We ordered from Freebirds World Burrito for a working lunch for a large group of mostly men whose jobs are in the field. These guys work hard in all-weather elements and have large appetites. There... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
We ordered P.F. Chang's through ezCater and had a great experience from start to finish. Ordering through ezCater was incredibly easy and made the whole process seamless. The food was fresh, flavorful... See more
Company replied
I had deleted & rdone my order 3 days prior to my event & it was "saved." When I went in to finalize the order about about 7 or 8 hours ahead of delivery time, but during the night, the order was gone... See more
Company replied
I've used ezCater now for five lunches in the office. The order placement is easy, you are alerted upon confirmation, when the order is on the way and once it's delivered. All orders have been variety... See more
Company replied
Company details
Written by the company
ezCater is the #1 food tech platform for workplaces in the US. The company makes it easy for any organization to manage its food needs and order from over 100,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings, all backed by beyond helpful 24/7 service and business-grade reliability. For restaurant partners, ezCater helps grow their business by bringing them more orders and new high-value customers. To learn more, visit www.ezcater.com.
Contact info
40 Water Street, Floor 5, 02109, Boston, United States
- 1-800-488-1803
- support@ezcater.com
- www.ezcater.com
4.4
Excellent
20K reviews
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ezCater delivery was smooth and on time!
April 14, 2026
Unprompted review
Reply from ezCater
Hi Nichelle,
We're glad the delivery service met your expectations with its punctuality. Thank you for your positive feedback!
-The ezCater Team
Food was fresh and delivered on time.
April 14, 2026
Unprompted review
Reply from ezCater
Hi CN,
We're thrilled to hear that your food arrived fresh and on time. It's great to know this order was a hit with your group! Thank you for your positive feedback; we truly appreciate it. We look forward to serving you again soon!
- The ezCater Team
The delivery team from Blanco BBQ…
The delivery team from Blanco BBQ delivered on time but didn't drop food and depart - This team took extra time and care to ensure proper set up - I usually pay extra in delivery tip and ask for set up - but most of the time it is not reciprocal. Great work from Blanco BBQ
April 14, 2026
Unprompted review
Reply from ezCater
Hi Richard,
Thank you so much for the wonderful review! We are thrilled to hear that our delivery team exceeded your expectations. It is incredibly rewarding to know that our team's care and attention to detail stood out to you. We appreciate you sharing this positive feedback and look forward to serving you again soon!
- The ezCater Team
great communication by the delivery…
great communication by the delivery driver and from EZ cater too. great! thank you
April 14, 2026
Unprompted review
Reply from ezCater
Hi Kathryn,
Thank you so much for the wonderful review! We are thrilled to hear that you had a great experience and that both our delivery driver and the team at ezCater provided excellent communication. We appreciate you sharing this positive feedback and look forward to serving you again soon!
- The ezCater Team
I've used ezCater now for five lunches…
I've used ezCater now for five lunches in the office. The order placement is easy, you are alerted upon confirmation, when the order is on the way and once it's delivered. All orders have been variety, fresh and well received. I'll be using this service for all of my meetings.
April 2, 2026
Unprompted review
Reply from ezCater
Hi Tracie!
Thank you so much for the wonderful review! Hearing that our service has been a reliable partner for your office lunches is fantastic. It's great to know the order placement process was easy and that you were well-informed about your order's status. Your feedback about the meals being varied, fresh, and well-received is truly appreciated. We look forward to serving you again soon!
- The ezCater Team
I've been using ezCater for 4 months…
I've been using ezCater for 4 months now - recommended by a colleague. They make my job as event planner / caterer for meetings so much easier. I love the ease of ordering in advance on the website and including specific instructions for delivery and dietary restrictions. I also appreciate the excellent customer service team who answers my questions and handles any last minute requests.
April 13, 2026
Unprompted review
Reply from ezCater
Hi Patricia,
We're happy to hear that our service has made your job easier! It's great to know you appreciate the advance ordering and specific instructions features, along with our customer service. Thank you for your positive feedback!
