We knew what range we were looking for however we weren't 100% sure about consoles fitting in the drawers of the TV unit. Paul was very helpful and actually helped measure the drawer of the TV unit we... See more
Location
Switch locationUnit 3 Braidwater Retail Park, Ballymena, BT423AG Antrim, Northern Ireland, GB
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Thanks to EZliving for an excellent shopping experience. From the moment we entered the store we were met by Noel who Immediately offered his help. We were looking for a particular item and Noel and a... See more
Company replied
My husband and I went to this store as we wanted a new bed. Kaitlin was extremely helpful and went above and beyond to ensure we were happy with our purchase. We spoke to other staff on the way out an... See more
Company replied
Lovely store to wander round at leisure, great layout, staff were available but left us to browse until we needed help. We were served by Paul McC, & purchased a fab bed frame. Nothing was too much bo... See more
Company replied
Company details
About EZ Living Interiors - Ballymena
Written by the company
Discover your new home at EZ Living Interiors
A family run, local business, EZ Living Interiors has been operating for over 37 years. We are proud to call ourselves front runners in the Irish furniture market offering 5 star customer service, superb furniture choice, excellent value for money and bespoke designed showrooms across Ireland and Northern Ireland.
Contact info
Unit 3 Braidwater Retail Park, Ballymena, BT423AG, Antrim, Northern Ireland, United Kingdom
4.8
Excellent
341 reviews
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The experience was amazing.
The experience was amazing.
Definitely recommend as the customer service and the quality of food was top notch.
July 4, 2026
Straight forward and easy process to…
Straight forward and easy process to buy a sofa. Michelle in the Ballymena store was very helpful. Definitely will be back again.
July 27, 2026
Unprompted review
We knew what range we were looking for…
We knew what range we were looking for however we weren't 100% sure about consoles fitting in the drawers of the TV unit. Paul was very helpful and actually helped measure the drawer of the TV unit we picked and the bookcase as well to see whether we could go for these units. He also explained everything we needed to know with assembly with both and the price for them. He was great to talk to and so helpful. We still haven't gotten out actually delivery date yet though Paul did say it would probably be the first two weeks of August and we are excited to see them in our home.
July 2, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Bed purchased from Kaitlin
My husband and I went to this store as we wanted a new bed. Kaitlin was extremely helpful and went above and beyond to ensure we were happy with our purchase. We spoke to other staff on the way out and found them also to be very friendly. We will definitely return to this store when we need to purchase new furniture. Highly recommended this store for both choice and service.
July 6, 2026
Unprompted review
Reply from EZ Living Interiors - Ballymena
Hi Carolyn,
Thank you for reaching out
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Highly recommended!
We have only good things to say about this store! My Mum and sister went in to source a new mattress in the Ballymena store and found Kaitlin to be both helpful and patient. I accompanied my Mum yesterday to make a final decision. We were met by Michelle who was clearly very knowledgeable in this field. She left us alone to think about it and never at any time did we feel under pressure. It was a big decision for my Mum and we thank Michelle for her patience and understanding. She was kind and personable and following the sale took us downstairs for tea and biscuits! She was very friendly and generous in the time she gave us. We are very grateful. The mattress has yet to arrive but we feel confident in the decision we made with Kaitlin’s and Michelle’s help. A lovely store and one that we would be happy to return to. Many thanks!
July 20, 2026
Unprompted review
Reply from EZ Living Interiors - Ballymena
Hi Jill,
Thank you for reaching out
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
All staff very friendly and helpful…
All staff very friendly and helpful especially Katlin who processed our order quickly and easily, she also explained every detail very professionally. Delivery service was excellent with previous purchases.
June 22, 2026
Reply from EZ Living Interiors - Ballymena
Hi Geri,
Thank you for reaching out
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Excellent shopping experience
Thanks to EZliving for an excellent shopping experience. From the moment we entered the store we were met by Noel who Immediately offered his help. We were looking for a particular item and Noel and another assistant Kaitlin showed us various configurations of how the furniture would work in our house. We were undecided as to which to go for and a further assistant Rachael put our minds at ease with an excellent suggestion. Thankyou to the three of you for going out of your way to help, it was much appreciated.
