EZ Living Interiors - Waterford Reviews 

374
TrustScore 5 out of 5

4.8

Butlerstown Retail Park, Cork Road, X91 DFK6 Waterford, IE


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See what reviewers are saying

Rated 5 out of 5 stars

This is the first time in a long time that I haven't left a store/shop feeling frustrated with staff for lack of care, enthusiasm or helpfullness. Today I was very pleased to deal with an excellent e... See more

Company replied

Rated 5 out of 5 stars

Fantastic experience working with Ewelina Filipek in EZ Living Waterford on the August Bank Holiday weekend. Ewelina was extremely helpful on explaining lead times, split deliveries, after care for t... See more

Company replied

Rated 5 out of 5 stars

We had such a fantastic experience with EZ Living Interiors. The gentleman who helped us was absolutely fantastic — he was incredibly helpful, took the time to listen to what we needed, and genuin... See more

Company replied

Rated 5 out of 5 stars

We recently bought a Sofa at EZ living Interiors in Mahon. Our experience was really good thanks to Sheila who looked after us very well. The purchase was great value for money and the quality is rea... See more

Company replied


Company details

  1. Furniture Store

About EZ Living Interiors - Waterford

Written by the company

Discover your new home at EZ Living Interiors

Shop All Departments

Shop Sofas

Shop Dining Room

Shop Living Room

Shop Accessories

A family run, Irish company, EZ Living Interiors has been operating for over 37 years. We are proud to call ourselves front runners in the Irish furniture market offering 5 star customer service, superb furniture choice, excellent value for money and bespoke designed showrooms across Ireland and Northern Ireland.


Contact info

  • Butlerstown Retail Park, Cork Road, X91 DFK6, Waterford, Ireland

  • 051599036

4.8

Excellent

TrustScore 5 out of 5

374 reviews

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1-star

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4.8

All reviews

(374)

5,174 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very polite staff

Very polite staff, so helpful. Furniture is great

July 12, 2026
EZ Living Interiors - Waterford logo

Reply from EZ Living Interiors - Waterford

Hi Ryan,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Hand on Heart Best Customer Experience

Hand on heart, I honestly had one of the best customer experiences in the Waterford store, Magda went out of her way to make sure I got the products I wanted. She was so patient and helpful - I am delighted with the gorgeous products and my faith in humanity is restored!

July 10, 2026
EZ Living Interiors - Waterford logo

Reply from EZ Living Interiors - Waterford

Hi Samantha,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Helpful service friendly not pushy and…

Helpful service friendly not pushy and will to show alternative options

July 5, 2026
EZ Living Interiors - Waterford logo

Reply from EZ Living Interiors - Waterford

Dear Customer,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 1 out of 5 stars

Absolutely fantastic

Absolutely fantastic

July 7, 2026
EZ Living Interiors - Waterford logo

Reply from EZ Living Interiors - Waterford

Hi Liz,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Helpful and friendly staff and a chair…

Helpful and friendly staff and a chair that was just perfect for me. As the chair was in clearance, I was able to take it home with me.

July 8, 2026
EZ Living Interiors - Waterford logo

Reply from EZ Living Interiors - Waterford

Hi Sandra,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 1 out of 5 stars

Purchased in June now not available until October!

Bought two items and got a phone call to say one was available for collection. No mention of the other one. Had previously been told both would be available. Turns out the other item not in stock at all and now not available until October. Shambolic

June 28, 2026
EZ Living Interiors - Waterford logo

Reply from EZ Living Interiors - Waterford

Dear Customer,

Thank you for reaching out

I would love to offer my support and rectify the experience!

If you would contact me on: customercare@ezlivinginteriors.com, mark ''Trustpilot'' + your name and order number in the subject line.

This will allow me to look into the matter and offer the best steps to resolve the matter.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Great customer service 5 star 🌟 🌟 🌟 🌟 🌟…

Great customer service 5 star 🌟 🌟 🌟 🌟 🌟 Jerry and Ewelina they were amazing went through with all the details and best summer offers must say if u wanna save a time and wanna best furniture go to ez living high standard with l amazing price values
Once again great experience years and years

July 2, 2026
EZ Living Interiors - Waterford logo

Reply from EZ Living Interiors - Waterford

Hi Muhammad,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Kukoon rugs

Great to have the Kukoon rugs on display in the store so you could see them. Ordering was quick & easy in EZ living. Told order was coming from kukoon directly. Ordered Saturday & rug arrived on Tuesday. Very efficient delivery.