-The ezCater Team
Answered all my questions
April 9, 2026
Unprompted review
Reply from ezCater
Hi Irma!
Thank you so much for the wonderful review! We're glad we could help address all of your questions. We appreciate you sharing this positive feedback and look forward to serving you again soon!
- The ezCater Team
Portion sizes were on the smaller side
We ordered from Freebirds World Burrito for a working lunch for a large group of mostly men whose jobs are in the field. These guys work hard in all-weather elements and have large appetites. There were several team members that commented that the while the food tasted good, but the portions were on the smaller size.
April 9, 2026
Unprompted review
Reply from ezCater
Hi Kate,
Thank you for the review. We truly appreciate the opportunity to serve such a hardworking group. It’s great to hear that the food was enjoyed, and we’re glad we could be part of your day. We’re always looking for ways to make every experience even better, and your feedback helps us do just that. We look forward to serving you again in the future!
- The ezCater Team
We ordered from Noodles and Co
We ordered from Noodles and Co. We received many confirmations from ezcater. When the driver, Darnell, went to pick up the order, the restaurant did not have the order ready. Ezcater called me quickly and our driver was absolutely the best! Darnell was in communication with us the whole time with updates about the order. We are so thankful for Darnell. He received 5 gold stars from us!
April 10, 2026
Unprompted review
Reply from ezCater
Hi Gerri,
We're so glad to hear that our team responded quickly! We appreciate your positive feedback regarding the delivery experience. We're happy the driver kept you informed and provided excellent service. Thank you for your review!
- The ezCater Team
Very easy ordering with order being…
Very easy ordering with order being received correctly and everyone loved the food!
April 11, 2026
Unprompted review
Reply from ezCater
Hi Susan!
Thank you so much for the wonderful review! We are thrilled to hear that you had a seamless ordering experience and that your order was exactly as requested. It's great to know this meal was a hit with your group. We appreciate you sharing this positive feedback and look forward to serving you again soon!
- The ezCater Team
We did not get the full order
We did not get the full order. We order boxed meals as well as buffet meals from Outback Steakhouse.
Outback sent confirmation that the missing items would be on the order.
April 9, 2026
Unprompted review
Reply from ezCater
Hi Mike,
Thank you for your feedback—we really appreciate you taking the time to connect with us about your recent order. We're glad we were able to speak directly, resolve the issue, and make things right. Your experience is important to us, and we’re always working to ensure every order is accurate and meets expectations. Thanks again for bringing this to our attention—we truly value your business and hope to serve you again soon.
- The ezCater Team
My order was shorted food
I ordered 3 different taco bundles from On The Border for a catered lunch. The chicken spilled on my back seat and when I unpacked the food, I only had one tin with lettuce, tomatoes and cheese. I had ordered the same lunch the day before and I received 3 trays of lettuce/tomato/cheese. I ran out yesterday as the toppings were insufficient for 25 people. I even asked if everything was in the bags as I had more food to carry the previous day. I was told it was all there.
I will not cater from On The Border again.
April 9, 2026
Unprompted review
Reply from ezCater
Hi Eric,
Thank you for speaking with us and sharing your experience. We appreciate the opportunity to address the issues you encountered with your order items and are glad we could connect with you to make things right.
Quality and accuracy are top priorities for our restaurant partners, and we have shared your feedback with On The Border to ensure these standards are met moving forward. We truly value your trust in our platform and look forward to serving you again soon!
- The ezCater Team
Severe reservations about using EZ Cater again
Scheduled my order as a pickup. Luckily, I called the restaurant before arriving and learned they had given my order to someone else. I called EZcater who addressed the issue and had the restaurant make a new order. However, it delayed my pickup time and my appointment with my customer...not to mention the added stress and damage control I had to do with my customer.
I have serious reservations about using this service again.
April 9, 2026
Unprompted review
Reply from ezCater
Hi Ryan,
Thank you for taking the time to share your experience. Our ezCater team is here to help and would love the opportunity to better understand what happened and make things right.
We attempted to reach you directly but were unsuccessful. At your convenience, please reply to our email from experiences@ezcater.com so we can gather your feedback and work to resolve this. Thank you!
