EZ Living Interiors - Ballymena Reviews 

352
TrustScore 5 out of 5

4.8

Unit 3 Braidwater Retail Park, Ballymena, BT423AG Antrim, Northern Ireland, GB


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Rated 5 out of 5 stars

Lovely, friendly staff who are available to help when needed but not pushy. Good communication with regard to delivery dates and keeping updated along the way. A beautiful shop, well laid out with lot... See more

Company replied

Rated 5 out of 5 stars

We knew what range we were looking for however we weren't 100% sure about consoles fitting in the drawers of the TV unit. Paul was very helpful and actually helped measure the drawer of the TV unit we... See more

Company replied

Rated 5 out of 5 stars

Lovely store to wander round at leisure, great layout, staff were available but left us to browse until we needed help. We were served by Paul McC, & purchased a fab bed frame. Nothing was too much bo... See more

Company replied

Rated 5 out of 5 stars

The staff in EZ living were great! initially approaching us while browsing to offer help if needed but allowed us space to walk around store at our own pace. When i had made a decision about my purcha... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Furniture Accessories
  4. Mattress Store
  5. Sofa Store

About EZ Living Interiors - Ballymena

Written by the company

Discover your new home at EZ Living Interiors

Shop All Departments

Shop Sofas

Shop Dining Room

Shop Living Room

Shop Accessories

A family run, local business, EZ Living Interiors has been operating for over 37 years. We are proud to call ourselves front runners in the Irish furniture market offering 5 star customer service, superb furniture choice, excellent value for money and bespoke designed showrooms across Ireland and Northern Ireland.


Contact info

  • Unit 3 Braidwater Retail Park, Ballymena, BT423AG, Antrim, Northern Ireland, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

352 reviews

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4.8

All reviews

(352)

2,604 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

First table delivered faulty but was…

First table delivered faulty but was replaced and gentlemen who delivered table checked it before they left.

June 15, 2026
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Audrey,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Bought a studio chair

Bought a studio chair, four small parts were missing. On reporting to the shop Chris was extremely helpful and sorted it out.

June 17, 2026
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi David,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

OUTSTANDING

OUTSTANDING: Received my ordered sofa this morning, delivered by Ricky Nelson and Jason Downey. This delivery was as perfect as it gets, because when they arrived I was really struggling to get my 3 seater out through the final door but without any prompting they jumped out of their van and when seconds had it out and placed for its collection. They then assessed the access to my property and proceeded to unpack, carry through and build up both sofas, explaining as they completed their work how everything worked and how to dismantle if and when I ever needed to. The service was exemplary, they ensured all was it it should be and as they left all the packaging was removed and placed back it their van. Buying a sofa from ez Living, from the initial visit to showroom, picking and choosing the sofa, arranging the delivery schedule, and the manner and level of service received during delivery of the product was seamless, professional and EXEMPLARY.

July 2, 2026
Unprompted review
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Andrew,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 1 out of 5 stars

Got mattress and still smell bad is …

Got mattress and still smell bad is already 2 weeks

June 8, 2026
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Dear Customer,

Thank you for reaching out

I would love to offer my support and rectify the experience!

If you would contact me on: customercare@ezlivinginteriors.com, mark ''Trustpilot'' + your name and order number in the subject line.

This will allow me to look into the matter and offer the best steps to resolve the matter.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

The store was beautifully laid out and…

The store was beautifully laid out and the staff were very helpful and friendly.
Can't recommend this store enough.

June 10, 2026
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Mary,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

10/10 service and delivery

10/10 service and delivery - Ricky Nelson and Jason Downey had it all sorted for us in 5 mins setup and all and no rubbish. Top class

July 1, 2026
Unprompted review
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Jack,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Noel Martin was very knowledgeable and…

Noel Martin was very knowledgeable and easy to talk to. Helpful through the whole process so far 5 star customer service. Will definitely be back for a sofa in the near future.

June 8, 2026
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Heather,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Great delivery from two lovely guys and…

Great delivery from two lovely guys and kept me up to date with every detail of my delivery and give me notice while on school run as to how long they'll be.

June 5, 2026
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Patricia,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Dear Customer,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Really quick delivery and very friendly…

Really quick delivery and very friendly approachable staff. Would definitely recommend.

May 30, 2026
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Jenny,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Delivered and set up table and 6 chairs…

Delivered and set up table and 6 chairs with ease, would recommend

May 30, 2026
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Cliodhna,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Customer service excellent ,Cathlin…

Customer service excellent ,Cathlin was very helpful in the Ballymena store.

May 26, 2026
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Fiona,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Chris was very helpful with organising…

Chris was very helpful with organising our delivery and gave us helpful advice when we were picking our furniture

May 25, 2026
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Wesley,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

First class from start to finish

Purchased sofa bed, had 1st class experience in store, on the phone & with delivery & assembly guys. Communication was excellent from beginning to end. Absolutely zero complaints. Thank you

May 17, 2026
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Louise,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Michelle was extremely helpful in both…

Michelle was extremely helpful in both occasions when I was in the store and she got me a lovely coffee which was a nice wee touch. She was very knowledgeable about what I was wanting to buy and had a lot of patience while I made my decision. Will definitely be back

May 30, 2026
Unprompted review
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Gillian,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

The well informed staff member

The ability to touch and feel the product. The staff having the knowledge and the insight made the whole instore experience so enjoyable, I will be back!

May 9, 2026
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Winnie,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Hassle free experience

We were shopping for a new bed frame and mattress. Great range of high quality products. Michelle was exceptionally helpful and gave us space to look at the options before making a decision. Second time we gave bought from this store and would recommend.

May 30, 2026
Unprompted review
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Alistair,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

The girl we dealt with was very…

The girl we dealt with was very friendly and helpful. She didn't put any pressure on us. The suite we were looking to buy wasn't in the store but she brought it up for us on the computer screen in store.

May 4, 2026
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Isobel,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Arlene,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

We recently bought furniture for our…

We recently bought furniture for our new house and had a great experience. Paul was incredibly helpful and informative throughout the whole process. He took the time to answer all our questions, gave great advice, and made choosing the right furniture so much easier. Excellent customer service and a really positive experience from start to finish. Highly recommend!

May 25, 2026
Unprompted review
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Lynsey,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

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