Eyeweardistrict Reviews 

92
•
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

Order #6646 ordered 12/27 with 2 day USPS upcharge. FedEx label created with tracking number but nothing more. Will not answer emails or voice mail, next call will be to my credit card to dispu... See more

Rated 5 out of 5 stars

I am thoroughly impressed with this site. I ordered a pair of Ray-Ban Aviators with green lenses. The site was simple. The price was great. I actually called them to change my shipping address... See more

Rated 5 out of 5 stars

I've used EyewearDistrict twice in the past 6 months. The first order went smoothly and I was super excited when I saw another pair I liked. The second order had an issue with USPS where it showed... See more

Rated 5 out of 5 stars

I haven't received my frames yet, as I only ordered 24 hours ago. But I received a text and email this afternoon stating that my order has been shipped already! I'm looking forward to receiving them... See more

Company details

  1. Glasses Store
  2. also in
  3. Clothing Store

Information provided by various external sources

Best prices for sunglasses and more


Contact info

3.3

Average

TrustScore 3.5 out of 5

92 reviews

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No recent history of asking for reviews

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3.3

All reviews

(92)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I ordered a pair of frames and once I…

I ordered a pair of frames and once I got them realized I had ordered the wrong ones. I called the company and they immediately sent out the correct frames and I sent back the incorrect ones. Great customer service! Will definitely come back in the future!

May 13, 2019
Unprompted review
Rated 5 out of 5 stars

Excels in customer service

The customer service of Eyewear District excels and I very much appreciated how they handled my order. The gentleman went above and beyond when I called about the order for my son and made sure the item was delivered within the given time-frame.

May 9, 2019
Unprompted review
Rated 1 out of 5 stars

Ordered a pair of Ray Ban sunglasses

Ordered a pair of Ray Ban sunglasses. Glasses were delivered quickly and were real Ray Bans. If this were the end I would have given five stars. However, the sunglasses did not fit as I had hoped and returned them 2 days after they arrived. The sunglasses were received by Eyewear District per UPS confirmation. It has been over a month since these were returned. I have called and emailed several times inquiring about my refund and Eyewear District will not respond.

May 3, 2019
Unprompted review
Rated 1 out of 5 stars

Sent wrong sunglasses and no reply

Ordered the brown Dita Freebird but was sent white Dita Mach ones. I wrote an email to them 4 days ago and yet to get a reply. Now this gift will be late. If I still don't hear back from them in a couple more day, I will dispute the charges with PayPal.

UPDATE:
They contacted me right away after posting this review. I sent the sunglasses back with the label they provided and emailed them for the refund but still haven't heard back in a couple of days. If I don't hear back tomorrow, I will report this business as a scam and will dispute my PayPal charges.

April 16, 2019
Unprompted review
Eyeweardistrict logo

Reply from Eyeweardistrict

Hello

I haven't got you email what us your phone number I will call you to take care of this

Rated 5 out of 5 stars

The shipping is on time

The shipping is on time. The Oakley Flak 2.0 sunglasses are authentic and as described. I love my sunglasses!

April 11, 2019
Unprompted review
Rated 5 out of 5 stars

Not worth it

I will order from this company again!!! Had troubles but they were fixed in a hurry!!! Thank you!

April 1, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent

Quick easy check out process. Pricing was great. Shipping-Awesome to offer quicker shipping for a lower cost. Product as described. I will be ordering from Eyeweardistrict in the future.

March 28, 2019
Unprompted review
Rated 1 out of 5 stars

Fraudulent and Fake- don't waste your money please!

I purchased a pair of sunglasses on Monday Feb 11th, Order #3283.
On Thursday the 14th, I sent a message to their online messenger asking when my order would be shipped, and they said that day, nothing else!

On Tuesday the 19th, I sent another message asking for tracking number, and the only response I got was 'here's your refund'.
I didn't want a refund, I wanted the sunglasses! Anyway, I had my suspicions about this site since they are much cheaper here than anyone else, and my point was proven. Very glad to get my refund straight away rather than spending over $100 on fake sunglasses.

February 19, 2019
Unprompted review
Eyeweardistrict logo

Reply from Eyeweardistrict

Hello

Im sorry for your trouble

We over sold on this frame, So we sent you a full refund.

Thank you

Rated 5 out of 5 stars

I've used EyewearDistrict twice in the…

I've used EyewearDistrict twice in the past 6 months.
The first order went smoothly and I was super excited when I saw another pair I liked.
The second order had an issue with USPS where it showed delivered but I hadn't received it. I reached out to EyewearDistrict and they contacted USPS on my behalf. Sure enough, 2 days later the package arrived in my mailbox!

Good service....Awesome shades...

January 29, 2019
Unprompted review
Rated 5 out of 5 stars

I am thoroughly impressed with this…

I am thoroughly impressed with this site. I ordered a pair of Ray-Ban Aviators with green lenses. The site was simple. The price was great. I actually called them to change my shipping address and they were very courteous.
Shipping was very fast (especially the processing-- they didn't send me an automated tracking number only to take two days to process the order.)
My glasses arrived with a case, with a cleaning cloth. Flawless, new, authentic Ray-Bans.
TYVM Eyewear District!

January 28, 2019
Unprompted review

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