Eyeweardistrict Reviews 

92
•
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

Order #6646 ordered 12/27 with 2 day USPS upcharge. FedEx label created with tracking number but nothing more. Will not answer emails or voice mail, next call will be to my credit card to dispu... See more

Rated 5 out of 5 stars

I am thoroughly impressed with this site. I ordered a pair of Ray-Ban Aviators with green lenses. The site was simple. The price was great. I actually called them to change my shipping address... See more

Rated 5 out of 5 stars

I've used EyewearDistrict twice in the past 6 months. The first order went smoothly and I was super excited when I saw another pair I liked. The second order had an issue with USPS where it showed... See more

Rated 5 out of 5 stars

I haven't received my frames yet, as I only ordered 24 hours ago. But I received a text and email this afternoon stating that my order has been shipped already! I'm looking forward to receiving them... See more

Company details

  1. Glasses Store
  2. also in
  3. Clothing Store

Information provided by various external sources

Best prices for sunglasses and more


Contact info

3.3

Average

TrustScore 3.5 out of 5

92 reviews

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No recent history of asking for reviews

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3.3

All reviews

(92)

0 reviews in the last 12 months

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Rated 4 out of 5 stars

quality glasses

I was very please with the glasses I received

February 24, 2020
Unprompted review
Eyeweardistrict logo

Reply from Eyeweardistrict

HI

we just sent you return label agin.

Please check your SAPM

Im sorry if you didn't see our email

Rated 5 out of 5 stars

Quick and easy!

Quick , priced great, and authentic . Can’t beat it . Will be back again !

February 19, 2020
Unprompted review
Rated 1 out of 5 stars

*COUNTERFEIT PRODUCTS*

I received obviously fake ray-bans. If you don’t know what to look for or have some to compare side by side, you may be fooled. The frame coloring is way off, the check authenticity codes don’t work, stitching on the case isn’t right. Don’t use this company. They will claim its authentic because they don’t want to publicly admit their products are fake. Also, they will reply to public reviews quickly, but not customer service emails. 0 ⭐️ horrible company, dishonest, and unresponsive.

January 30, 2020
Unprompted review
Eyeweardistrict logo

Reply from Eyeweardistrict

All items we sell are new and authentic, we offer 30 days return if you don't like the item you received

Rated 5 out of 5 stars

Its was great

Its was great! Love the prices and how fast I received and for FREE !! ❤ my beautiful glasses . Ty totally recommended and definitely will use again.

January 5, 2020
Unprompted review
Rated 1 out of 5 stars

Ordered 10 Days ago

Ordered 10 Days ago. Still have not arrived. Emailed the company but no response. Need these ASAP. Very frustrating. Wish they had a customer service number. Order 4300.

December 24, 2019
Unprompted review
Eyeweardistrict logo

Reply from Eyeweardistrict

We sent you refund 5 days ago please check your CC
you gave us non full address

Rated 5 out of 5 stars

Excellent experience

Excellent experience!
At the beginning I was afraid due to the low price but I have received my new Oakley sunglasses in just 2 days as promised

December 9, 2019
Unprompted review
Rated 1 out of 5 stars

It has been three days since my…

It has been three days since my delivery was due, fedex said the shipment was canceled, I have emailed the company twice in three days and have still not heard back. I will be disputing charges unless I hear back today. Is this a scam?

December 6, 2019
Unprompted review
Eyeweardistrict logo

Reply from Eyeweardistrict

https://tools.usps.com/go/TrackConfirmAction.action?tLabels=9400111899220330043128

this's your tracking number you going to get them today, we use fedex for 2 days shipping witch you didn't ask for that's why Fedex tracking was cancel

Thanks

Rated 4 out of 5 stars

Eyewear District did respond after delay, shipment is on the way

UPDATE: This sounds like a small business and the owner travels a bit, maybe explaining the wait times for tracking or response. I got a call back from the owner and the tracking information was provided...these were sent with a different USPS service but they forgot to send tracking. I appreciate the customer service and will adjust my review for a final time once I receive the product in a few days.
****Prior review****
I reviewed these ratings and ultimately decided to buy some sunglasses from these guys as they had a discontinued color combo at a fair (but not bargain basement) price. I got a shipping confirmation quickly, but then noticed that less than 10 minutes later, that shipment was cancelled with FedEx. Phone number is NY-based but office is in Miami, and the phone number isn't even listed, though I was able to sleuth it up. No answer to 2 emails in 2 days and no answer on the phone, not even a voicemail set up. Please keep an eye on my review as it may garner a response, or l'll update if I get one. Luckily, I purchased this on a CC that will back up my purchase and investigate any issues with the seller if they don't come through.

December 3, 2019
Unprompted review
Rated 1 out of 5 stars

It has been a week and I have not…

It has been a week and I have not received any shipping confirmation. There is no communication from the company to explain the delay because their website states they ship within one business day. Worst service ever. I need my money back

November 6, 2019
Unprompted review
Eyeweardistrict logo

Reply from Eyeweardistrict

HI Megan

Im not sure why your order didn't got ship on time and Im sorry about this

This's your tracking number 9400110200864817810565 you will have them in 1-2 days

Thank you

Rated 1 out of 5 stars

Is eyeweardistrict.com is a legitimate business?

I came here to actually find out if eyeweardistrict.com is a legitimate business. I placed an order October 11th (Order#406-x) (date confirmed by eyeweardistrict.com 10/11/2019) I also happened to have paid for expedited shipping, I've sent 2 emails following up on order ...... no reply whatsoever. According to PayPal, funds have been claimed but no order update since payment.

October 16, 2019
Unprompted review
Rated 5 out of 5 stars

I highly recommend Eye wear district

I highly recommend Eye wear district. I ordered a pair of Oakley sunglasses and am very impressed with the customer service. I did not receive the sun glasses when expected but life happens so when I sent an email I received a phone call with in a few hours and the order was looked at and when the mistake was found the glasses where not shipped it was immediately fixed. A set of sunglasses was sent out and I have already received them. They look great and I am very pleased. Thank you. Roger

June 26, 2019
Unprompted review
Rated 1 out of 5 stars

Did Not Receive Refund

I ordered a pair of sunglasses which shipped very quickly! I decided to return them and it was signed for on 5/28. I have yet to receive a refund. The e-mail on the confirmation does not work and nobody answers the phone!

June 10, 2019
Unprompted review
Rated 1 out of 5 stars

Never received my glasses

Never received my glasses, tracked them and delivered in the US instead of to where I live in the UK in though my address in the system was correct! I emailed there contact email, and my email was returned, tried over 5 times and the samething happened! Rang the number of the Miami office and left my details no reply!! As I paid with my credit card I am speaking to them to get my money back!

Update!

Had a reply saying they had shipped to my address!! Even though the tracker shows other wise!!!
Still can’t get an answer on the phone or by email!!
Do they have a different number/email than the one listed?

June 9, 2019
Unprompted review
Eyeweardistrict logo

Reply from Eyeweardistrict

we ship the item to the address on file

We answer all phone calls between 9-5 Mon-Fri

Rated 5 out of 5 stars

I would highly recommend

I would highly recommend! Product came in within the expected delivery date. To be honest, I was very afraid of ordering from a online website that sell high brand name products. Usually once you receive the product it is not authentic along with cheap quality. The product that I have bought from this company is AUTHENTIC with GREAT QUALITY. I am extremely happy and will be ordering more from them.

May 16, 2019
Unprompted review

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