Ezy-Clean Windows Reviews 589

TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

Having returned after feeding back a poor clean I’m now left with a damaged car and my back gate left unsecured after a clean. The response when asked to review through public liability insurance has... See more

Company replied

Rated 5 out of 5 stars

Keith is consistently first class. He has been cleaning our widows forever. We have never once experienced any issues or degradation of quality in his work and that's why we have stayed with Ezy-Clean... See more

Rated 5 out of 5 stars

John is there, every other month without fail, following a courtesy warning when he would come (to leave a side gate open for him). He stops for a brief, friendly chat about business, his and mine, Co... See more

Rated 5 out of 5 stars

My Ezy-Clean window cleaner Clive is fabulous! Lets me know when he will arrive and ALWAYS turns up exactly when he says he will. Does a great job too, always thorough, and no ridiculously old-fashion... See more

Company details

  1. Window Treatment Store

Information provided by various external sources

Welcome to the home of window cleaning in Kent, Sussex, Surrey & the South East of England. Call us now or check our online price estimator to find out more.


Contact info

4.0

Great

TrustScore 4 out of 5

589 reviews

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No history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great service

Great service, no fuss and no dramas - the team is very polite, professional and courteous. You will get a text a few days before the clean and they will be punctual and finish the work efficiently and promptly.

July 20, 2022
Unprompted review
Rated 5 out of 5 stars

Excellant service

Excellant service, Ian is always on time no matter the weather, does great job & my windows sparkle when he's finished. Im one satisfied customer.

July 18, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service by ezyclean

Ezyclean have been cleaning our windows for a year now. Always excellent service and windows are cleaned to a high standard. Our window cleaner, Simon, always texts to let us know when our windows will be cleaned. Just had our soffits and fascia’s cleaned and now are gleaming white again thanks to Simon. Very easy payment method on their website. Would definitely recommend them.

May 13, 2022
Unprompted review
Rated 5 out of 5 stars

Ezy-Clean always gives us a top job!

Ezy-Clean have always offered a top notch job on our property, flexible and really helpful, our window cleaner evens texts the night before to remind me of his visit and to leave the gate unlocked if I want the rear doors and windows done. Really great service that I can not fault! 5 stars from us!

April 8, 2022
Unprompted review
Rated 5 out of 5 stars

Ezy Clean Windows

We needed a window cleaner, a Rep from Ezy Clean knocked and took details and gave a reasonable quote. Very pleasant person. A date was agreed and a cleaner arrived. Did a splendid job, and has been back as was agreed 1 month later. Payment by DD. Everything fine, would recommend.

April 1, 2022
Unprompted review
Rated 5 out of 5 stars

Great Service

Very impressed with the service. Windows sparkling. Much better than the old style cleaner who wasn’t able to clean one of my windows. Receiving a text advising in advance helpful. If possible it would be even better if the time could be narrowed down to am or pm as I am not keen on leaving gate open if out.

February 18, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent job!

Excellent job! Windows, frames & sills are left sparkling. Always receive a text the day before to remind me they are visiting, pay online or via DD what more do you want - thanks guys!

January 19, 2022
Unprompted review
Rated 3 out of 5 stars

The service is OK but for the third…

The service is OK but for the third time the price has been increased without me being advised in advance. When the price is going up I want to know before the windows are cleaned

December 16, 2021
Unprompted review
Ezy-Clean Windows logo

Reply from Ezy-Clean Windows

Thank you for your review, if we ever undertake any price increases either directly through your letterbox with the service invoice, via post or via email.

We apologise that this seems to not have happened the way it should.

Rated 5 out of 5 stars

Used ezy clean for about 8 months great service

Used ezy clean for about 8 months and had them attend every 8 weeks which is about right as windows are showing signs of getting dirty by then , 4 weeks is too soon in my opinion but you do pay a little more for the 8 week option which is not problem, good service , the chap is always cheery and very polite, could do with him closing the gate but not a big issue, so much easier and better finish windows with the soft water they use streak free, thank you so much glad i took this step and moved away from the ladder and cloth that was never successful and there was always marks. 5 star from me !!

November 25, 2021
Unprompted review
Rated 5 out of 5 stars

Nice friendly guy

Nice friendly guy, done a great job cleaning the frames and the seals no streaks on the glass. Glad I found them booked in for once a month.

November 23, 2021
Unprompted review
Rated 5 out of 5 stars

Outstanding Service

I've used Ezy-Clean for many years and I'm always pleased with their service. The no-contact system means that my windows are cleaned without me needing to be home or find cash for payment.
My window cleaner is friendly, when I do see him, and lets me know when he'll be calling, so that I can make sure I've unlocked the gate.
I cannot rate this company highly enough.

November 23, 2021
Unprompted review
Rated 5 out of 5 stars

My first window cleaning appointment…

My first window cleaning appointment went very well. The window cleaner arrived on time and did a great job. I was initially unsure about having my windows cleaned every two months but now feel that its a good idea as i wont have to remember to book a window cleaner each time. I hope that subsequent appointments will go well.

November 18, 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommended.

Have been using this service for a long time and they have always been professional & efficient. Great company and service. Highly recommended.

November 17, 2021
Unprompted review
Rated 2 out of 5 stars

Cleaner came every 3 weeks and despite…

Cleaner came every 3 weeks and despite asking for 6 weekly, quality poor with streaky windows and dirty window sills. Left gate latched open. not impressed.
I did receive text messages and cancelled as too frequent and not good enough. He spent longer in his van sitting than he did washing the windows.
Not interested in another shoddy clean.

November 16, 2021
Unprompted review
Ezy-Clean Windows logo

Reply from Ezy-Clean Windows

We only offer either 4 or 8 weekly window cleans and always contact you the day before we come to clean. At this point, you can request to change the frequency, or the clean can be cancelled if it is not convenient for you. Also, If we are made aware of any quality issues within 48 hours, we will always offer to return and carry out a full re-clean free of charge.

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