EZ Living Interiors - Waterford Reviews 

374
TrustScore 5 out of 5

4.8

Butlerstown Retail Park, Cork Road, X91 DFK6 Waterford, IE


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See what reviewers are saying

Rated 5 out of 5 stars

This is the first time in a long time that I haven't left a store/shop feeling frustrated with staff for lack of care, enthusiasm or helpfullness. Today I was very pleased to deal with an excellent e... See more

Company replied

Rated 5 out of 5 stars

Fantastic experience working with Ewelina Filipek in EZ Living Waterford on the August Bank Holiday weekend. Ewelina was extremely helpful on explaining lead times, split deliveries, after care for t... See more

Company replied

Rated 5 out of 5 stars

We had such a fantastic experience with EZ Living Interiors. The gentleman who helped us was absolutely fantastic — he was incredibly helpful, took the time to listen to what we needed, and genuin... See more

Company replied

Rated 5 out of 5 stars

We recently bought a Sofa at EZ living Interiors in Mahon. Our experience was really good thanks to Sheila who looked after us very well. The purchase was great value for money and the quality is rea... See more

Company replied


Company details

  1. Furniture Store

About EZ Living Interiors - Waterford

Written by the company

Discover your new home at EZ Living Interiors

Shop All Departments

Shop Sofas

Shop Dining Room

Shop Living Room

Shop Accessories

A family run, Irish company, EZ Living Interiors has been operating for over 37 years. We are proud to call ourselves front runners in the Irish furniture market offering 5 star customer service, superb furniture choice, excellent value for money and bespoke designed showrooms across Ireland and Northern Ireland.


Contact info

  • Butlerstown Retail Park, Cork Road, X91 DFK6, Waterford, Ireland

  • 051599036

4.8

Excellent

TrustScore 5 out of 5

374 reviews

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4.8

All reviews

(374)

5,174 reviews in the last 12 months

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Rated 5 out of 5 stars

Staff were very helpful especially…

Staff were very helpful especially Melanie. I didn't feel pushed into a sale and any questions I had about the furniture I was interested in was answered.

May 23, 2026
EZ Living Interiors - Waterford logo

Reply from EZ Living Interiors - Waterford

Hi Catherine,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Helpful & informative staff

Helpful & informative staff

May 17, 2026
EZ Living Interiors - Waterford logo

Reply from EZ Living Interiors - Waterford

Hi Therese,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Friendly and helpful staff

The staff were very helpful and went beyound what i normally experience in furniture stores. They also listened to what i required. We were given our date for delivery and yes it came on time and on date. Delivery staff were equally efficent.

May 1, 2026
EZ Living Interiors - Waterford logo

Reply from EZ Living Interiors - Waterford

Hi Helena,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Super service:

I saw 2 dining chairs that suited my needs ie good back support & sturdy at a good price. I discussed getting 4 with an employee. She may have been a manager as she was knowledgeable and very accommodating . She explained those 2 chairs were end of a line but she managed to get 4 at the same good price. I was very happy with the service and my experience at this store. I think the employee’s name may have been Cara??

May 5, 2026
EZ Living Interiors - Waterford logo

Reply from EZ Living Interiors - Waterford

Hi Hannah,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 1 out of 5 stars

I received yesterday my Kendal 3 seater…

I received yesterday my Kendal 3 seater sofa and armchair the gays who fixed the legs didn’t tell me the sofa have a craked leg and the sofa come with very agly lines marks the gays left my house and didn’t tell me nothing l just noticed when they left very disappointed with my purchase

April 30, 2026
EZ Living Interiors - Waterford logo

Reply from EZ Living Interiors - Waterford

Hi Tabita,

Thank you for sharing your feedback, and we apologise for what has occurred

Following your contact with our Customer Care department, we offered a number of resolutions to assist you, including arranging an inspection of the sofa or arranging for the items to be uplifted and refunded.

We understand that you chose to proceed with the uplift and refund option, and collection of the furniture has since been arranged from your home.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Very helpful friendly and knowledgeable…

Very helpful friendly and knowledgeable staff, pleasure time deal with.

