EZ Living Interiors - Holywood Reviews 

1,506
TrustScore 5 out of 5

4.9

Holywood Exchange, 304 Airport Road West, BT3 9EJ Belfast, Northern Ireland, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We recently visited the Holywood Exchange store in Belfast and were assisted by Phil Brannigan who was very helpful and friendly. We we were given plenty of time and space without the salesperson bein... See more

Company replied

Rated 5 out of 5 stars

Overall experience was excellent. Very helpful staff in store. Had a great variety of beds/mattress to choose from. Only thing that was disappointing was that I have to wait for the bed frame I c... See more

Company replied

Rated 5 out of 5 stars

The store had a great range of furniture and we found exactly what we wanted. The quality and price were excellent and communication and delivery first class. Above all the staff were knowledgeable an... See more

Company replied

Rated 5 out of 5 stars

We were in store looking for a chair in the Holywood exchange branch. Phil Brannigan approached us and was extremely helpful and patient while I chose between 2 chairs. He moved one of them so I could... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Furniture Accessories
  4. Mattress Store
  5. Sofa Store

About EZ Living Interiors - Holywood

Written by the company

Discover your new home at EZ Living Interiors

Shop All Departments

Shop Sofas

Shop Dining Room

Shop Living Room

Shop Accessories

A family run, local business, EZ Living Interiors has been operating for over 37 years. We are proud to call ourselves front runners in the Irish furniture market offering 5 star customer service, superb furniture choice, excellent value for money and bespoke designed showrooms across Ireland and Northern Ireland.


Contact info

  • Holywood Exchange, 304 Airport Road West, BT3 9EJ, Belfast, Northern Ireland, United Kingdom

  • 02890424299

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,506)

2,676 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Knowledge of the sales rep Samantha…

Knowledge of the sales rep Samantha Moffett. Also very friendly and more then helpful.

August 5, 2026
Unprompted review
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Joanna,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Excellent from finding me what I needed…

Excellent from finding me what I needed to deliver fantastic customer services

July 17, 2026
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi James,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

The service was great

The service was great, and Jenni was very helpful. Great knowledge of stock and gave fantastic advice.

July 21, 2026
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Philip,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Helpful staff and good pricing

Sales team member Richard was very patient but also knowledgeable when buying my mattress

He explained the difference types and all the prices well.

Delivery was on week advised and I received an email to then go onto a link to get updates.
The delivery men were pleasant when delivering goods

July 18, 2026
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Joanne,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Great Experience in Store

Called into the Holywood Store last week to look for a sofa and chair for our Conservatory and some bedroom furniture. We were looked after by Senior sales executive, Donna Thompson. We had a great experience in store from start to finish. Donna listened carefully to our requirements before showing us some sofas, giving us some great advice and ideas. After choosing a sofa and matching chair, we then asked about beds. Again Donna listened to our specific requirements before explaining carefully the various options. At no time did we feel any pressure into buying or rushed into making a decision. We also decided on buying some bedside units and drawers. Donna then explained carefully the finance options and the whole process was made very simple and straightforward from start to finish. Thank you Donna, we are looking forward to taking delivery of our new sofa and bedroom furniture in the coming weeks.

August 6, 2026
Unprompted review
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Dear Customer,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Jenni was extremely nice

Jenni was extremely nice, approachable and helpful, she explained everything well and we left very satisfied.

August 6, 2026
Unprompted review
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Shawn,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Helpful and happy staff..

August 6, 2026
Unprompted review
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Patricia,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Good customer service by someone who…

Good customer service by someone who knows about the product we were looking at.

July 7, 2026
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Lee,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Great price

Great price, last in showroom and we were willing to take chairs immediately

July 17, 2026
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Dear Jennifer,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Staff very good Jenni was very attentive

Staff, very friendly and welcoming no pressure selling which was good , helpful when we were ready to ask questions and gave to advice
Jenni served us in Holywood Exchange store ,who was very helpful and made sure she had correct information as to what we wanted before purchase, moved all round the store to sort matching cushions .Now just waiting on delivery which is 2-3 weeks instead of 14-16 from other stores for my new sofa. Thankyou

August 1, 2026
Unprompted review
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Rosemary,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Excellent customer service

Thank you to Mr Phil Brannigan (Holywood Exchange) for his excellent customer service in store yesterday. Looking forward to receiving our lovely table & chairs.

August 3, 2026
Unprompted review
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Michael,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Five Star service

We called into this store on the way to Harvey Normans. So glad we did. We explained to Samantha Moffett. What we were looking for. Unfortunately they didn’t have the mattress in stock. We explained we needed it ASAP. Samantha rang the Boucher Rd store, without any luck, then the warehouse itself. She managed to have one delivered the following week. Absolutely fantastic service. Will definitely be back

July 27, 2026
Unprompted review
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Kevin,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Happy and impressed

We were impressed with the shop and it had re-unique pieces of furniture but just found that an average shop. Of course we ummed and arr’d around what we want to do, but Phil Brannigan supported us and was incredibly patient. We would highly recommend on the variety of pieces, good deals and sensible post purchase care options.

August 4, 2026
Unprompted review
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Paul,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Bright cheerful helpful assistant

Bright cheerful helpful assistant. Good information, well organised, sale sorted without hassle. Thank you

July 11, 2026
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Elizabeth,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

A huge thank you to Samantha Moffett

A huge thank you to Samantha Moffett for her warmth, professionalism, and outstanding customer service.

We were looking to purchase a new set of sofas, and Samantha was incredibly helpful throughout the entire process. We also had our little one with us, so it isn’t always easy to take the time to make a decision while keeping a child entertained. Samantha was patient, understanding, and made the whole experience as stress-free as possible.

She guided us through the buying process with genuine care and ensured everything went smoothly from start to finish.

Thank you, Samantha! We truly appreciate all your help and look forward to returning to the store in the future.

Mike

July 30, 2026
Unprompted review
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Mike,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

My fiancée and I visited EZ Living…

My fiancée and I visited EZ Living interiors recently and we thoroughly enjoyed our customer service experience! We were served and looked after well by Samantha, who even went the extra mile and made us coffee and brought it over to us. We didn’t feel rushed or pushed into buying anything. We purchased a 3 seater and a 2 seater sofa. The sofas are just lovely! Great price, great service and great staff.

July 25, 2026
Unprompted review
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Cameron,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

My experience with EZ living interiors…

My experience with EZ living interiors was fantastic. Shaun was very helpful and organised delivery for me when I was off work. Absolutely delighted with my garden furniture

July 5, 2026
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Mandy,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Bought a new sofa

Bought a new sofa. Staff were so helpful. They ensured we got the sofa size that fitted our room, spent time talking through different options and also have the lovely touch of ordering us hot drinks while we talked through everything. Never felt we were been pushed into a sale, Samantha Moffett from Hollywood EZ LIVING always just wanted what would work best us. Fantastic service and product.

July 27, 2026
Unprompted review
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Lorna,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

WORTH A VISIT

Samantha was very friendly and helpful. great choice

July 28, 2026
Unprompted review
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Karen,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Great service at EZ living Holywood

We recently bought a dining table and chairs from Rich Chambers at EZ living in Hollywood. He couldn't have done more to help us, including a lovely latte!! 10 out of 10 for service, thanks for your help

July 18, 2026
Unprompted review
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Craig,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look