I had a really positive experience with Max. He was friendly, helpful and knowledgeable when it came to choosing accessories, and he made the whole process easy and enjoyable. He was happy to offer... See more
Company replied
Location
Switch locationUnit 6, Carlow Retail Park,, Hanover Road, R93 DN40 Carlow, IE
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I had a very good experience on my visit to EZ living store in Carlow, I was met by one of your store attendant Max with a very warm welcome and provide alot of guidance on the furniture option tha... See more
Company replied
Max was really helpful showing us the accessories and the paining for my new home. Took time to understand what we needed and also gave suggestions that we ended up going with
Company replied
We have just purchased another item to the new house. And to finalise purchase, i returned to Gosia in Carlow store.. She is as always helpful and trustworthy. The table looks amazing and we have mo... See more
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Company details
About EZ Living Furniture - Carlow
Written by the company
EZ Living Furniture - The Home You Deserve Starts Here
EZ Living Furniture is Ireland's largest family owned furniture retailer. From humble origins in Galway, it now boasts 22 stores across Ireland and Northern Ireland, with plans for further expansion in the coming months.
Here at EZ Living Furniture we pride ourselves on providing quality furniture at affordable prices along with excellence in customer service. We buy direct from the manufacturer, cutting out the middlemen, meaning whether you are purchasing a new sofa, mattress, dining table or bed, you are getting incredible value for money.
We don't claim to know anything about TV's, laptops, phones or home appliances. But we do know furniture, style and interior trends. We are your furniture and interiors experts. We are EZ Living Furniture.
Contact info
Unit 6, Carlow Retail Park,, Hanover Road, R93 DN40, Carlow, Ireland
EZ Living Furniture - Summer Sale
4.8
Excellent
206 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 49% of negative reviews
Typically replies within 2 weeks
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Online payment app does not work
Online payment app does not work, tried several cards and eventually after several calls with customer service which initially indicated I’d have to go to the shop to pay finally put me in direct contact with the shop and they was able to pay over the phone. Shop assistance said payment app rarely worked so a lot of time wasted with this.
April 30, 2025
Very pleasant & helpful staff…
A wide and varied range in EZ Living Furniture in Carlow, Prices to suit every pocket.
I was helped by Siobhan (store manager) and she could not have been more helpful and accommodating, don't be shy about asking for help as choosing the right piece of furniture can be daunting and Siobhan's knowledge and advice was invaluable and made my whole shopping experience productive & pleasant. Thank You.
April 27, 2025
Good customer service and good delivery service.
Good website, good customer service and good delivery service. Delivery driver phoned to give a 40 minute window of when he expected to be there and he was there in 25 minutes to an area he was not familiar with. I would definitely use EZ Living Furniture again.
April 7, 2025
Reply from EZ Living Furniture - Carlow
Good morning Carol Ann,
Thank you for your kind words! We're thrilled to hear about your positive experience with our website, customer service, and delivery. Our team always strives to provide excellent service, and we're delighted to know we met your expectations. We look forward to assisting you again in the future at EZ Living Furniture.
Lovely experience in store
Lovely experience in store, Siobhan was very knowledgeable and helpful.
April 10, 2025
Reply from EZ Living Furniture - Carlow
Good afternoon Shannon,
Thank you for your kind words! We're thrilled to hear that Siobhan provided you with a positive experience in our store. We take pride in our knowledgeable and helpful team members. Your feedback is greatly appreciated and we hope to see you again soon!
Fantastic Experience
I went into EZ Living furniture in Carlow looking for some furniture as I’ve recently moved, I was helped by a staff member named Nathan, who was extremely friendly and helpful and showed a lot of patience as I was making my decisions. Overall I had a great experience in this store with a large part of it being down to how helpful the staff were.
March 29, 2025
Unprompted review
Reply from EZ Living Furniture - Carlow
Dear Warren,
Thank you for sharing your wonderful experience at our Carlow store!
We are delighted to hear that Nathan provided exceptional service and made your furniture shopping a pleasant one. Your kind words truly motivate us to continue delivering top-notch customer service. We appreciate your feedback and look forward to assisting you again in the future.
Warm regards, The EZ Living Furniture Team.
Visited Carlow ship for ideas
Visited Carlow ship for ideas. Was assisted by Nathan. Very helpful member of staff.
March 22, 2025
Unprompted review
Reply from EZ Living Furniture - Carlow
Good afternoon James,
Thank you for sharing your positive experience with Nathan at Carlow Store!
We're delighted to hear he provided you with helpful service. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to welcoming you back soon!
