EZ Living Interiors - Holywood Reviews 

1,506
TrustScore 5 out of 5

4.9

Holywood Exchange, 304 Airport Road West, BT3 9EJ Belfast, Northern Ireland, GB


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Rated 5 out of 5 stars

We recently visited the Holywood Exchange store in Belfast and were assisted by Phil Brannigan who was very helpful and friendly. We we were given plenty of time and space without the salesperson bein... See more

Company replied

Rated 5 out of 5 stars

Overall experience was excellent. Very helpful staff in store. Had a great variety of beds/mattress to choose from. Only thing that was disappointing was that I have to wait for the bed frame I c... See more

Company replied

Rated 5 out of 5 stars

The store had a great range of furniture and we found exactly what we wanted. The quality and price were excellent and communication and delivery first class. Above all the staff were knowledgeable an... See more

Company replied

Rated 5 out of 5 stars

We were in store looking for a chair in the Holywood exchange branch. Phil Brannigan approached us and was extremely helpful and patient while I chose between 2 chairs. He moved one of them so I could... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Furniture Accessories
  4. Mattress Store
  5. Sofa Store

About EZ Living Interiors - Holywood

Written by the company

Discover your new home at EZ Living Interiors

Shop All Departments

Shop Sofas

Shop Dining Room

Shop Living Room

Shop Accessories

A family run, local business, EZ Living Interiors has been operating for over 37 years. We are proud to call ourselves front runners in the Irish furniture market offering 5 star customer service, superb furniture choice, excellent value for money and bespoke designed showrooms across Ireland and Northern Ireland.


Contact info

  • Holywood Exchange, 304 Airport Road West, BT3 9EJ, Belfast, Northern Ireland, United Kingdom

  • 02890424299

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(1,506)

2,676 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very friendly and helpful staff instore…

Very friendly and helpful staff instore and the delivery team were very prompt and also very friendly and helpful.

June 30, 2026
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Avril,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

I was browsing in the store for a storage bench

I was browsing in the store for a few minutes when Samantha Moffett approached and offered help. She quickly directed me to the item I was looking for. It was especially good to see it in the colour I chose. As it is not my local store, she was able to sort collection at a different store. She gave me information on timescales, etc. As well as being knowledgeable about the products, she was friendly and helpful. The whole process took no time at all. Very efficient!

July 25, 2026
Unprompted review
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Mojo,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Excellent customer service service and…

Excellent customer service service and support from Samantha at Holywood Exchange branch. We didn’t feel rushed or pressured to buy.

July 2, 2026
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Lyn,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

I called in today with my mum as I’ve…

I called in today with my mum as I’ve previously brought from this store and I recommend it to mum. Samantha Moffett was extremely helpful and knowledgeable in doing so my mum purchased a bed , mattress and new sofa bed. Samantha took her time with my mum and was so helpful and pleasant. Will continue to be an ongoing customer!

July 21, 2026
Unprompted review
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Kelly,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Excellent staff at Holywood Exchange

Excellent staff at Holywood Exchange. Very knowledgeable and helpful

June 25, 2026
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Denise,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Tv unit

Just went in looking for something to go with units we got from u , found a tv unit that fitted with what we wanted great staff and easy to order and quick delivery time

June 28, 2026
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Peter,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service from Samantha Moffett today in your Holywood store, who went above and beyond to help us match 2 reclining chairs with a sofa that we had purchased. She let us take a swatch of the leather out by putting down a £20 deposit to make sure the chairs matched the sofa colour wise. What a great way to make sure you are making the right choice. We brought the swatch back same day and bought the 2 reclining chairs and our £20 was returned.
Samantha then pointed out all the features of the chair and how to adjust the head rest, she was very knowledgeable. Very rare you get such good customer service, so thank you Samantha for making our experience so wonderful.

July 17, 2026
Unprompted review
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Alice,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi JD,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Excellent Servuce

Very friendly, knowledgeable and efficient service. I’m sorry I don’t have the name. He was great and organised delivery which came earlier than we thought. Very good experience

June 21, 2026
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Dear Customer,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Great service

Once again we were given expert advice at the store by Phil. It is always a pleasure dealing with the store and Phil. Keep up the good work. Thank you.

June 22, 2026
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Carl,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

My experience was very good

My experience was very good . And did not feel pressured to buy anything.

June 18, 2026
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Carol,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Called EZ Living re a query with a…

Called EZ Living re a query with a mattress purchase. Was put through to Jonny Harrison in Belfast shop. He talked me through various possible mattresses that I might purchase recommending mattresses but not being pushy. He informed me of various offers on certain mattresses that might be of interest to me. Great customer service.

July 8, 2026
Unprompted review
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Susan,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Great service…

I knew what I wanted before I entered the store. I tried the recliner for comfort and it was just right. The transaction was smooth and easy. Delivery was asked for as soon as possible. A week later I’m enjoying my purchase.

June 18, 2026
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Helen,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Great service and quality products.

Great service and quality products.
Thank you.

June 14, 2026
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Dear Customer,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Friendly, professional

Very helpful and friendly 😊

June 13, 2026
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Einaras,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Dylan the sales guy was very helpful

Dylan the sales guy was very helpful

June 12, 2026
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi James,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Friendly and helpful staff

Friendly and helpful staff, arrived on the time line given.

June 6, 2026
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Matthew,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Bought a suite several weeks ago it was…

Bought a suite several weeks ago it was delivered promptly, the staff were very heplful an d knowlegable overall very good experience will not hesitate recommending this store

June 7, 2026
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Jean,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Had a great experience today

Had a great experience today with Richard Chambers (Holywood store) he was very helpful and pleasant. I got great customer service when ordering an item and received thorough service information on delivery times.

June 27, 2026
Unprompted review
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Samantha,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Samantha Moffett

Samantha Moffett, Sales Executive -She was a fantastic person without her fantastic help we would not have found what we were looking for.
She was a great help to my wife. Our experience with Samantha will encourage us to return to EZ Living every time

June 25, 2026
Unprompted review
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Roger,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

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