The best customer service I've received from a German company. Everyone speaks fluent English whilst not making you feel 'bad' for not speaking German. The downside is the starting limit. Th... See more
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The credit limit given is way too low. I understand credit processing but seems that more than a machine should be involved in the process. Platform is not friendly, asking passwords every time m... See more
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I have used the extra card on many occasions. I have never had any problems with payments, because I can mostly decide how much I will pay monthly. Of course I receive a monthly payment, but the pay... See more
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My experience has been very good, it has been very easy to use, the process has been very fast, the card has been delivered very quickly, okay, yes, the starting limit is a little low, but it doesn't... See more
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Company details
About Extra Karte
Written by the company
Die Extra Karte Kreditkarte ist für alle gemacht, die Wert auf Komfort und Flexibilität legen. Ausgestellt von der Novum Bank Limited, einer vollständig lizenzierten Kreditinstitution, die seit ihrer Gründung im Juni 2009 vertrauenswürdige Finanzlösungen anbietet, verbindet die Extra Karte finanzielle Freiheit mit der Sicherheit einer erfahrenen Bank.
Ob zur Verwaltung alltäglicher Ausgaben, zur Planung größerer Anschaffungen oder für flexible Finanzlösungen – die Extra Karte ist für Sie da. Mit wettbewerbsfähigen Zinssätzen, ohne versteckte Gebühren und einem unkomplizierten Online-Antragsprozess ist der Einstieg kinderleicht. Unsere benutzerfreundliche App ermöglicht Ihnen eine Echtzeit-Kontrolle, von der Ausgabenverfolgung bis hin zur individuellen Limitsetzung. Erleben Sie eine Karte, die sich Ihrem Lebensstil anpasst und genießen Sie die Sicherheit einer vertrauenswürdigen Bank.
Beantragen Sie die KreditkarteFlexibel, Sicher und Sofort Verfügbar!
Written by the company
- Morgens beantragen und mittags schon shoppen.
- Genießen Sie attraktive Zinssätze, flexible Rückzahlungsoptionen und eine schnelle, einfache Online-Antragsstellung mit praktischer App-Verwaltung – sicher abgewickelt durch die lizenzierten Finanzexperten der Novum Bank Limited.
Contact info
The Emporium, C De Brocktorff Street, MSD 1421, Msida, Malta
- info@extrakarte.com
- www.extrakarte.com
4.4
Excellent
7K reviews
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Reply from Extra Karte
Dear Customer,
We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.
Kind regards,
Your Extra Karte Team
I could not withdraw money from…
I could not withdraw money from Geldautomat, it doesn’t work!
July 1, 2025
Reply from Extra Karte
Sehr geehrte Kundin, sehr geehrter Kunde,
es tut uns leid zu hören, dass unser Service nicht Ihren Erwartungen entsprochen hat. Damit Ihr Anliegen schnell bearbeitet werden kann, wenden Sie sich bitte an die zuständige Abteilung über die unten aufgeführten E-Mail-Adressen:
Anträge: info@extrakarte.com
Kundensupport: support@extrakarte.com
Rechnungen: rechnung@extrakarte.com
Wir sind gerne für Sie da, um Ihnen weiterzuhelfen.
Freundliche Grüße
Ihr Extra Karte-Team
Reply from Extra Karte
Dear Customer,
We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.
Kind regards,
Your Extra Karte Team
Freundliche Grüße
Ihr Extra Karte Team
Reply from Extra Karte
Dear Customer,
We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.
Kind regards,
Your Extra Karte Team
Reply from Extra Karte
Dear Customer,
We are pleased that you are satisfied with our fast service and that you were able to use your card promptly. Thank you for taking the time to leave your feedback, and we wish you happy shopping with your Extra card.
Kind regards,
Your Extra Karte Team
Reply from Extra Karte
Dear Customer,
We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.
Kind regards,
Your Extra Karte Team
They advertised that you can get up to…
They advertised that you can get up to 4000. I went through the process and the limit was not revealed till the process is done and the card on the way.
Whenever I knew the limit(€150) which is way less than the advertised. I asked to increase it without success.
I chose to cancel the contract and remove my account. They did that but till now they didn't remove the account and when I requested, they said it has to be there for some time according to data policies.
July 1, 2025
Reply from Extra Karte
Dear Customer,
We are sorry to hear that you are not satisfied with your credit limit.
