This is the first time in a long time that I haven't left a store/shop feeling frustrated with staff for lack of care, enthusiasm or helpfullness. Today I was very pleased to deal with an excellent e... See more
Company replied
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This is the first time in a long time that I haven't left a store/shop feeling frustrated with staff for lack of care, enthusiasm or helpfullness. Today I was very pleased to deal with an excellent e... See more
Company replied
Fantastic experience working with Ewelina Filipek in EZ Living Waterford on the August Bank Holiday weekend. Ewelina was extremely helpful on explaining lead times, split deliveries, after care for t... See more
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We had such a fantastic experience with EZ Living Interiors. The gentleman who helped us was absolutely fantastic — he was incredibly helpful, took the time to listen to what we needed, and genuin... See more
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We recently bought a Sofa at EZ living Interiors in Mahon. Our experience was really good thanks to Sheila who looked after us very well. The purchase was great value for money and the quality is rea... See more
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Written by the company
Discover your new home at EZ Living Interiors
A family run, Irish company, EZ Living Interiors has been operating for over 37 years. We are proud to call ourselves front runners in the Irish furniture market offering 5 star customer service, superb furniture choice, excellent value for money and bespoke designed showrooms across Ireland and Northern Ireland.
Butlerstown Retail Park, Cork Road, X91 DFK6, Waterford, Ireland
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Reply from EZ Living Interiors - Waterford
Hand on heart, I honestly had one of the best customer experiences in the Waterford store, Magda went out of her way to make sure I got the products I wanted. She was so patient and helpful - I am delighted with the gorgeous products and my faith in humanity is restored!

Reply from EZ Living Interiors - Waterford
Helpful service friendly not pushy and will to show alternative options

Reply from EZ Living Interiors - Waterford
Helpful and friendly staff and a chair that was just perfect for me. As the chair was in clearance, I was able to take it home with me.

Reply from EZ Living Interiors - Waterford
Bought two items and got a phone call to say one was available for collection. No mention of the other one. Had previously been told both would be available. Turns out the other item not in stock at all and now not available until October. Shambolic

Reply from EZ Living Interiors - Waterford
Great customer service 5 star 🌟 🌟 🌟 🌟 🌟 Jerry and Ewelina they were amazing went through with all the details and best summer offers must say if u wanna save a time and wanna best furniture go to ez living high standard with l amazing price values
Once again great experience years and years

Reply from EZ Living Interiors - Waterford
Great to have the Kukoon rugs on display in the store so you could see them. Ordering was quick & easy in EZ living. Told order was coming from kukoon directly. Ordered Saturday & rug arrived on Tuesday. Very efficient delivery.

Reply from EZ Living Interiors - Waterford
Lovely assistant everything went smoothly pleasant store to do business in

Reply from EZ Living Interiors - Waterford
Dealt with a luvly young girl can’t remember her name
She was so helpful and friendly
An asset to the company for sure

Reply from EZ Living Interiors - Waterford
Very inefficient customer service setup. Ordered in store, received the wrong colour product, brought it back same day only to be told it couldn’t be returned or refunded in store.
Customer has to arrange their own refund and return with a customer service team member somewhere else.
Well, three weeks on, the product had long been picked up, and still no refund. Terrible system. Surely this should all be handled internally behind the scenes instead of making the customer handle the return, arrange pickup, and wait weeks for a refund.
Products are nice, staff are friendly enough, but would never buy from EZLiving again. Too much hassle. Not worth it.

Reply from EZ Living Interiors - Waterford
Always pleasant and very helpful Staff. Certainly recommend.

Reply from EZ Living Interiors - Waterford

Reply from EZ Living Interiors - Waterford
Very helpful and knowledgeable staff
Would highly recommend them.

Reply from EZ Living Interiors - Waterford
Nearly every staff member working that day asked us did we need help with anything. I thought this was a bit much as some of them saw us saying we were just having a look and asked us again anyway. When we did ask for help the girl wasn't pushing a sale on us which I did really like. She was lovely.

Reply from EZ Living Interiors - Waterford
The layout of the store was excellent. A great amount of products instore. The service with regards to the staff was 5 stars. They were very knowledgeable on the products and very helpful without being too over powering. The only downside is the charge for delivery. When paying top price for their items, it would be nice to have delivery included, especially as we live within 5km from the store, but the items are too big to collect from the store. Overall, I would highly recommend EZ Living in Waterford.

Reply from EZ Living Interiors - Waterford
Great customer service

Reply from EZ Living Interiors - Waterford
great product range, good prices. Edwina was very professional and helpful

Reply from EZ Living Interiors - Waterford
Blaithin Nolan was so helpful on the phone . She was so patient , friendly and helpful. She made my experience 10/10 for purchasing and i would certainly buy from this girl again . Thank you Blaithín
Josephine Manley

Reply from EZ Living Interiors - Waterford
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