Excellent customer service
EZ Living Furniture has finally made it's way to Carlow and I'm very impressed. Firstly massive "Free" carpark so no hassle trying to get parking and really lovely large spacious showroom with a wide selection on display could have easily spent an hour or 2 just browsing. Friendly staff they all seemed to have the right balance of being helpful and available for questions without giving you the sales pitch, so this made for a nice atmosphere in the store. I got a lovely warm welcome from a man when I entered really nice guy who explained where certain items were and let me know he was on hand if I had a question but I can't remember his name. I was later helped by Carol who really knows her stuff, she gave me great little tips on measuring my floor plan and what I need to consider when measuring up for larger items such as sofas just stuff I wouldn't have considered. This is the personal service you can't get shopping online, Looking forward to popping back in next week 😁
March 26, 2025
Unprompted review
Reply from EZ Living Furniture - Carlow
Good afternoon,
Thank you for your glowing review of our Carlow showroom!
We're over the moon to hear about your positive experience with our spacious showroom, friendly staff, and personalized service.
We're delighted to hear that Carol was able to assist you with valuable advice which we all need at times as choosing furniture can be daunting!
We look forward to welcoming you back next week and helping you find the perfect furniture for your home. Thank you for choosing EZ Living Furniture!
Warm regards,
Shirley and The EZ Living Furniture Team
Amazing customer service today when…
Amazing customer service when shopping in store. I was approached by Carol who was very understanding and patient when I was explaining what I was looking for. Carol was very knowledgeable of what products were available to me. Very happy with my overall experience will definitely purchase again in the near future.
March 22, 2025
Unprompted review
Reply from EZ Living Furniture - Carlow
Dear Sarah,
Thank you for your kind words! We are thrilled to hear about your positive experience with Carol in our store. Providing exceptional service is our top priority, and we are delighted that Carol was able to assist you effectively. Your feedback motivates us to continue delivering excellent service. We look forward to welcoming you back for your future purchases.
Best regards,
Shirley
Amazing customer service from Siobhan
Amazing customer service from Siobhan! From the minute I entered the store she was there to help with great product knowledge and advice on what I was looking for. She made my experience shopping with Ez living effortless and overall fantastic!
March 21, 2025
Unprompted review
Reply from EZ Living Furniture - Carlow
Thank you for your kind words! We are thrilled to hear about your positive experience with Siobhan at Ez living. We take pride in providing exceptional customer service and product knowledge to make your shopping experience effortless and fantastic. We look forward to serving you again soon!
Siobhan was so kind
Siobhan was so kind. And excellent customer service . Very polite and very friendly staffs
March 24, 2025
Unprompted review
Reply from EZ Living Furniture - Carlow
Dear Pavithra,
thank you so much for your kind words about Siobhan and our team's excellent customer service. We are delighted to hear that you found our staff to be polite and friendly. Your feedback is greatly appreciated, and we look forward to serving you again in the future. Thank you for choosing us!
Superb Customer Service
Superb customer service from staff at E Z Living Carlow, especially from Nathan. He was very knowledgeable about products and had a lovely attitude. I appreciated that Nathan was understanding when I was not able to purchase my mattress that day but I will definitely be back to purchase when I can!
March 13, 2025
Unprompted review
Reply from EZ Living Furniture - Carlow
Good afternoon Alisha,
Thank you for sharing your wonderful experience with Nathan at EZ Living Furniture Carlow!
We're delighted to hear about the superb customer service you received - Nathan will be thrilled to read your kind words.
We look forward to welcoming you back when you're ready to make your purchase. Thank you for taking the time to share your experience!
Pleasant and helpful staff.
Pleasant and helpful staff.
No rush or pressure to buy items.
Furniture well laid out in store and easy to view.
March 20, 2025
Reply from EZ Living Furniture - Carlow
Dear Ann Marie, thank you so much for your kind words! We're thrilled to hear you had a pleasant experience shopping with us. Our team always aims to provide a relaxed and helpful environment for our customers. It is so lovely to hear that you found our store layout convenient and our staff accommodating. We appreciate your feedback and look forward to welcoming you back soon! Thank you for choosing us.
Carol was very patient and professional.
March 20, 2025
Reply from EZ Living Furniture - Carlow
Good morning Osato, thank you for taking the time to review us online - we are delighted with your feedback and so happy to hear that Carol was so helpful.
Thanks for shopping with us!
Brilliant staff
Brilliant staff, Cara, Siobhan and Nathan are outstanding, their knowledge, friendly manner and helpfulness are second to none. They were so good when we purchased furniture recently. They care about their customers, rare these days. I wouldn't go anywhere else.
March 11, 2025
Unprompted review
Delays, Delays, Delays
Ordered sofa in Oct, told it would be mid Jan before delivery, delayed until mid Feb, delayed again until mid March, no phone calls from customer service etc to explain, ridiculous.
March 3, 2025
Very helpful people in Store
Very helpful people in Store
Helpful with selection of product and Financing options
All in all very good customer experience
February 26, 2025
Such plesent staff in Carlow store…
Such plesent staff in Carlow store ,Carol,Siobhan and Nathan were outstanding !Will shop no where else.Purchased recliner and such knowledge and help as suffer ill health .
January 30, 2025
Unprompted review
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