unprompted review
Reply from Forbes Rentals
Thank you for sharing your kind thoughts; we're thrilled to hear this wonderful feedback! 😊
Polite
Polite, friendly and efficient on the phone and the same with Ricky and Adam the installers
May 13, 2026
Unprompted review
Reply from Forbes Rentals
We're so grateful for your kind feedback; it warms our hearts to hear such positive words! 😊
Nigel & Dylan were great
Nigel & Dylan were great, very polite & pleasant, very efficient, got job done & explained everything, had a phone call to tell me they were on their way, overall excellent service
May 12, 2026
Unprompted review
Reply from Forbes Rentals
Your feedback is greatly appreciated, and we're delighted to know that you had a positive experience! 😊
Ricky and Adam were great
Ricky and Adam were great. Very helpful and very quick and efficient. Thank you
May 12, 2026
Unprompted review
Reply from Forbes Rentals
Thank you very much for your kind feedback, we're so happy to hear this 😊
I have been renting from Forbes for years they never disappoint!
I have been renting from Forbes for years! Always very helpful and accommodating.
Toby and Ray came today with my order which I miscommunicated and the engineers were excellent as they understood the error and got on the phone and sorted it all out for me there and then. So left me with what I wanted and I was happy and pleased with the service as usual.
May 11, 2026
Unprompted review
Reply from Forbes Rentals
Thank you very much for your kind comment. Your satisfaction is our top priority, and we're delighted that you've taken the time to share your positive feedback. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We truly appreciate your trust in our services.
Lovely company and will help during…
Lovely company and will help during difficult times. Easy to get hold of and friendly delivery and installation.
May 5, 2026
Unprompted review
Reply from Forbes Rentals
Thank you very much for your kind comment, we're very glad to hear that you're enjoying our products and service.
Ricky and Adam
Ricky and Adam
Been with Forbes for years what great service we had today.. very friendly
May 9, 2026
Unprompted review
Reply from Forbes Rentals
Thank you so much for your glowing review! We're thrilled to hear that you had a positive experience with Forbes. Our team works hard to provide award-winning service, and it's fantastic to know that our efforts are making a difference.
friendly company, reliable
friendly company, explains everything thoroughly! super fast and reliable. my delivery was done by toby and ray, solid and friendly, helped me take the old freezer outside as well!
May 9, 2026
Unprompted review
Reply from Forbes Rentals
Thank you for your considerate review! Your feedback holds genuine value for us, and we're excited to hear about your positive experience with our services. At Forbes, we take pride in providing customer service that has earned awards, and your satisfaction continues to be our highest priority. We're grateful for your choice to engage with us!
I have had a washing machine contract…
I have had a washing machine contract for 7 years without issues. Machine recently brokedown and a service engineer was requested. This took 3 /4 days and he popped in for a minute and asked me what happened. I repeated what i had wrote on the email and voice message i sent, then he condemned it and left. I had a call to discuss an exchange and one was organised asap. This turned out to be Monday, which would be 8 days since machine broke. I required the machine asap and after a too and throw with despatch, Sat morning was agreed. Delivery and setup Technicians arrived prompt and proffessionally installed my washer and removed the broken one. Great job guys, good work and very quick.
I rent to get the quickest best service and the website says 24hrs callout. I am happy overall, but this has made me consider buying one and just replacing it when it breaks. In the meantime, i will continue using Forbes, as they are very good. I would of prefered a quicker service, but it is still a good service. Plus i have a new bigger machine which looks great. Cheers
May 9, 2026
Unprompted review
Reply from Forbes Rentals
We greatly appreciate your thoughtful review! Your feedback is genuinely valued, and we are thrilled to learn about the positive encounter you had with our services. At Forbes, we pride ourselves on delivering award-winning customer service, and ensuring your satisfaction remains our utmost priority. Thank you for choosing us!
Ricky and Adam took away my old washing…
Ricky and Adam took away my old washing machine installed my new one and made sure my new one worked they provided a brilliant service and were very nice
May 7, 2026
Unprompted review
Reply from Forbes Rentals
Thank you for sharing your kind thoughts; we're thrilled to hear this wonderful feedback! 😊
Turned up when expected
Turned up when expected. Friendly guys. New Tv installed and set up promptly. Everything explained
May 6, 2026
Unprompted review
Reply from Forbes Rentals
We're so grateful for your kind feedback; it warms our hearts to hear such positive words! 😊
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