The best customer service I've received from a German company. Everyone speaks fluent English whilst not making you feel 'bad' for not speaking German. The downside is the starting limit. Th... See more
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I have used the extra card on many occasions. I have never had any problems with payments, because I can mostly decide how much I will pay monthly. Of course I receive a monthly payment, but the pay... See more
Company replied
The credit limit given is way too low. I understand credit processing but seems that more than a machine should be involved in the process. Platform is not friendly, asking passwords every time m... See more
Company replied
Hi Team, Im glad to share this information with you about my experience . Its all over good while i has been using my experience is very well . Thanks
Company replied
Company details
About Extra Karte
Written by the company
Die Extra Karte Kreditkarte ist für alle gemacht, die Wert auf Komfort und Flexibilität legen. Ausgestellt von der Novum Bank Limited, einer vollständig lizenzierten Kreditinstitution, die seit ihrer Gründung im Juni 2009 vertrauenswürdige Finanzlösungen anbietet, verbindet die Extra Karte finanzielle Freiheit mit der Sicherheit einer erfahrenen Bank.
Ob zur Verwaltung alltäglicher Ausgaben, zur Planung größerer Anschaffungen oder für flexible Finanzlösungen – die Extra Karte ist für Sie da. Mit wettbewerbsfähigen Zinssätzen, ohne versteckte Gebühren und einem unkomplizierten Online-Antragsprozess ist der Einstieg kinderleicht. Unsere benutzerfreundliche App ermöglicht Ihnen eine Echtzeit-Kontrolle, von der Ausgabenverfolgung bis hin zur individuellen Limitsetzung. Erleben Sie eine Karte, die sich Ihrem Lebensstil anpasst und genießen Sie die Sicherheit einer vertrauenswürdigen Bank.
Beantragen Sie die KreditkarteFlexibel, Sicher und Sofort Verfügbar!
Written by the company
- Morgens beantragen und mittags schon shoppen.
- Genießen Sie attraktive Zinssätze, flexible Rückzahlungsoptionen und eine schnelle, einfache Online-Antragsstellung mit praktischer App-Verwaltung – sicher abgewickelt durch die lizenzierten Finanzexperten der Novum Bank Limited.
Contact info
The Emporium, C De Brocktorff Street, MSD 1421, Msida, Malta
- info@extrakarte.com
- www.extrakarte.com
4.4
Excellent
7K reviews
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Reply from Extra Karte
Dear Customer,
Thank you for your feedback! For a detailed overview of our fees, please refer to our cost overview. There you will find all our charges.
If further support is needed, you can reach us at support@extrakarte.com. For more information, please visit our website at www.extrakarte.com.
We’re committed to assisting you further.
Kind regards,
Your Extra Karte-Team
Reply from Extra Karte
Dear Customer,
We’re sorry to hear that our service didn’t meet your expectations. To ensure your concern is addressed promptly, please reach out to the appropriate department using the email addresses listed below. Application: info@extrakarte.com Customer Support: support@extrakarte.com
Invoice: rechnung@extrakarte.com
We’re committed to assisting you further.
Best regards,
Your Extra Karte team
Did not get the defined limit as per…
Did not get the defined limit as per application.
February 17, 2026
Reply from Extra Karte
Dear Customer,
We are sorry to hear that you are not satisfied with your credit limit. We understand that a lower-than-expected credit line can be frustrating. We would however highlight that the Bank is required to determine the credit limit based on the outcome of an individual assessment carried out in accordance with strict legal requirements. This is to ensure consumer protection and responsible lending practices.
Notwithstanding the above, the good news is that we actively review accounts, and your credit limit can be reassessed after just a few months. It's important that you avoid going over your credit limit, ensure you always make at least your minimum monthly payment on time and keep your data updated.
In case your limit has been increased, you will be automatically informed by email. If further support is needed, you can reach us at support@extrakarte.com. For more information, please visit our website at www.extrakarte.com.
