Overall experience was excellent. Very helpful staff in store. Had a great variety of beds/mattress to choose from. Only thing that was disappointing was that I have to wait for the bed frame I c... See more
Company replied
Holywood Exchange, 304 Airport Road West, BT3 9EJ Belfast, Northern Ireland, GB
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Overall experience was excellent. Very helpful staff in store. Had a great variety of beds/mattress to choose from. Only thing that was disappointing was that I have to wait for the bed frame I c... See more
Company replied
The store had a great range of furniture and we found exactly what we wanted. The quality and price were excellent and communication and delivery first class. Above all the staff were knowledgeable an... See more
We were in store looking for a chair in the Holywood exchange branch. Phil Brannigan approached us and was extremely helpful and patient while I chose between 2 chairs. He moved one of them so I could... See more
Company replied
We called to the store today looking a new bed and bedroom furniture we were left alone to look around which was great then Rich Chambers approach us offering his assistance which was so helpful ans... See more
Company replied
Written by the company
Discover your new home at EZ Living Interiors
A family run, local business, EZ Living Interiors has been operating for over 37 years. We are proud to call ourselves front runners in the Irish furniture market offering 5 star customer service, superb furniture choice, excellent value for money and bespoke designed showrooms across Ireland and Northern Ireland.
Holywood Exchange, 304 Airport Road West, BT3 9EJ, Belfast, Northern Ireland, United Kingdom
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Great experience and items purchased. Professional and helpful staff.

Reply from EZ Living Interiors - Holywood
Unfortunately I cannot give a good review on EZ living interiors as my products havent arrived yet , dining table and a sideboard. Dining table was ready for delivery a few weeks later after putting an order but the sideboard isn't ready for up to 3 month. I do not understand why they put a display of a furniture in store if it is not in stock or not available within a few weeks. I cant comment on delivery service either as i was told both items will be delivered together unless I pay for each product delivery service separate. I hope customer service improves. However staff in store were all friendly and quick to help with all product information needed.

Reply from EZ Living Interiors - Holywood
Wonderful service from Julie today,

Reply from EZ Living Interiors - Holywood
Rich Chambers was very friendly and helpful when we went in to buy some garden furniture today.

Reply from EZ Living Interiors - Holywood
Beautiful home furnishings and friendly helpful staff. Thank you Rich Chambers at Holywood store for your help and patience. Looking forward to relaxing in my new sofa😊

Reply from EZ Living Interiors - Holywood
Kirk was great and fixed the issue with our sofa quickly. Delighted with the end result. Very helpful, thank you.

Reply from EZ Living Interiors - Holywood
Very helpful and explained the benefits of insurance

Reply from EZ Living Interiors - Holywood
Found all the staff to be helpful. Great layout of the store with plenty of lovely products on offer.
Dylan from the Holywood store helped me make my purchase of a new sofa. He explained the different options and was able to answer all my questions. A smooth and easy purchase.
Thanks very much.

Reply from EZ Living Interiors - Holywood
Highly recommend this store, the furniture is stunning and the staff are so friendly and helpful, Donna Thompson couldn’t have done enough for us, right through from helping us pick the right suite of furniture to delivery updates.
Will definitely buy from here again.

Reply from EZ Living Interiors - Holywood
Everything went smoothly,items arrived on schedule,staff member very helpful and friendly.

Reply from EZ Living Interiors - Holywood
Phil in Holywood store couldn’t be any more helpful, a real credit to the company and his peoples skills where top notch, couldn’t have been anymore helpful

Reply from EZ Living Interiors - Holywood
We recently bought a new sofa from EZ Living. The sales Executive, Samantha Moffett, was lovely to deal with, very patient and helpful. She made us aware of any discounts available and made the whole buying experience enjoyable. Would definitely go back.

Reply from EZ Living Interiors - Holywood
Great prompt helpful service from Rich Chambers. Good prices too

Reply from EZ Living Interiors - Holywood
I went shopping today with my father for a new sofa and chairs. The selection in EZ Living is excellent and the staff were very helpful.
We were looked after by Dylan Rhodes and he was friendly, professional and explained everything in great detail.

Reply from EZ Living Interiors - Holywood
Julie Armstrongfrom Holywood exchange was very helpful an nothing was to much trouble for her a excellent sales person with a lovely personality

Reply from EZ Living Interiors - Holywood
My wife and I called into the EZ Living store in Holywood and were helped by Samantha Moffett. She was extremely helpful, friendly and knowledgeable, but without any pressure at all. Her relaxed, casual approach made the whole experience very easy and pressure free.
We ended up purchasing a mattress, and She arranged the delivery for us. Everything went exactly as planned.
We’re delighted with the mattress — it’s great — and very happy with the overall experience from start to finish.
A big thank you to Samantha for making the whole process so straightforward. We would definitely recommend her and EZ Living to anyone looking for a new mattress.

Reply from EZ Living Interiors - Holywood
Spoke with Julie who was very helpful and her communication was excellent 5 star service

Reply from EZ Living Interiors - Holywood
My husband and I came in looking for a new bed frame and mattress. We were really impressed with Phil Brannigan who was so helpful, knowledgeable and really helped us feel confident in our purchase. He took his time to make sure we got what we needed, at no point did we feel rushed or pressured into a decision.

Reply from EZ Living Interiors - Holywood
Knowledge of the sales rep Samantha Moffett. Also very friendly and more then helpful.

Reply from EZ Living Interiors - Holywood
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