Forbes Rentals Reviews 

1,518
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 432 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently report highly positive interactions, praising the staff for being polite, friendly, and professional during installations and deliveries. The service itself is seen as excellent across multiple aspects, with people appreciating both the quality of the products and the efficiency of the overall delivery process. However, some customers also mentioned instances where service response was not as fast as hoped. A few other people felt that while products are reliable, when service is needed, an immediate next-day response was sometimes not possible despite the advertised turnaround time.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their helpful and polite approach during... See more

Service

Consumers find service to be positive, highlighting prompt delivery and efficient appliance installations.... See more

Delivery service

People report positive experiences with delivery_service, highlighting a high level of satisfaction and... See more

Product

Customers report great satisfaction with the product offerings and quality. Reviewers note that appliances... See more

Customer service

Reviewers express great satisfaction with customer service, highlighting polite staff who explain everything... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I called 4pm yesterday and this morning I’ve got a new machine. Some of the best customer services in the world and highly recommend Forbes. Worth every penny. Ricky and Adam were excellent installers... See more

Company replied

Rated 5 out of 5 stars

Absolutely wonderful company from start. Office staff great and friendly. They explained everything so well. Boys arrived and where great. Respectful of my property, friendly and very officiant.... See more

Rated 5 out of 5 stars

Ricky and Adam arrived promptly, fitted both the dishwasher and the washing machine with ease. (Also the use of hubbys small hands lol). Both were very polite and they did what they needed to do. From... See more

Company replied

Rated 5 out of 5 stars

Woody and Shane did a very efficient and friendly job fitting my new washer, I have been a customer for over 15 years and in that time my washer only had a door replacement. Fantastic service and ver... See more

Company replied


Company details

  1. Appliance Rental Service
  2. Appliance Store
  3. Electrical Equipment Supplier
  4. Electronics Hire Shop
  5. TV store
  6. Used Appliance Store

Written by the company

At Forbes Rentals, we provide the latest high-quality home appliances at competitive weekly or monthly prices. Enjoy flexible upgrade options, and free installation, free same or next day servicing and free repairs. There’s no need to spend extra on parts, and if we can’t fix your appliance we’ll replace it. Providing excellence since 1926 in Home appliance and TV rental. Rent Smart TVs, washing machines, tumble-dryers, washer-dryers, dishwashers, fridge-freezers and cookers as well as floorcare and mobility scooters.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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5.0

All reviews

(1,518)

418 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Greatest customer services team in the world

I called 4pm yesterday and this morning I’ve got a new machine. Some of the best customer services in the world and highly recommend Forbes. Worth every penny. Ricky and Adam were excellent installers as well. Quick, professional and polite.

July 29, 2026
Unprompted review
Forbes Rentals logo

Reply from Forbes Rentals

Thank you very much for your kind comment, we're very glad to hear that you're enjoying our products and service.

Rated 5 out of 5 stars

Worth every penny

Very quick, friendly service ensuring our TVs are top spec and linked to our home systems. Michael and Will are fab.

July 28, 2026
Unprompted review
Forbes Rentals logo

Reply from Forbes Rentals

Thank you so much for your glowing review! We're thrilled to hear that you had a positive experience with Forbes. Our team works hard to provide award-winning service, and it's fantastic to know that our efforts are making a difference.

Rated 5 out of 5 stars

Nigel and Dylan helped me today

Nigel and Dylan helped me today! Fantastic service, both were friendly, quick, and efficient. I had saved a spot by sitting in a camping chair in the parking bay near my building (no seriously, and when they arrived (during the middle of the estimated window), swooped into the saved spot, checked out where my fridge was going, and then they got it in really quickly, no stuttering, no delays, just job done, signed the paperwork, gave me the explanations of things going forward and all I needed to know about the fridge.

July 25, 2026
Unprompted review
Forbes Rentals logo

Reply from Forbes Rentals

We greatly appreciate your thoughtful review! Your feedback is genuinely valued, and we are thrilled to learn about the positive encounter you had with our services. At Forbes, we pride ourselves on delivering award-winning customer service, and ensuring your satisfaction remains our utmost priority. Thank you for choosing us!

Rated 5 out of 5 stars

Great lads Shane and woody delivered my…

Great lads Shane and woody delivered my new washing machine from forbes quick efficient delivery ensured working perfectly 👌

July 25, 2026
Unprompted review
Forbes Rentals logo

Reply from Forbes Rentals

Thank you so much for your kind review! We truly appreciate your feedback and are delighted to hear about your positive experience with our services. At Forbes, we take pride in providing award-winning customer service, and your satisfaction is our top priority.