- The ezCater Team
Seamless Ordering, Excellent Service
We ordered P.F. Chang's through ezCater and had a great experience from start to finish. Ordering through ezCater was incredibly easy and made the whole process seamless. The food was fresh, flavorful, and there was plenty for everyone. Everything arrived on time and exactly as expected. The highlight, though, was the delivery driver -- friendly, professional, and went above and beyond in setting up the entire buffet for us. That level of service made a big difference. 10/10 Will absolutely order again!
April 7, 2026
Unprompted review
Reply from ezCater
Hi Sara,
Thank you for the review. We're happy to hear that you had a great experience ordering through ezCater. We appreciate your positive feedback regarding the seamless process, fresh food, and punctual delivery. It's wonderful to know our delivery driver's exceptional service made such a difference. We appreciate your high rating and are delighted you plan to order again!
- The ezCater Team
Lunch meeting made easy
With so many things to take care of before a building wide meeting, it is nice to know we do not need to worry about food. The food arrived at time and our team didn't need to do anything for set it. The delivery guy was professional and nice. He didn't need any assistance from staff besides knowing where to set up. The food was hot and remained hot the whole time.
April 8, 2026
Unprompted review
Reply from ezCater
Hi Michael,
We're happy to hear that our service helped simplify your meeting preparations. It's great to know the delivery was on time, professional, and the food stayed hot. Thank you for your positive feedback!
- The ezCater Team
Ordered Fajita Package through catering…
Ordered Fajita Package through catering for 15 people. Ordered chicken as an a la carte protein item. Came in a half pan. Fajita meat came in almost 20 individual packages that we had to unload into a half pan tray ourselves. Did they run out of foil trays? If so, we would have been prepared for that. Rice and beans with pico/guac/sour cream also came in almost 20 individual containers. Catering should come in half pans for transporting purposes and to keep warm. Food was fantastic and was really enjoyed by group. We will order again but we'll stress that we do not want individual packaging.
April 8, 2026
Unprompted review
Reply from ezCater
Hi Katie,
We are thrilled to hear that your group thought the food was fantastic! Thank you so much for taking the time to share your feedback regarding the packaging.
We understand that receiving items in separate containers made serving more challenging. We’ll share your feedback with the restaurant partner to help improve their packaging.
Thanks again for your valuable feedback and for your continued business. We look forward to serving you again soon!
- The ezCater Team
McCalister's was great
McCalister's was great! Food was good and arrived on time, and accurate to what I ordered.
April 8, 2026
Unprompted review
Reply from ezCater
Hi Vickie!
Thank you for taking the time to share your experience. We are thrilled to hear that you enjoyed the food and that your delivery was prompt and accurate. It is great to know that our team hit the mark for you. We appreciate your positive feedback and look forward to serving you again soon!
- The ezCater Team
EZCater takes the worry off you
EZCater takes the worry off you. I like the constant feedback on the stages my order is in. They are always on time and helpful. Very professional.
April 7, 2026
Unprompted review
Reply from ezCater
Hi Holly,
Thank you for the review. We're happy to hear that our updates and service eased your concerns! It's great to know our team's professionalism and punctuality were helpful to you. Thanks for your feedback.
- The ezCater Team
Too Early
The order arrived 30 minutes before the time I requested, so the lunch had to sit for the 30 minutes before being served. Not sure what effect this had on the quality of the food.
April 7, 2026
Unprompted review
Reply from ezCater
Hi Kathy,
Thank you for speaking with us and sharing your experience. We appreciate the opportunity to address the issues you encountered with your order and are glad we could connect with you to make things right.
Timeliness and accuracy are top priorities for our restaurant partners, and we have shared your feedback regarding the early delivery with them to ensure these standards are met moving forward. We truly value your trust in our platform and look forward to serving you again soon!
- The ezCater Team
Reply from ezCater
Hi,
Thank you for the wonderful review! We're thrilled to hear that you found our service convenient, punctual, and precise. We truly appreciate you sharing this positive feedback and look forward to serving you again soon!
- The ezCater Team
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