EZ Living Interiors - Ballymena Reviews 

354
TrustScore 5 out of 5

4.8

Unit 3 Braidwater Retail Park, Ballymena, BT423AG Antrim, Northern Ireland, GB


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Rated 5 out of 5 stars

Lovely, friendly staff who are available to help when needed but not pushy. Good communication with regard to delivery dates and keeping updated along the way. A beautiful shop, well laid out with lot... See more

Company replied

Rated 5 out of 5 stars

Lovely store to wander round at leisure, great layout, staff were available but left us to browse until we needed help. We were served by Paul McC, & purchased a fab bed frame. Nothing was too much bo... See more

Company replied

Rated 5 out of 5 stars

We knew what range we were looking for however we weren't 100% sure about consoles fitting in the drawers of the TV unit. Paul was very helpful and actually helped measure the drawer of the TV unit we... See more

Company replied

Rated 5 out of 5 stars

The staff were really helpful and went out of their way to help me find the type of furniture I wanted. It was a really hot day and they offered me a bottle of water of which I was very grateful for.... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Furniture Accessories
  4. Mattress Store
  5. Sofa Store

About EZ Living Interiors - Ballymena

Written by the company

Discover your new home at EZ Living Interiors

Shop All Departments

Shop Sofas

Shop Dining Room

Shop Living Room

Shop Accessories

A family run, local business, EZ Living Interiors has been operating for over 37 years. We are proud to call ourselves front runners in the Irish furniture market offering 5 star customer service, superb furniture choice, excellent value for money and bespoke designed showrooms across Ireland and Northern Ireland.


Contact info

  • Unit 3 Braidwater Retail Park, Ballymena, BT423AG, Antrim, Northern Ireland, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

354 reviews

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4.8

All reviews

(354)

2,643 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Kitchen Chairs

Very Helpful friendly staff, Was given lots of time to look around store & didn’t feel any pressure to make a purchase.
I also returned later & bought some other items.

October 29, 2025
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Dear Customer,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Philip was exceptionally helpful and…

Philip was exceptionally helpful and had great patience in helping me choose a great mattress, thank you.

January 14, 2026
Unprompted review
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Berney,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Sales man very helpful showed me plenty…

Sales man very helpful showed me plenty off options explained the aftercare until I selected what suited my needs

January 4, 2026
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Dear Customer,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Fitters were very pleasant

Fitters were very pleasant. Both men worked well as a team. Would highly recommend. Pleased with chair.

January 2, 2026
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Wilma,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Beautiful ex display bed

Beautiful ex display bed. So pleased with the bed. Wonderful delivery staff. Couldn’t be more impressed. Thank you.

December 27, 2025
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Cathie,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Great customer service by Paul…

Great customer service by Paul Mccarthy. Really helpful and quick service from start to finish. Would recommend this store.

January 3, 2026
Unprompted review
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Cameron,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

RICKY and GINA .

Went EZLiving Ballymena to purchase a bed and bedroom furniture. Was greeted By Paul McCarthy .. very helpful. And was given some great advice from Paul ..and excellent service too. Will shop here again

December 28, 2025
Unprompted review
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Ricky,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Excellent customer service


Service and delivery excellent . Michelle in Ballymena went above and beyond to ensure my order was delivered before Xmas.
Connor G and Anthony H arrived promptly with the delivery and communication was good prior to arrival. They set up the table quickly and efficiently and were professional and courteous throughout. Highly recommend these members of staff for their personable and professional manner.

December 17, 2025
Unprompted review
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Susan,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Guys arrived in good time, very pleasant.

Guys arrived in good time. Very polite. Mannerly and accommodating. Great service
Stephen Matthew’s and Ricky Nelson very helpful.

December 12, 2025
Unprompted review
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Siobhan,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Happy Customer

Just had my sofa delivered by Ricky Nelson and Stephen Matthews and they did a stellar job! Very professional and tidy, left it just the way I wanted it.
Service from the Ballymena store was excellent too. Very happy!

December 12, 2025
Unprompted review
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Aimee,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 4 out of 5 stars

Not overpromising

Not overpromising

October 18, 2025
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Dear Customer,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Very pleasant employee

Very pleasant employee. Offered to put shoe covers on before coming in. Gave good advice on putting on feet. Excellent service.

December 8, 2025
Unprompted review
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Sarah,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Dining table purchase

We bought a table about a month ago. From when we first entered the store we were approached and offered help by Kaitlin Stephens. She was knowledgeable and friendly and patient. She answered all my questions and set up different displays so I could really get the feel.of table layout with various chairs. We were offered tea/coffee which was a lovely touch. Our experience was excellent! Many thanks!

November 14, 2025
Unprompted review
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Helena,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

EZ living delivery My new chair was delivered this…

My new chair was delivered this morning.
It was delivered on time and the two men, Conor B and Ciaran were excellent.
Happy customer

December 8, 2025
Unprompted review
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Peter,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

My husband and I went into EZ living…

My husband and I went into EZ living interiors to look at Christmas decorations. When we were there, we saw 4 beautiful cushions. When we took them to the till Paul Mccarthy informed us there was a matching throw, but when he investigated there were no more left in stock. However, Paul was able to source one for us and now we have the matching set and our living room looks beautiful just in time for Christmas.

December 3, 2025
Unprompted review
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Emily,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

We purchased furniture in-store.

We recently purchased some furniture in-store, we were helped with our purchase by Kaitlin Stephens. She was very helpful and knowledgeable, and made the process very easy. Many thanks.

December 7, 2025
Unprompted review
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Dear Customer,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Rachael Barr and Kaitlin Stephens excellent customer service!

Rachael Barr and Kaitlin Stephens always meet us in store with a warm and friendly welcome. Rachael is very skilled in display and has made our decision on what to buy easy. Kaitlin is always on hand to help with queries and if she can’t help, she will find someone who can. Whilst allowing us to browse at our leisure they and other staff have a way of being nearby if we need any help without making us feel uncomfortable and pressured to buy. Their awareness of us is pleasantly subtle and approach us just at the right time. As a result we usually find what we are looking for. A stressfree and comfortable experience. Very professional. We will be back.

December 4, 2025
Unprompted review
Rated 1 out of 5 stars

When delivered no signatures required…

When delivered no signatures required only received part off the order which was just left at bottom of garden broke ordiment I paid 1 thousand 13 pound for 6 chairs then contact the shop they say to email customer services they had no telephone number so I said no im not i paid cash on day for the chairs and to then go on waiting another 2 weeks for the other chairs to be delivered i would highly recommend people not to shop here and go else where for your furniture needs

November 12, 2025
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Dear Customer,

Thank you for reaching out

I would love to offer my support and rectify the experience!

If you would contact me on: customercare@ezlivinginteriors.com, mark ''Trustpilot'' + your name and order number in the subject line.

This will allow me to look into the matter and offer the best steps to resolve the matter.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Called in today to buy bedside tables

Called in today to buy bedside tables
Sales executive Noel Martin was exceptional, helpful and knowledgeable. Because of his professional attitude we left store after buying 2 bedside cabinets. Also a really nice person to talk to. Really good experience with Noel.

December 2, 2025
Unprompted review
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi John,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Great service

Drivers Ricky, Jason and Ciaran were lovely, friendly and helpful fellas who delivered furniture on time and built this for my mother very quickly and efficiently.

November 24, 2025
Unprompted review
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Mandy,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

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