Rated 5 out of 5 stars

Ricky and Adam

Ricky and Adam fitted 2 new appliances and took away an old one. Both were super friendly and very punctual. I got a phone call before they were due to arrive with a time frame which was accurate. They completed the job quickly, officiantly and professionally. Always a bonus when they get along with my very nosey cat!

July 25, 2026
Unprompted review
Forbes Rentals logo

Reply from Forbes Rentals

We greatly appreciate your thoughtful review! Your feedback is genuinely valued, and we are thrilled to learn about the positive encounter you had with our services. At Forbes, we pride ourselves on delivering award-winning customer service, and ensuring your satisfaction remains our utmost priority. Thank you for choosing us!

Rated 5 out of 5 stars

Wouldnt buy a washing machine if you paid me!

Been renting with Forbes for quite a few years now and once again, New washing machine sorted, delivered and installed quickly by Luke and Joe. Many thanks guys!

June 6, 2026
Unprompted review
Forbes Rentals logo

Reply from Forbes Rentals

Thank you very much for your kind comment, we're very glad to hear that you're enjoying our products and service.

Rated 5 out of 5 stars

Great guys

Daz and James arrived and were very friendly, kind and professional. They both did a great job.

Thank you, guys.

July 22, 2026
Unprompted review
Forbes Rentals logo

Reply from Forbes Rentals

Thank you so much for your glowing review! We're thrilled to hear that you had a positive experience with Forbes. Our team works hard to provide award-winning service, and it's fantastic to know that our efforts are making a difference.

Rated 5 out of 5 stars

DAN T AND JAMIE was great

DAN T AND JAMIE was great , super friendly, took the old washing machine away and installed the new one, quick and efficient

July 21, 2026
Unprompted review
Forbes Rentals logo

Reply from Forbes Rentals

Thank you for your considerate review! Your feedback holds genuine value for us, and we're excited to hear about your positive experience with our services. At Forbes, we take pride in providing customer service that has earned awards, and your satisfaction continues to be our highest priority. We're grateful for your choice to engage with us!

Rated 5 out of 5 stars

Ricky and Andy

Ricky and Andy, called to say they were on the way. Arrived early, everything installed, no issues 5 stars ⭐️⭐️⭐️⭐️⭐️

July 21, 2026
Unprompted review
Forbes Rentals logo

Reply from Forbes Rentals

Thank you very much for your kind comment, we're very glad to hear that you're enjoying our products and service.

Rated 5 out of 5 stars

Toby and Ray swapped my washing machine…

Toby and Ray swapped my washing machine recently. Installation was seemless, both guys were swift, polite and professional. Communication through the whole process was great. Highly recommend!

July 13, 2026
Unprompted review
Forbes Rentals logo

Reply from Forbes Rentals

We greatly appreciate your thoughtful review! Your feedback is genuinely valued, and we are thrilled to learn about the positive encounter you had with our services. At Forbes, we pride ourselves on delivering award-winning customer service, and ensuring your satisfaction remains our utmost priority. Thank you for choosing us!

Rated 5 out of 5 stars

Excellent

Excellent, efficient and on-time service by Forbes Rentals, and their delivery crew, Luke and Joe.

July 20, 2026
Unprompted review
Forbes Rentals logo

Reply from Forbes Rentals

Thank you so much for your glowing review! We're thrilled to hear that you had a positive experience with Forbes. Our team works hard to provide award-winning service, and it's fantastic to know that our efforts are making a difference.

Rated 5 out of 5 stars

The delivery guys Nigel & Dylan were…

The delivery guys Nigel & Dylan were very professional in delivering my freezer up 2 flights of stairs.
Very polite & on time.
No fuss spot on delivery service.
Excellent service.
Thank you.

July 18, 2026
Unprompted review
Forbes Rentals logo

Reply from Forbes Rentals

Thank you so much for your kind review! We truly appreciate your feedback and are delighted to hear about your positive experience with our services. At Forbes, we take pride in providing award-winning customer service, and your satisfaction is our top priority.

Rated 5 out of 5 stars

So quick and easy

So quick and easy
The guys who came Toby and Ray were very efficient in doing the job as quick and professionally as they could.
Thank you

July 15, 2026
Unprompted review
Forbes Rentals logo

Reply from Forbes Rentals

Thank you very much for your kind comment. Your satisfaction is our top priority, and we're delighted that you've taken the time to share your positive feedback. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We truly appreciate your trust in our services.

Rated 5 out of 5 stars

Michael and Will were fab

Michael and Will were fab, super smooth and easy experience with them getting my washer dryer installed. Highly recommend.

July 14, 2026
Unprompted review
Forbes Rentals logo

Reply from Forbes Rentals

Thank you very much for your kind feedback, we're so happy to hear this 😊

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