This is the third time we have ordered from EZ Living Belfast. We always get excellent service from this company. Samantha who helped us with our order was fabulous nothing was too much trouble,... See more
Location
Switch locationHolywood Exchange, 304 Airport Road West, BT3 9EJ Belfast, Northern Ireland, GB
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Samantha was very helpful in helping us choose or luxury sofa. The store had an excellent range of sofa’s on display. Would be my first store to call on when looking for future items. Well done EZ liv... See more
Company replied
Overall experience was excellent. Very helpful staff in store. Had a great variety of beds/mattress to choose from. Only thing that was disappointing was that I have to wait for the bed frame I c... See more
Company replied
We recently visited the Holywood Exchange store in Belfast and were assisted by Phil Brannigan who was very helpful and friendly. We we were given plenty of time and space without the salesperson bein... See more
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Company details
About EZ Living Interiors - Holywood
Written by the company
Discover your new home at EZ Living Interiors
A family run, local business, EZ Living Interiors has been operating for over 37 years. We are proud to call ourselves front runners in the Irish furniture market offering 5 star customer service, superb furniture choice, excellent value for money and bespoke designed showrooms across Ireland and Northern Ireland.
Contact info
Holywood Exchange, 304 Airport Road West, BT3 9EJ, Belfast, Northern Ireland, United Kingdom
- 02890424299
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Fab customer service at EZ Living
I recently purchased a corner sofa from EZLiving, at Holywood Exchange. Phil Brannigan, the salesperson was knowledgeable, patient, and really listened to what I needed without being pushy. He made the whole process easy and stress-free. Highly recommend!

Reply from EZ Living Interiors - Holywood
Useful advice
Useful advice. Good staff knowledge.
Our advisor was Sean and he spent time taking us through all of the options available and helping us make the correct choices.

Reply from EZ Living Interiors - Holywood
We just bought a corner suite from EZ…
We just bought a corner suite from EZ Living Holywood Exchange and were attended to by Phil Brannigan. As we have bought from Ez Living before we were glad that Phil was still there as he helped us so much in our previous purchase a few years back. Phil Brannigan is helpful, knowledgeable easy to chat to and helped so much with our purchase. Would definitely purchase again.

Reply from EZ Living Interiors - Holywood
Great quality in service and goods
Brilliant experience at the holywood store. Their furniture quality is excellent.
The staff are always welcoming and knowledgeable.
Shaun Goldthorpe was welcoming and extremely helpful.

Reply from EZ Living Interiors - Holywood
Amazing products
Amazing products . The show room is amazing. All staff are very knowledgeable and professional .

Reply from EZ Living Interiors - Holywood
Sales person give us good advice on buying our mattress...
We bought a mattress in February and it was delivered last week, by our request . Not much can be said for the delivery people as they hit almost everything on the way up the stairs, and even managed to break a toilet roll holder off the wall in the bathroom, at the top of the stairs. Also our delivery time for last Friday, was changed at least a half a dozen times. In the end, They phoned to say they'd be with us in half an hour, which turned out to be an Hour and a Half. Very unprofessional!
Shopping for our mattress, was a far better experience. Julie Armstrong showed us the different types of mattresses and had good knowledge about their fillings, materials etc. We decided on a medium firm king coil mattress and it's great. It has turned out to be a really good choice for us.
I am giving this review 5 stars, based on our shopping experience and not the delivery.

Reply from EZ Living Interiors - Holywood
Phil Brannigan at the Holywood store…
Phil Brannigan at the Holywood store was very attentive and helpful with the purchase of our furniture. He was in no way pushy but very polite and gave good advice. All the store staff that we met were fab but Phil is now our go to smiley salesman!

Reply from EZ Living Interiors - Holywood
Customer service was good
Customer service was good, delivery was late, then postponed which prevented 5 star rating

Reply from EZ Living Interiors - Holywood
First time trying this store
Great quality items of high standard, very helpful staff. Delivery arrived exactly on day and time agreed.

Reply from EZ Living Interiors - Holywood
Got served by Rich Holywood who was a…
Got served by Rich Holywood who was a fantastic help in helping us pick a single seat sofa for our house. Would highly recommend the professional advice.

Reply from EZ Living Interiors - Holywood
We spoke to Samantha Moffett in person…
We spoke to Samantha Moffett in person and on the phone several times while researching for our new sofa. She couldn’t have been more helpful and professional. Highly recommend the Holywood store.

Reply from EZ Living Interiors - Holywood
Customer service
Purchased a bed instore - Jenni was very helpful explaining different options and pricing. Patient when we were deliberating which option to go for. Thankyou, great experience 🙂

Reply from EZ Living Interiors - Holywood
Very helpful staff.
The lady (sorry can't remember her name) was very helpful and patient. Explained the products and helped me find the right bed and mattress for me.

Reply from EZ Living Interiors - Holywood
Excellent Service
Excellent Service
The store in Holywood is a lovely welcoming shop with friendly efficient staff. Jenni Wylie was extremely helpful when my husband and I were browsing, making suggestions and offering alternatives. She was also very patient when we returned the following day, still deliberating, before making our final decision.

Reply from EZ Living Interiors - Holywood
Really good experience in the shop with…
Really good experience in the shop with the sales team. Finance was smooth and delivery was on time.
Very happy with quality of the items so far.

Reply from EZ Living Interiors - Holywood
We had to contact EZLiving as wardrobe…
We had to contact EZLiving as wardrobe and bedside cabinets had a few issues to correct. Kirk arrived on date specified and sorted out what was required . Happy with outcome.

Reply from EZ Living Interiors - Holywood
great service
great service, I got what I wanted. Samantha Moffett was super helpful, in fact I’ll be back later this week to get a couple of sofas off her

Reply from EZ Living Interiors - Holywood
Rich the sales colleague made…
Rich the sales colleague made everything clear and easy to understand different choices for colours and materials

Reply from EZ Living Interiors - Holywood
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