We understand that a lower-than-expected credit line can be frustrating. We would however highlight that the Bank is required to determine the credit limit based on the outcome of an individual assessment carried out in accordance with strict legal requirements. This is to ensure consumer protection and responsible lending practices.
If further support is needed, you can reach us at support@extrakarte.com. For more information, please visit our website at www.extrakarte.com.
We’re committed to assisting you further.
Kind regards,
Your Extra Karte-Team
Reply from Extra Karte
Dear Customer,
We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.
Kind regards,
Your Extra Karte Team
The protection of the Credit Card and…
The protection of the Credit Card and it Security system was an amazing.
June 24, 2025
Reply from Extra Karte
Dear Customer,
We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.
Kind regards,
Your Extra Karte Team
very convenient credit card to use
very convenient credit card to use. I recommend to those who haven't
If you have any questions will always help
It’s very important.
I'm glad that I ordered the card EXTRA!
June 17, 2025
Reply from Extra Karte
Dear Customer,
We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.
Kind regards,
Your Extra Karte Team
Timely transactional details and quick…
Timely transactional details and quick responses to queries
June 24, 2025
Reply from Extra Karte
Sehr geehrte Kundin,
wir freuen uns, dass Sie mit unserem schnellen Service zufrieden sind und Sie Ihre Karte zeitnah nutzen konnten. Danke, dass Sie sich die Zeit für das Feedback genommen haben und wir wünschen Ihnen gute Einkäufe mit Ihrer Extra Karte.
Freundliche Grüße
Ihr Extra Karte-Team
It is Easy to transfer and to See every…
It is Easy to transfer and to See every transaction and also to Shopping online
June 10, 2025
Reply from Extra Karte
Dear Customer,
We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.
Kind regards,
Your Extra Karte Team
Reply from Extra Karte
Dear Customer,
We are sorry to hear that you are not satisfied with our service.
We would like to take this opportunity to thank you for your feedback and emphasize that we are constantly working on improving our service. Your opinion is therefore of great importance to us and helps us to further improve our service.
If further support is needed, you can reach us at support@extrakarte.com. For more information, please visit our website at www.extrakarte.com.
We’re committed to assisting you further.
Kind regards,
Your Extra Karte-Team
Top of the top
I had the opportunity to try extra cards and I have to say that I found them very, very good.
July 3, 2024
Unprompted review
Reply from Extra Karte
Dear Customer,
We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.
Kind regards,
Your Extra Karte Team
Reply from Extra Karte
Dear Customer,
We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.
Kind regards,
Your Extra Karte Team
Your services are good
Your services are good. I am enyoing the good services. Thank you
June 10, 2025
Reply from Extra Karte
Dear Customer,
We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.
Kind regards,
Your Extra Karte Team
The application works poorly and the…JB
The application works poorly and the currency conversion rates are added,on the plus side, you can say that all the formalities can be taken care of very quickly and when you are in need, everything works reasonably quickly
June 3, 2025
Reply from Extra Karte
Dear Customer,
We would like to thank you for your positive feedback, especially regarding the simple application process. We are pleased that we were able to offer you a good service.
We are sorry to hear that you are not satisfied with our app.
We would like to take this opportunity to assure you that we have taken your feedback into consideration and are working to find a solution.
Thank you for taking the time to rate us.
Kind regards,
Your Extra Karte Team
Reply from Extra Karte
Sehr geehrter Kunde,
wir freuen uns, dass Sie mit unserem Service zufrieden sind. Danke, dass Sie sich die Zeit für das Feedback genommen haben. Wir wünschen Ihnen weiterhin viel Vergnügen bei der Nutzung Ihrer Extra Karte.
Freundliche Grüße
Ihr Extra Karte Team
🤙🤙top services
May 20, 2025
Reply from Extra Karte
Sehr geehrter Kunde,
wir freuen uns, dass Sie mit unserem Service zufrieden sind. Danke, dass Sie sich die Zeit für das Feedback genommen haben. Wir wünschen Ihnen weiterhin viel Vergnügen bei der Nutzung Ihrer Extra Karte.
Freundliche Grüße
Ihr Extra Karte Team
Good very good karte
May 20, 2025
Reply from Extra Karte
Dear Customer,
We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.
Kind regards,
Your Extra Karte Team
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