Formula One Autocentres - Andover Reviews 

65
TrustScore 2.5 out of 5

2.5

Unit 6, Glenmore Trade Park, SP10 4EY Andover, Hampshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I've been into the Andover branch on 4 occasions for mots,servicing, tyres, brakes and general repairs. Always a friendly atmosphere and very welcoming. They get the job done well at reasonable cost.... See more

Rated 5 out of 5 stars

I’ve been using the Andover branch for around four years now and always found them to be obliging and transparent. Work included repairs, services and MoT’s. Similarly their tyres are very competitiv... See more

Rated 5 out of 5 stars

I want to give a big shout out to AJ at the Andover branch .Such a polite helpful knowledgeable great guy .He went above and beyond getting the appropriate part needed for my car . He saved me lots o... See more

Rated 1 out of 5 stars

DO NOT GO HERE My partner took her car here to get the brake pads changed. Dropped off early afternoon and was told we would receive a call when done. Early evening comes around and no call! They had... See more


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance

Written by the company

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Written by the company

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Contact info

  • Unit 6, Glenmore Trade Park, SP10 4EY, Andover, Hampshire, United Kingdom

2.5

Poor

TrustScore 2.5 out of 5

65 reviews

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2.5

All reviews

(65)

5,328 reviews in the last 12 months

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Rated 1 out of 5 stars

Worst service ever. Please avoid this garage.

I went there to do my tyres and will never go back again. The worst service ever. The guys were so rude and aggressive. This particular guy with bald head served me at the reception, he looked as if he was ready for a fight. I only asked for advice on what tyres to change and he flared up and started swearing "F...hell, I'm busy and don't have time" etc. Unbelievable service, it is actually hard to imagine this level of service is possible in a developed world. Not sure what was the issue but he looked really miserable, upset and on the edge, waiting for something to trigger him. I actually thought he was about to punch me! I have never seen anything like this.
On a positive side, the young chap that changed my tyres was very polite and did apologise for his colleagues behaviour.
Nonetheless, I will never go back there again.

September 2, 2021
Unprompted review
Formula One Autocentres - Andover logo

Reply from Formula One Autocentres - Andover

Dear Nnamdi,

Please contact our Customer Care Team by using the following link: https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

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