EZ Living Interiors - Holywood Reviews 

1,505
TrustScore 5 out of 5

4.9

Holywood Exchange, 304 Airport Road West, BT3 9EJ Belfast, Northern Ireland, GB


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Rated 5 out of 5 stars

Overall experience was excellent. Very helpful staff in store. Had a great variety of beds/mattress to choose from. Only thing that was disappointing was that I have to wait for the bed frame I c... See more

Company replied

Rated 5 out of 5 stars

The store had a great range of furniture and we found exactly what we wanted. The quality and price were excellent and communication and delivery first class. Above all the staff were knowledgeable an... See more

Rated 5 out of 5 stars

We were in store looking for a chair in the Holywood exchange branch. Phil Brannigan approached us and was extremely helpful and patient while I chose between 2 chairs. He moved one of them so I could... See more

Company replied

Rated 5 out of 5 stars

We called to the store today looking a new bed and bedroom furniture we were left alone to look around which was great then Rich Chambers approach us offering his assistance which was so helpful ans... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Furniture Accessories
  4. Mattress Store
  5. Sofa Store

About EZ Living Interiors - Holywood

Written by the company

Discover your new home at EZ Living Interiors

Shop All Departments

Shop Sofas

Shop Dining Room

Shop Living Room

Shop Accessories

A family run, local business, EZ Living Interiors has been operating for over 37 years. We are proud to call ourselves front runners in the Irish furniture market offering 5 star customer service, superb furniture choice, excellent value for money and bespoke designed showrooms across Ireland and Northern Ireland.


Contact info

  • Holywood Exchange, 304 Airport Road West, BT3 9EJ, Belfast, Northern Ireland, United Kingdom

  • 02890424299

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(1,505)

2,664 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience and items purchased

Great experience and items purchased. Professional and helpful staff.

July 31, 2026
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Danielle,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 2 out of 5 stars

Unfortunately I cannot give a good…

Unfortunately I cannot give a good review on EZ living interiors as my products havent arrived yet , dining table and a sideboard. Dining table was ready for delivery a few weeks later after putting an order but the sideboard isn't ready for up to 3 month. I do not understand why they put a display of a furniture in store if it is not in stock or not available within a few weeks. I cant comment on delivery service either as i was told both items will be delivered together unless I pay for each product delivery service separate. I hope customer service improves. However staff in store were all friendly and quick to help with all product information needed.

July 31, 2026
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Dear Customer,

Thank you for reaching out.

We’re sorry to hear that you’ve been disappointed with the waiting time for your order. Stock availability and delays can sometimes unfortunately be outside of our control, and we appreciate that this can be frustrating when you are looking forward to receiving your order.

We’re pleased to hear that our store team were friendly, helpful and able to provide you with the information you needed.

Thank you for taking the time to share your feedback, and should you require any assistance, please do not hesitate to reach out to our Customer Care team directly.

Kind regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Wonderful service from Julie today,

Wonderful service from Julie today,

August 22, 2026
Unprompted review
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Dear Customer,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Rich Chambers was very friendly and…

Rich Chambers was very friendly and helpful when we went in to buy some garden furniture today.

August 22, 2026
Unprompted review
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Tom,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Beautiful home furnishings and friendly…

Beautiful home furnishings and friendly helpful staff. Thank you Rich Chambers at Holywood store for your help and patience. Looking forward to relaxing in my new sofa😊

August 15, 2026
Unprompted review
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Gillian,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Kirk was great and fixed the issue with…

Kirk was great and fixed the issue with our sofa quickly. Delighted with the end result. Very helpful, thank you.

August 20, 2026
Unprompted review
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Dear Customer,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Very helpful and explained the benefits…

Very helpful and explained the benefits of insurance

July 26, 2026
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Mandy,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Great experience

Found all the staff to be helpful. Great layout of the store with plenty of lovely products on offer.
Dylan from the Holywood store helped me make my purchase of a new sofa. He explained the different options and was able to answer all my questions. A smooth and easy purchase.
Thanks very much.

August 19, 2026
Unprompted review
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Anna,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Highly recommend this store

Highly recommend this store, the furniture is stunning and the staff are so friendly and helpful, Donna Thompson couldn’t have done enough for us, right through from helping us pick the right suite of furniture to delivery updates.
Will definitely buy from here again.

July 5, 2026
Unprompted review
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Fiona,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Everything went smoothly,items arrived…

Everything went smoothly,items arrived on schedule,staff member very helpful and friendly.

July 25, 2026
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Dear Customer,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Phil in Holywood store couldn’t be any…

Phil in Holywood store couldn’t be any more helpful, a real credit to the company and his peoples skills where top notch, couldn’t have been anymore helpful

August 17, 2026
Unprompted review
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Stevie,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Excellent service

July 22, 2026
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Sue,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

We recently bought a new sofa from EZ…

We recently bought a new sofa from EZ Living. The sales Executive, Samantha Moffett, was lovely to deal with, very patient and helpful. She made us aware of any discounts available and made the whole buying experience enjoyable. Would definitely go back.

August 9, 2026
Unprompted review
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Dear Customer,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Great prompt helpful service from Rich…

Great prompt helpful service from Rich Chambers. Good prices too

August 14, 2026
Unprompted review
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Karen,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Great choices and super service

I went shopping today with my father for a new sofa and chairs. The selection in EZ Living is excellent and the staff were very helpful.

We were looked after by Dylan Rhodes and he was friendly, professional and explained everything in great detail.

August 14, 2026
Unprompted review
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Sheena,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Julie Armstrongfrom Holywood exchange…

Julie Armstrongfrom Holywood exchange was very helpful an nothing was to much trouble for her a excellent sales person with a lovely personality

July 24, 2026
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Dear Customer,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Hassel free Mattress Purchase

My wife and I called into the EZ Living store in Holywood and were helped by Samantha Moffett. She was extremely helpful, friendly and knowledgeable, but without any pressure at all. Her relaxed, casual approach made the whole experience very easy and pressure free.

We ended up purchasing a mattress, and She arranged the delivery for us. Everything went exactly as planned.

We’re delighted with the mattress — it’s great — and very happy with the overall experience from start to finish.

A big thank you to Samantha for making the whole process so straightforward. We would definitely recommend her and EZ Living to anyone looking for a new mattress.

July 3, 2026
Unprompted review
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Jason,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Spoke with Julie who was very helpful…

Spoke with Julie who was very helpful and her communication was excellent 5 star service

August 10, 2026
Unprompted review
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Louise,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Fantastic experience and found what we were looking for

My husband and I came in looking for a new bed frame and mattress. We were really impressed with Phil Brannigan who was so helpful, knowledgeable and really helped us feel confident in our purchase. He took his time to make sure we got what we needed, at no point did we feel rushed or pressured into a decision.

August 9, 2026
Unprompted review
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Tina,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Knowledge of the sales rep Samantha…

Knowledge of the sales rep Samantha Moffett. Also very friendly and more then helpful.

August 5, 2026
Unprompted review
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Joanna,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

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