July 7, 2026
Unprompted review
Reply from EZ Living Interiors - Ballymena
Dear Customer,
Thank you for reaching out
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Recent purchase
Supper service, sales assistants Kaitlin Sephens and Noel Martin great.
July 10, 2026
Unprompted review
Reply from EZ Living Interiors - Ballymena
Hi Lorna,
Thank you for reaching out
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
My First EZ Living Purchase
All the help I received before making my purchase, and the updates afterwards.
June 16, 2026
Reply from EZ Living Interiors - Ballymena
Hi John,
Thank you for reaching out
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
First table delivered faulty but was…
First table delivered faulty but was replaced and gentlemen who delivered table checked it before they left.
June 15, 2026
Reply from EZ Living Interiors - Ballymena
Hi Audrey,
Thank you for reaching out
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Bought a studio chair
Bought a studio chair, four small parts were missing. On reporting to the shop Chris was extremely helpful and sorted it out.
June 17, 2026
Reply from EZ Living Interiors - Ballymena
Hi David,
Thank you for reaching out
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
OUTSTANDING
OUTSTANDING: Received my ordered sofa this morning, delivered by Ricky Nelson and Jason Downey. This delivery was as perfect as it gets, because when they arrived I was really struggling to get my 3 seater out through the final door but without any prompting they jumped out of their van and when seconds had it out and placed for its collection. They then assessed the access to my property and proceeded to unpack, carry through and build up both sofas, explaining as they completed their work how everything worked and how to dismantle if and when I ever needed to. The service was exemplary, they ensured all was it it should be and as they left all the packaging was removed and placed back it their van. Buying a sofa from ez Living, from the initial visit to showroom, picking and choosing the sofa, arranging the delivery schedule, and the manner and level of service received during delivery of the product was seamless, professional and EXEMPLARY.
July 2, 2026
Unprompted review
Reply from EZ Living Interiors - Ballymena
Hi Andrew,
Thank you for reaching out
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Got mattress and still smell bad is …
Got mattress and still smell bad is already 2 weeks
June 8, 2026
Reply from EZ Living Interiors - Ballymena
Dear Customer,
Thank you for reaching out
I would love to offer my support and rectify the experience!
If you would contact me on: customercare@ezlivinginteriors.com, mark ''Trustpilot'' + your name and order number in the subject line.
This will allow me to look into the matter and offer the best steps to resolve the matter.
Kindest regards,
Customer Care | EZ Living Interiors
The store was beautifully laid out and…
The store was beautifully laid out and the staff were very helpful and friendly.
Can't recommend this store enough.
June 10, 2026
Reply from EZ Living Interiors - Ballymena
Hi Mary,
Thank you for reaching out
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
10/10 service and delivery
10/10 service and delivery - Ricky Nelson and Jason Downey had it all sorted for us in 5 mins setup and all and no rubbish. Top class
July 1, 2026
Unprompted review
Reply from EZ Living Interiors - Ballymena
Hi Jack,
Thank you for reaching out
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Noel Martin was very knowledgeable and…
Noel Martin was very knowledgeable and easy to talk to. Helpful through the whole process so far 5 star customer service. Will definitely be back for a sofa in the near future.
June 8, 2026
Reply from EZ Living Interiors - Ballymena
Hi Heather,
Thank you for reaching out
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Great delivery from two lovely guys and…
Great delivery from two lovely guys and kept me up to date with every detail of my delivery and give me notice while on school run as to how long they'll be.
June 5, 2026
Reply from EZ Living Interiors - Ballymena
Hi Patricia,
Thank you for reaching out
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Noel customer adviser
May 22, 2026
Reply from EZ Living Interiors - Ballymena
Dear Customer,
Thank you for reaching out
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Really quick delivery and very friendly…
Really quick delivery and very friendly approachable staff. Would definitely recommend.
May 30, 2026
Reply from EZ Living Interiors - Ballymena
Hi Jenny,
Thank you for reaching out
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Delivered and set up table and 6 chairs…
Delivered and set up table and 6 chairs with ease, would recommend
May 30, 2026
Reply from EZ Living Interiors - Ballymena
Hi Cliodhna,
Thank you for reaching out
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
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