Express Tools Ltd Reviews 

191
TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

The item I received was nothing like the picture on the website with none of the extras listed for $99.99. It is a cheap flimsy plastic item that I found on the SHEIN website for $13.95. When I asked... See more

Rated 5 out of 5 stars

Genuine review. Bought a 6m Screed beam. Very competitively priced. Phoned company to check stock - spoke to Matt. Stock confirmed. Purchased through on line portal - beam arrived by 10am the nex... See more

Rated 2 out of 5 stars

They said item was in stock. It wasn't. 3 weeks later item was delivered. What arrived was different from the website picture and turns out was the wrong part anyway (my fault but was mislead by th... See more

Rated 5 out of 5 stars

Ordered a large van vault slider at 4pm and delivered free before 12pm next day! The best part of the transaction........................nearly £100 cheaper than most other retailers. I d... See more

Company replied

Company details

  1. Construction Machinery and Equipment Store

Information provided by various external sources

Express Tools Ltd are on-line suppliers of Construction and Garden & Landscaping Tools, Machinery and Equipment. Also on offer is a large range of equipment for Height Accessing, Cleaning, Storage, Heating, Materials Handling and Sealey Tools. Prices include UK mainland delivery and VAT - What you see is what you pay!


Contact info

3.0

Average

TrustScore 3 out of 5

191 reviews

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No recent history of asking for reviews

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3.0

All reviews

(191)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

false descriptions,company not bothered

recently i bought a socket set listed in their online catalogue as a sealey 0914 but when it arrived it was marked siegen0914 on packaging and on tools,to make matters worse when i enquired about it i was told that siegen was sealey "just a cheaper make" like i should already know this,so i now have an inferior make of tools ,it will cost me money to return them and the person who i bought them for will think i'm cheap as not the sealey item they requested.there is no mention of siegen on the listing,believe me i have checked,so false blatant advertising,poor poor company

December 7, 2012
Unprompted review
Rated 5 out of 5 stars

Quick + Easy

Ordering online was simple and fast. Quick delivery and good email confirmations. Will be using again in the future

November 1, 2012
Unprompted review
Rated 5 out of 5 stars

Will use again

Good telephone response. The person knew his products. Delivery was a bit later than expected. All goods recieved in order.

October 18, 2012
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

I needed to have the item I ordered changed and Express Tools facilitated this with generosity and went to the trouble of calling me on two or three occasions to update me. Great personal service. Will definitely come back.

October 16, 2012
Unprompted review
Rated 4 out of 5 stars

Very Good

The staff is very polite and nice while responding to customers. Also the service is fabulous.

Keep it up.

October 4, 2012
Unprompted review
Rated 4 out of 5 stars

Good prices

First time customer and found all to go well. I chose Express tools for their price's being best I could find online for the Lyte 5 tread with tray steps I needed.
Had good contact from them through out.
My only gripe is when the steps got delivered they came with several delivery labels stuck on them which proved REALLY hard to remove resulting in scratching the steps a fair bit. Not really very well thought out.
Service was fine none the less.

September 26, 2012
Unprompted review
Rated 1 out of 5 stars

Payment taken then advised no stock available

1) Urgent requirement.
2) Web advised stock available.
3) Purchased the goods at over £900 + paid by credit card.
4) Received notification the next day no stock available.
5) Refund required.
6) Goods ordered elsewhere & shipped same day.
Poor experience & will use in future as secondary supplier

September 25, 2012
Unprompted review
Rated 5 out of 5 stars

Exceptional service

I needed my ladders delivered quickly so rang the company as there was no option for express delivery on the online order form. A very helpful gentleman first checked stock then rang me back to confirm that they could offer next day delivery ( naturally at an extra cost). Ladders duly arrived next day - excellent product with excellent service.

September 25, 2012
Unprompted review
Rated 3 out of 5 stars

Could have been better

I bought some steps which were good quality at an unbeatable price. Comms was generally good but I had no means of tracking the delivery and consequently I was out when the delivery man called. I had to ring the delivery firm to arrange another date.

September 24, 2012
Unprompted review

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