June 27, 2026
EZ Living Interiors - Waterford logo

Reply from EZ Living Interiors - Waterford

Hi Mary,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Lovely assistant everything went…

Lovely assistant everything went smoothly pleasant store to do business in

June 26, 2026
EZ Living Interiors - Waterford logo

Reply from EZ Living Interiors - Waterford

Hi Ann-Marie,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Dealt with a luvly young girl can’t…

Dealt with a luvly young girl can’t remember her name
She was so helpful and friendly
An asset to the company for sure

June 25, 2026
EZ Living Interiors - Waterford logo

Reply from EZ Living Interiors - Waterford

Dear Customer,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 1 out of 5 stars

Three weeks later, still waiting for refund...

Very inefficient customer service setup. Ordered in store, received the wrong colour product, brought it back same day only to be told it couldn’t be returned or refunded in store.

Customer has to arrange their own refund and return with a customer service team member somewhere else.

Well, three weeks on, the product had long been picked up, and still no refund. Terrible system. Surely this should all be handled internally behind the scenes instead of making the customer handle the return, arrange pickup, and wait weeks for a refund.

Products are nice, staff are friendly enough, but would never buy from EZLiving again. Too much hassle. Not worth it.

June 5, 2026
Unprompted review
EZ Living Interiors - Waterford logo

Reply from EZ Living Interiors - Waterford

Hi Susan,

Thank you for reaching out

I would love to offer my support and rectify the experience!

If you would contact me on: customercare@ezlivinginteriors.com, mark ''Trustpilot'' + your name and order number in the subject line.

This will allow me to look into the matter and offer the best steps to resolve the matter.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Always pleasant and very helpful Staff

Always pleasant and very helpful Staff. Certainly recommend.

June 24, 2026
EZ Living Interiors - Waterford logo

Reply from EZ Living Interiors - Waterford

Hi Ger,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars
EZ Living Interiors - Waterford logo

Reply from EZ Living Interiors - Waterford

Hi Annmarie,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Excellent staff

Excellent staff, very helpful

June 19, 2026
EZ Living Interiors - Waterford logo

Reply from EZ Living Interiors - Waterford

Hi Michael,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Very helpful and knowledgeable staff

Very helpful and knowledgeable staff
Would highly recommend them.

June 20, 2026
EZ Living Interiors - Waterford logo

Reply from EZ Living Interiors - Waterford

Hi Mark,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 4 out of 5 stars

Nearly every staff member working that…

Nearly every staff member working that day asked us did we need help with anything. I thought this was a bit much as some of them saw us saying we were just having a look and asked us again anyway. When we did ask for help the girl wasn't pushing a sale on us which I did really like. She was lovely.

June 14, 2026
EZ Living Interiors - Waterford logo

Reply from EZ Living Interiors - Waterford

Dear Customer,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

EZ Living Experience

The layout of the store was excellent. A great amount of products instore. The service with regards to the staff was 5 stars. They were very knowledgeable on the products and very helpful without being too over powering. The only downside is the charge for delivery. When paying top price for their items, it would be nice to have delivery included, especially as we live within 5km from the store, but the items are too big to collect from the store. Overall, I would highly recommend EZ Living in Waterford.

June 14, 2026
EZ Living Interiors - Waterford logo

Reply from EZ Living Interiors - Waterford

Hi Niamh,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 4 out of 5 stars
EZ Living Interiors - Waterford logo

Reply from EZ Living Interiors - Waterford

Hi Tracy,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

great product range

great product range, good prices. Edwina was very professional and helpful

June 7, 2026
EZ Living Interiors - Waterford logo

Reply from EZ Living Interiors - Waterford

Dear Customer,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Blaithin Nolan was so helpful on the…

Blaithin Nolan was so helpful on the phone . She was so patient , friendly and helpful. She made my experience 10/10 for purchasing and i would certainly buy from this girl again . Thank you Blaithín
Josephine Manley

June 6, 2026
EZ Living Interiors - Waterford logo

Reply from EZ Living Interiors - Waterford

Hi Josephine,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

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