We recently visited the Holywood Exchange store in Belfast and were assisted by Phil Brannigan who was very helpful and friendly. We we were given plenty of time and space without the salesperson bein... See more
Company replied
Holywood Exchange, 304 Airport Road West, BT3 9EJ Belfast, Northern Ireland, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We recently visited the Holywood Exchange store in Belfast and were assisted by Phil Brannigan who was very helpful and friendly. We we were given plenty of time and space without the salesperson bein... See more
Company replied
Overall experience was excellent. Very helpful staff in store. Had a great variety of beds/mattress to choose from. Only thing that was disappointing was that I have to wait for the bed frame I c... See more
Company replied
The store had a great range of furniture and we found exactly what we wanted. The quality and price were excellent and communication and delivery first class. Above all the staff were knowledgeable an... See more
Company replied
We were in store looking for a chair in the Holywood exchange branch. Phil Brannigan approached us and was extremely helpful and patient while I chose between 2 chairs. He moved one of them so I could... See more
Company replied
Written by the company
Discover your new home at EZ Living Interiors
A family run, local business, EZ Living Interiors has been operating for over 37 years. We are proud to call ourselves front runners in the Irish furniture market offering 5 star customer service, superb furniture choice, excellent value for money and bespoke designed showrooms across Ireland and Northern Ireland.
Holywood Exchange, 304 Airport Road West, BT3 9EJ, Belfast, Northern Ireland, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very friendly and helpful staff instore and the delivery team were very prompt and also very friendly and helpful.

Reply from EZ Living Interiors - Holywood
I was browsing in the store for a few minutes when Samantha Moffett approached and offered help. She quickly directed me to the item I was looking for. It was especially good to see it in the colour I chose. As it is not my local store, she was able to sort collection at a different store. She gave me information on timescales, etc. As well as being knowledgeable about the products, she was friendly and helpful. The whole process took no time at all. Very efficient!

Reply from EZ Living Interiors - Holywood
Excellent customer service service and support from Samantha at Holywood Exchange branch. We didn’t feel rushed or pressured to buy.

Reply from EZ Living Interiors - Holywood
I called in today with my mum as I’ve previously brought from this store and I recommend it to mum. Samantha Moffett was extremely helpful and knowledgeable in doing so my mum purchased a bed , mattress and new sofa bed. Samantha took her time with my mum and was so helpful and pleasant. Will continue to be an ongoing customer!

Reply from EZ Living Interiors - Holywood
Excellent staff at Holywood Exchange. Very knowledgeable and helpful

Reply from EZ Living Interiors - Holywood
Just went in looking for something to go with units we got from u , found a tv unit that fitted with what we wanted great staff and easy to order and quick delivery time

Reply from EZ Living Interiors - Holywood
Excellent customer service from Samantha Moffett today in your Holywood store, who went above and beyond to help us match 2 reclining chairs with a sofa that we had purchased. She let us take a swatch of the leather out by putting down a £20 deposit to make sure the chairs matched the sofa colour wise. What a great way to make sure you are making the right choice. We brought the swatch back same day and bought the 2 reclining chairs and our £20 was returned.
Samantha then pointed out all the features of the chair and how to adjust the head rest, she was very knowledgeable. Very rare you get such good customer service, so thank you Samantha for making our experience so wonderful.

Reply from EZ Living Interiors - Holywood
Very friendly, knowledgeable and efficient service. I’m sorry I don’t have the name. He was great and organised delivery which came earlier than we thought. Very good experience

Reply from EZ Living Interiors - Holywood
Once again we were given expert advice at the store by Phil. It is always a pleasure dealing with the store and Phil. Keep up the good work. Thank you.

Reply from EZ Living Interiors - Holywood
My experience was very good . And did not feel pressured to buy anything.

Reply from EZ Living Interiors - Holywood
Called EZ Living re a query with a mattress purchase. Was put through to Jonny Harrison in Belfast shop. He talked me through various possible mattresses that I might purchase recommending mattresses but not being pushy. He informed me of various offers on certain mattresses that might be of interest to me. Great customer service.

Reply from EZ Living Interiors - Holywood
I knew what I wanted before I entered the store. I tried the recliner for comfort and it was just right. The transaction was smooth and easy. Delivery was asked for as soon as possible. A week later I’m enjoying my purchase.

Reply from EZ Living Interiors - Holywood

Reply from EZ Living Interiors - Holywood

Reply from EZ Living Interiors - Holywood

Reply from EZ Living Interiors - Holywood

Reply from EZ Living Interiors - Holywood
Bought a suite several weeks ago it was delivered promptly, the staff were very heplful an d knowlegable overall very good experience will not hesitate recommending this store

Reply from EZ Living Interiors - Holywood
Had a great experience today with Richard Chambers (Holywood store) he was very helpful and pleasant. I got great customer service when ordering an item and received thorough service information on delivery times.

Reply from EZ Living Interiors - Holywood
Samantha Moffett, Sales Executive -She was a fantastic person without her fantastic help we would not have found what we were looking for.
She was a great help to my wife. Our experience with Samantha will encourage us to return to EZ Living every time

Reply from EZ Living Interiors - Holywood
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.