May 2, 2026
EZ Living Interiors - Waterford logo

Reply from EZ Living Interiors - Waterford

Hi Cliona,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 4 out of 5 stars

Great store, needs quicker delivery

Great stock, great store layout, staff friendly and helpful. Only downside was the bed we picked wasn't available for 7weeks so we ended up having to buy one elsewhere. We did buy a mattress that is being delivered next week

April 29, 2026
EZ Living Interiors - Waterford logo

Reply from EZ Living Interiors - Waterford

Dear Customer,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Staff was excellent and couldn't have…

Staff was excellent and couldn't have experienced a more positive purchase.

April 26, 2026
EZ Living Interiors - Waterford logo

Reply from EZ Living Interiors - Waterford

Dear Customer,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Very friendly helpful staff went out of…

Very friendly helpful staff went out of their way to make sure everything was available and delivery date and times were given i was very happy with the service

April 24, 2026
EZ Living Interiors - Waterford logo

Reply from EZ Living Interiors - Waterford

Dear Customer,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Staff were extremely kind

Staff were extremely kind, helpful and professional

April 26, 2026
EZ Living Interiors - Waterford logo

Reply from EZ Living Interiors - Waterford

Hi Caroline,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Magdalena was so kind and helpful

Magdalena was so kind and helpful. She gave us plenty of time to look and choose what we needed and was a great help. Such a lovely person

April 24, 2026
EZ Living Interiors - Waterford logo

Reply from EZ Living Interiors - Waterford

Hi Andrea,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Melanie was so helpful

Melanie was so helpful, thank you.

April 24, 2026
EZ Living Interiors - Waterford logo

Reply from EZ Living Interiors - Waterford

Dear Customer,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Smooth professional dealing

Smooth professional dealing. Mel was the person explained benefits of the Kaymed 5ft 3500 regulated revive mattress comprehensively. Experienced pleasant sales person and no hard sell.
Also dealt with Magda who looked after the completion and arrangements for collection. Made the experience very easy. Product looks quality so hope all will work out.

April 17, 2026
EZ Living Interiors - Waterford logo

Reply from EZ Living Interiors - Waterford

Hi Paulo,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

You had what I wanted

You had what I wanted. Very nice staff.
I'm happy.

April 16, 2026
EZ Living Interiors - Waterford logo

Reply from EZ Living Interiors - Waterford

Hi Jennifer,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Very helpful Assistant organised…

Very helpful Assistant organised everything very efficiently and a very pleasant lady

April 14, 2026
EZ Living Interiors - Waterford logo

Reply from EZ Living Interiors - Waterford

Dear Customer,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Always a pleasure to shop there

Always a pleasure to shop there . Staff are brilliant. Everything such good quality.

April 11, 2026
EZ Living Interiors - Waterford logo

Reply from EZ Living Interiors - Waterford

Dear Customer,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Fantastic customer service and advice

Fantastic customer service and advice - I was lucky enough to be assisted by Kellie Fitzgerald, the store's Visual Merchandizer who listened to my specific requirements and decor ideas, finding the perfect match for my needs. The result : a beautiful green three piece sofa, my dream couch which will also withstand the claws and hairs of our kitty cat!

April 6, 2026
EZ Living Interiors - Waterford logo

Reply from EZ Living Interiors - Waterford

Hi Sarah,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Good helpful, friendly service

Magda from Ez living was most helpful when there was an issue with our order.
The chaps that came to deliver our chairs first were very helpful, unfortunately I don’t know their names…they were both so helpful when our order was wrong ( not sure if it was our or Ez livings fault) they both went above and beyond to assist. Magda too was very helpful.
Gavin and Andre’s delivered the correct order and everything went great. Gavin especially was very helpful, friendly and accommodating.
We have bought quite a few things from Ez Living in Waterford and Wexford over the years and the quality of the furniture has always been good.

April 6, 2026
Unprompted review
EZ Living Interiors - Waterford logo

Reply from EZ Living Interiors - Waterford

Hi Gaelan,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Both Melanie and Magda at Waterford…

Both Melanie and Magda at Waterford were extremely helpful.
Just hoping that the mattress I ordered will have less of an odour than the previous one which took a week to remove after a lot of bread soda,brushing and vacuuming.

March 30, 2026
EZ Living Interiors - Waterford logo

Reply from EZ Living Interiors - Waterford

Hi Helen,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Excellent customer service good quality…

Excellent customer service good quality products

February 6, 2026
EZ Living Interiors - Waterford logo

Reply from EZ Living Interiors - Waterford

Hi Stephanie,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

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