Lovely, friendly staff who are available to help when needed but not pushy. Good communication with regard to delivery dates and keeping updated along the way. A beautiful shop, well laid out with lot... See more
Company replied
Unit 3 Braidwater Retail Park, Ballymena, BT423AG Antrim, Northern Ireland, GB
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Lovely, friendly staff who are available to help when needed but not pushy. Good communication with regard to delivery dates and keeping updated along the way. A beautiful shop, well laid out with lot... See more
Company replied
Fella in shop in Ballymena was a great help think his name was Michael I'm just waiting on my furniture to arrive on Saturday
Company replied
A huge thank you to Noel at EZ Living Ballymena for his outstanding customer service. He assisted both my parents and me with separate purchases, and his knowledge, professionalism and friendly approa... See more
Company replied
Lovely store to wander round at leisure, great layout, staff were available but left us to browse until we needed help. We were served by Paul McC, & purchased a fab bed frame. Nothing was too much bo... See more
Company replied
Written by the company
Discover your new home at EZ Living Interiors
A family run, local business, EZ Living Interiors has been operating for over 37 years. We are proud to call ourselves front runners in the Irish furniture market offering 5 star customer service, superb furniture choice, excellent value for money and bespoke designed showrooms across Ireland and Northern Ireland.
Unit 3 Braidwater Retail Park, Ballymena, BT423AG, Antrim, Northern Ireland, United Kingdom
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Fella in shop in Ballymena was a great help think his name was Michael I'm just waiting on my furniture to arrive on Saturday

Reply from EZ Living Interiors - Ballymena

Reply from EZ Living Interiors - Ballymena
A huge thank you to Noel at EZ Living Ballymena for his outstanding customer service. He assisted both my parents and me with separate purchases, and his knowledge, professionalism and friendly approach made the whole experience seamless. Noel was patient, attentive and more than happy to help us find exactly what we were looking for. It's rare to come across such excellent customer service, and we wouldn't hesitate to recommend him to others. We're looking forward to returning to EZ Living for future purchases.

Reply from EZ Living Interiors - Ballymena
Chris was very good and helped us pick a sofa whilst giving us the space to discuss it ourselves. He answered any questions we had and we can't wait to get our new sofa! Thanks :)

Reply from EZ Living Interiors - Ballymena
Staff were very helpful and were able to give indepth information about the product we were purchasing.

Reply from EZ Living Interiors - Ballymena
Very friendly informative staff, Chris was exceptionally helpful

Reply from EZ Living Interiors - Ballymena
Arrived promptly two guys very friendly put furniture in room no
problem

Reply from EZ Living Interiors - Ballymena

Reply from EZ Living Interiors - Ballymena
Lovely, friendly staff who are available to help when needed but not pushy. Good communication with regard to delivery dates and keeping updated along the way. A beautiful shop, well laid out with lots of different styles to suit all tastes. Offered coffee or tea when in the shop and a nice shortbread biscuit which was a lovely touch, making it feel like an experience rather than a chore. I would definately return to this branch for any future furniture purchases.

Reply from EZ Living Interiors - Ballymena
Just had a great experience in EZ living interiors, Ballymena. Rachel was so helpful and patient with us and we're delighted with our purchase.
Thanks again Rachel

Reply from EZ Living Interiors - Ballymena
The staff in EZ living were great! initially approaching us while browsing to offer help if needed but allowed us space to walk around store at our own pace. When i had made a decision about my purchase Noel made the process very easy.

Reply from EZ Living Interiors - Ballymena

Reply from EZ Living Interiors - Ballymena
The guy who served us in the store was brilliant

Reply from EZ Living Interiors - Ballymena
Ricky Nelson and Ken Gilpin delivered a reclining chair to my mum in a 2nd floor flat. She has dementia and is hard of hearing but they took great care with her. Top marks! Very much appreciated :)

Reply from EZ Living Interiors - Ballymena
The staff were really helpful and went out of their way to help me find the type of furniture I wanted. It was a really hot day and they offered me a bottle of water of which I was very grateful for. The staff member who I dealt with directly was called Noel Martin and he was so helpful that I will certainly be returning to the Ballymena store in future. Overall, they were extremely professional and made me feel they were focused on what I was interested in, and not in any way pressured to buy items I was not.

Reply from EZ Living Interiors - Ballymena
The experience was amazing.
Definitely recommend as the customer service and the quality of food was top notch.

Reply from EZ Living Interiors - Ballymena
Straight forward and easy process to buy a sofa. Michelle in the Ballymena store was very helpful. Definitely will be back again.

Reply from EZ Living Interiors - Ballymena
We knew what range we were looking for however we weren't 100% sure about consoles fitting in the drawers of the TV unit. Paul was very helpful and actually helped measure the drawer of the TV unit we picked and the bookcase as well to see whether we could go for these units. He also explained everything we needed to know with assembly with both and the price for them. He was great to talk to and so helpful. We still haven't gotten out actually delivery date yet though Paul did say it would probably be the first two weeks of August and we are excited to see them in our home.

Reply from EZ Living Interiors - Ballymena
My husband and I went to this store as we wanted a new bed. Kaitlin was extremely helpful and went above and beyond to ensure we were happy with our purchase. We spoke to other staff on the way out and found them also to be very friendly. We will definitely return to this store when we need to purchase new furniture. Highly recommended this store for both choice and service.

Reply from EZ Living Interiors - Ballymena
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