EZ Living Interiors - Ballymena Reviews 

353
TrustScore 5 out of 5

4.8

Unit 3 Braidwater Retail Park, Ballymena, BT423AG Antrim, Northern Ireland, GB


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Rated 5 out of 5 stars

Lovely, friendly staff who are available to help when needed but not pushy. Good communication with regard to delivery dates and keeping updated along the way. A beautiful shop, well laid out with lot... See more

Company replied

Rated 5 out of 5 stars

We knew what range we were looking for however we weren't 100% sure about consoles fitting in the drawers of the TV unit. Paul was very helpful and actually helped measure the drawer of the TV unit we... See more

Company replied

Rated 5 out of 5 stars

Lovely store to wander round at leisure, great layout, staff were available but left us to browse until we needed help. We were served by Paul McC, & purchased a fab bed frame. Nothing was too much bo... See more

Company replied

Rated 5 out of 5 stars

The staff were really helpful and went out of their way to help me find the type of furniture I wanted. It was a really hot day and they offered me a bottle of water of which I was very grateful for.... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Furniture Accessories
  4. Mattress Store
  5. Sofa Store

About EZ Living Interiors - Ballymena

Written by the company

Discover your new home at EZ Living Interiors

Shop All Departments

Shop Sofas

Shop Dining Room

Shop Living Room

Shop Accessories

A family run, local business, EZ Living Interiors has been operating for over 37 years. We are proud to call ourselves front runners in the Irish furniture market offering 5 star customer service, superb furniture choice, excellent value for money and bespoke designed showrooms across Ireland and Northern Ireland.


Contact info

  • Unit 3 Braidwater Retail Park, Ballymena, BT423AG, Antrim, Northern Ireland, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

353 reviews

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4.8

All reviews

(353)

2,635 reviews in the last 12 months

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Rated 5 out of 5 stars

Ballymena EZLiving

Great store. Bought table & 6 chairs well satisfied with quality of purchase. We were taken care of a very professional friendly & patient sales person called Kaitlin Steven’s a credit to the store..

April 16, 2026
Unprompted review
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi June,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

We were welcomed and offered tea/coffee…

We were welcomed and offered tea/coffee and assistance. Michele was fantastic and nothing too much trouble.

March 24, 2026
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Alistair,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Very smooth purchasing experience at a…

Very smooth purchasing experience at a great price. Employees are always friendly and helpful.

April 11, 2026
Unprompted review
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Dear Customer,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

I can’t recommend EZ Living enough

I can’t recommend EZ Living enough! I am so happy with our purchase. It is very apparent the staff across the whole company enjoy their jobs. The staff in store were amazing and the delivery staff very so careful and considerate of the house. I will be a frequent customer!

March 30, 2026
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Morgan,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Good range and customer service

April 8, 2026
Unprompted review
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Cheryl,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Super friendly and helpful staff

The staff were very friendly and helpful. A lovely large and bright store easy access to all the items

March 15, 2026
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Shirley,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Really friendly and helpful staff…

Really friendly and helpful staff throughout. Kaitlin S was very helpful throughout our purchase process and ensured we understood everything. Would deffo recommend this store.

April 7, 2026
Unprompted review
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Jennifer,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Ez purchase.

Purchased a mattress yesterday and the sales rep Noel Martin was extremely knowledgeable and helpful on both times dealing with him and the Ballymena store. 10/10 would recommend

April 4, 2026
Unprompted review
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi D'Andre,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

team very polite and not pushy, very helpful

The team were very pleasent and respectful and didnt follow us everywhere. They just introduced themselves and left us to it. Then when ready they were available to give guidance on items and complete the buying process with ease. Went back twice to the same shop for different purchases. I think it was Paul and chris ( one was ast manager ) i dealt with on different occasions and both were great to deal with.

March 11, 2026
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Dear Customer,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 4 out of 5 stars

Great customer service

February 28, 2026
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Siobhan,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Really nice shop

Really nice shop, staff were helpful & knew their products ( we dealt with Paul mccarthy).

March 16, 2026
Unprompted review
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Gemma,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Kaitlin

We dealt with a very capable and knowledgeable young lady who showed us around the store and gave informed answers to our questions.
Would 100% be back in store because of her.

March 3, 2026
Unprompted review
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Michael,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Very helpful staff

February 20, 2026
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Dear Customer,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Jim D and Tim

Jim D and Tim
Kept me up to date as to when they’d be arriving which I really appreciated They were friendly and built my bookcase quickly & efficiently and took away all the rubbish which was fantastic. So thank you. I love my bookcase

March 12, 2026
Unprompted review
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Joanne,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

The Customer Service provided by staff…

The Customer Service provided by staff member Kaitlin Stephens Ballymena store was invaluable. She spend time with us, helping us on our way to pick bedroom furniture. Friendly, helpful cheerful and a credit to the company.

March 9, 2026
Unprompted review
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Christopher,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Customer service was great delivery was…

Customer service was great delivery was prompt and delivery prople were pleasant helpful and quick
Will highly reccommend

February 19, 2026
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Pamela,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Visited this store on numerous times…

Visited this store on numerous times trying to make up my mind about a couple of items I was wanting to buy …. Staff were more than helpful and understanding … good selection and variety of items in store …. Though the waiting list can be long for delivery if u looking something in a hurry …. But it didn’t matter to me … Kaitlin Stephen’s was the lovely young girl who had to put up with me while I made my decision …. She was excellent…. She didn’t overcrowd me and was there at hand when I needed her …. Would ask for her again …

February 14, 2026
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Adam,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Very helpful and friendly staff

Very helpful and friendly staff - lovely range of products

February 12, 2026
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Dear Customer,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

I had never been in EZ living before…

I had never been in EZ living before and it was by chance that I happened to go into the building. Michele was the salesperson and I found her soo pleasant, helpful and not pushing to buy. I have been there 3 times as was making a decision and I felt it had to be Michele. Today I have purchased a table and chairs and I thank Michele for her help in helping me make a decision.

March 4, 2026
Unprompted review
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Mary,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Excellent Experience

Did what they said they'd do while being extremely pleasant and professional throughout. Delivered when they said they would deliver,.assembled and placed table where requested

February 11, 2026
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Jon,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

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