We’re committed to assisting you further.
Kind regards,
Your Extra Karte-Team
Reply from Extra Karte
Dear Customer,
We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.
Kind regards,
Your Extra Karte Team
Reply from Extra Karte
Dear Customer,
We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.
Kind regards,
Your Extra Karte Team
Reply from Extra Karte
Dear Customer,
We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.
Kind regards,
Your Extra Karte Team
Reply from Extra Karte
Dear Customer,
We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.
Kind regards,
Your Extra Karte Team
very easy transitiond is very good it's companies…
This card is very good it's companies very good I also I am happy everything
February 10, 2026
Reply from Extra Karte
Dear Customer,
We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.
Kind regards,
Your Extra Karte Team
Very nice and interesting experience…
Very nice and interesting experience for my first time I really enjoyed using the card and the workers are very friendly when talking to you I really recommend
February 10, 2026
Reply from Extra Karte
Dear Customer,
We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.
Kind regards,
Your Extra Karte Team
Reply from Extra Karte
Dear Customer,
We are pleased that you are satisfied with our fast service and that you were able to use your card promptly. Thank you for taking the time to leave your feedback, and we wish you happy shopping with your Extra card.
Kind regards,
Your Extra Karte Team
Reply from Extra Karte
Dear Customer,
We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.
Kind regards,
Your Extra Karte Team
Reply from Extra Karte
Sehr geehrter Kunde,
wir freuen uns, dass Sie mit unserem Service zufrieden sind. Danke, dass Sie sich die Zeit für das Feedback genommen haben. Wir wünschen Ihnen weiterhin viel Vergnügen bei der Nutzung Ihrer Extra Karte.
Freundliche Grüße
Ihr Extra Karte Team
Reply from Extra Karte
Sehr geehrter Kunde,
wir freuen uns, dass Sie mit unserem Service zufrieden sind. Danke, dass Sie sich die Zeit für das Feedback genommen haben. Wir wünschen Ihnen weiterhin viel Vergnügen bei der Nutzung Ihrer Extra Karte.
Freundliche Grüße
Ihr Extra Karte Team
Reply from Extra Karte
Sehr geehrter Kunde,
wir freuen uns, dass Sie mit unserem Service zufrieden sind. Danke, dass Sie sich die Zeit für das Feedback genommen haben. Wir wünschen Ihnen weiterhin viel Vergnügen bei der Nutzung Ihrer Extra Karte.
Freundliche Grüße
Ihr Extra Karte Team
It is a good credicard
January 27, 2026
Reply from Extra Karte
Dear Customer,
We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.
Kind regards,
Your Extra Karte Team
I have still not received my card.
January 27, 2026
Reply from Extra Karte
Sehr geehrter Kunde,
es tut uns leid zu hören, dass Sie mit unserem Service nicht zufrieden sind.
Falls Sie Ihre Karte immer noch nicht erhalten haben, können Sie über die Extra App eine neue Karte anfordern. Sollten Sie weitere Unterstützung benötigen, erreichen Sie uns unter support@extrakarte.com. Für weitere Informationen besuchen Sie bitte unsere Website unter www.extrakarte.com.
Wir sind gerne für Sie da, um Ihnen weiterzuhelfen.
Freundliche Grüße
Ihr Extra Karte-Team
Reply from Extra Karte
Dear Customer,
We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.
Kind regards,
Your Extra Karte Team
I haven’t regretted using this card
I haven’t regretted using this card, especially their customer service, they are very nice and friendly. The card works perfectly, thanks once again.
January 27, 2026
Reply from Extra Karte
Dear Customer,
We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.
Kind regards,
Your Extra Karte Team
Reply from Extra Karte
Dear Customer,
We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.
Kind regards,
Your Extra Karte Team
Reply from Extra Karte
Dear Customer,
We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.
Kind regards,
Your Extra Karte Team
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