We recently visited the Holywood Exchange store in Belfast and were assisted by Phil Brannigan who was very helpful and friendly. We we were given plenty of time and space without the salesperson bein... See more
Company replied
Holywood Exchange, 304 Airport Road West, BT3 9EJ Belfast, Northern Ireland, GB
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We recently visited the Holywood Exchange store in Belfast and were assisted by Phil Brannigan who was very helpful and friendly. We we were given plenty of time and space without the salesperson bein... See more
Company replied
Overall experience was excellent. Very helpful staff in store. Had a great variety of beds/mattress to choose from. Only thing that was disappointing was that I have to wait for the bed frame I c... See more
Company replied
The store had a great range of furniture and we found exactly what we wanted. The quality and price were excellent and communication and delivery first class. Above all the staff were knowledgeable an... See more
Company replied
We were in store looking for a chair in the Holywood exchange branch. Phil Brannigan approached us and was extremely helpful and patient while I chose between 2 chairs. He moved one of them so I could... See more
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Written by the company
Discover your new home at EZ Living Interiors
A family run, local business, EZ Living Interiors has been operating for over 37 years. We are proud to call ourselves front runners in the Irish furniture market offering 5 star customer service, superb furniture choice, excellent value for money and bespoke designed showrooms across Ireland and Northern Ireland.
Holywood Exchange, 304 Airport Road West, BT3 9EJ, Belfast, Northern Ireland, United Kingdom
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Knowledge of the sales rep Samantha Moffett. Also very friendly and more then helpful.

Reply from EZ Living Interiors - Holywood
Excellent from finding me what I needed to deliver fantastic customer services

Reply from EZ Living Interiors - Holywood
The service was great, and Jenni was very helpful. Great knowledge of stock and gave fantastic advice.

Reply from EZ Living Interiors - Holywood
Sales team member Richard was very patient but also knowledgeable when buying my mattress
He explained the difference types and all the prices well.
Delivery was on week advised and I received an email to then go onto a link to get updates.
The delivery men were pleasant when delivering goods

Reply from EZ Living Interiors - Holywood
Called into the Holywood Store last week to look for a sofa and chair for our Conservatory and some bedroom furniture. We were looked after by Senior sales executive, Donna Thompson. We had a great experience in store from start to finish. Donna listened carefully to our requirements before showing us some sofas, giving us some great advice and ideas. After choosing a sofa and matching chair, we then asked about beds. Again Donna listened to our specific requirements before explaining carefully the various options. At no time did we feel any pressure into buying or rushed into making a decision. We also decided on buying some bedside units and drawers. Donna then explained carefully the finance options and the whole process was made very simple and straightforward from start to finish. Thank you Donna, we are looking forward to taking delivery of our new sofa and bedroom furniture in the coming weeks.

Reply from EZ Living Interiors - Holywood
Jenni was extremely nice, approachable and helpful, she explained everything well and we left very satisfied.

Reply from EZ Living Interiors - Holywood
Good customer service by someone who knows about the product we were looking at.

Reply from EZ Living Interiors - Holywood
Great price, last in showroom and we were willing to take chairs immediately

Reply from EZ Living Interiors - Holywood
Staff, very friendly and welcoming no pressure selling which was good , helpful when we were ready to ask questions and gave to advice
Jenni served us in Holywood Exchange store ,who was very helpful and made sure she had correct information as to what we wanted before purchase, moved all round the store to sort matching cushions .Now just waiting on delivery which is 2-3 weeks instead of 14-16 from other stores for my new sofa. Thankyou

Reply from EZ Living Interiors - Holywood
Thank you to Mr Phil Brannigan (Holywood Exchange) for his excellent customer service in store yesterday. Looking forward to receiving our lovely table & chairs.

Reply from EZ Living Interiors - Holywood
We called into this store on the way to Harvey Normans. So glad we did. We explained to Samantha Moffett. What we were looking for. Unfortunately they didn’t have the mattress in stock. We explained we needed it ASAP. Samantha rang the Boucher Rd store, without any luck, then the warehouse itself. She managed to have one delivered the following week. Absolutely fantastic service. Will definitely be back

Reply from EZ Living Interiors - Holywood
We were impressed with the shop and it had re-unique pieces of furniture but just found that an average shop. Of course we ummed and arr’d around what we want to do, but Phil Brannigan supported us and was incredibly patient. We would highly recommend on the variety of pieces, good deals and sensible post purchase care options.

Reply from EZ Living Interiors - Holywood
Bright cheerful helpful assistant. Good information, well organised, sale sorted without hassle. Thank you

Reply from EZ Living Interiors - Holywood
A huge thank you to Samantha Moffett for her warmth, professionalism, and outstanding customer service.
We were looking to purchase a new set of sofas, and Samantha was incredibly helpful throughout the entire process. We also had our little one with us, so it isn’t always easy to take the time to make a decision while keeping a child entertained. Samantha was patient, understanding, and made the whole experience as stress-free as possible.
She guided us through the buying process with genuine care and ensured everything went smoothly from start to finish.
Thank you, Samantha! We truly appreciate all your help and look forward to returning to the store in the future.
Mike

Reply from EZ Living Interiors - Holywood
My fiancée and I visited EZ Living interiors recently and we thoroughly enjoyed our customer service experience! We were served and looked after well by Samantha, who even went the extra mile and made us coffee and brought it over to us. We didn’t feel rushed or pushed into buying anything. We purchased a 3 seater and a 2 seater sofa. The sofas are just lovely! Great price, great service and great staff.

Reply from EZ Living Interiors - Holywood
My experience with EZ living interiors was fantastic. Shaun was very helpful and organised delivery for me when I was off work. Absolutely delighted with my garden furniture

Reply from EZ Living Interiors - Holywood
Bought a new sofa. Staff were so helpful. They ensured we got the sofa size that fitted our room, spent time talking through different options and also have the lovely touch of ordering us hot drinks while we talked through everything. Never felt we were been pushed into a sale, Samantha Moffett from Hollywood EZ LIVING always just wanted what would work best us. Fantastic service and product.

Reply from EZ Living Interiors - Holywood

Reply from EZ Living Interiors - Holywood
We recently bought a dining table and chairs from Rich Chambers at EZ living in Hollywood. He couldn't have done more to help us, including a lovely latte!! 10 out of 10 for service, thanks for your help

Reply from EZ Living Interiors - Holywood
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