Formula One Autocentres - Bedford Reviews 

141
TrustScore 3 out of 5

3.0

2-3 SHUTTLEWORTH ROAD, ELMS TRADING ESTATE, MK41 0HS BEDFORD, GB


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Rated 5 out of 5 stars

Had a coolant hose come lose on way home from work. After reconnecting and adding coolant drove to local formula one centre (Bedford). Manager bled the radiator and topped up coolant (3 litres). bef... See more

Rated 5 out of 5 stars

We have just left and what a fantastic experience - absolutely top class customer service. Had a MOT booked in for my car and as we stopped for a coffee on the way, wife's car wouldn't start. New mana... See more

Rated 5 out of 5 stars

Very good customer service experienced at the Bedford facility last week. I went there to have an occasional rattling noise from underneath the car looked at. Following a thorough check I was advised... See more

Rated 5 out of 5 stars

Fantastic service. I was in desperate need of wheel balancing as I had to drive a long distance the next day. The Bedford branch made an appointment for me on the same day I called. This was even thou... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance

Written by the company

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Written by the company

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Contact info

  • 2-3 SHUTTLEWORTH ROAD, ELMS TRADING ESTATE, MK41 0HS, BEDFORD, United Kingdom

3.0

Average

TrustScore 3 out of 5

141 reviews

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3.0

All reviews

(141)

5,365 reviews in the last 12 months

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Rated 1 out of 5 stars

Exaggerated advisories to fail MOT Avoid this place

Car failed MOT for what should have been only advisories. Stated one brake pad less than 1.5 mm when later inspection elsewhere showed it to be in excess of 2.5mm. Also stated tyre had a bulge caused by separation. This turned out to be a legitimate earlier puncture repair and perfectly ok. In my opinion these guys are either incompetent or wilfully fail cars to drive business in the workshop. Avoid at all costs.

April 16, 2025
Unprompted review
Formula One Autocentres - Bedford logo

Reply from Formula One Autocentres - Bedford

Dear Mr Field,

We are sorry to read of your issues raised. Please contact us at customer care to provide further details, as we wish to assist with resolving this for you.

Email - careline@f1autocentres.com Telephone - 0800 022 3400

Alternatively, please provide further details on the following link - https://www.f1autocentres.co.uk/contact/customer-services

Kind Regards
Customer Care

Rated 5 out of 5 stars

A place I have been visiting for years

I have been servicing my car at the Formula One Autocentre, Elms Farm, Bedford for the last 4 years. The car is 2009 and of course when I go for MOT, every year some problems were discovered. Every time I was given a quote for the service and every time I did the service with them. On 22nd of February this year, I went for MOT. There were few things that needed fixing. On the top, I asked them to change the tyres and the engine oil. I had oil leak after the service. I contacted the team, arranged a date and the problem was fixed free of charge. I could feel my car is working better now. I will continue to use their service.

February 22, 2025
Unprompted review
Rated 5 out of 5 stars

Have used F1 Bedford several times

Have used F1 Bedford several times. Apart from one occasion I have had excellent service and competitive prices, always matched if found cheaper ( which normally doesn't happen ).
No complaints 👌

March 7, 2025
Unprompted review
Rated 5 out of 5 stars

Called for help in an ‘emergency’ situation

My fuel cap broke at a petrol station and I couldn’t fill up with fuel. Called formula one and they said they would have a look for me. Within 5 mins of being there he helped me and advised me on what I needed to do. Very grateful and would definitely recommend.

February 17, 2025
Unprompted review
Rated 1 out of 5 stars

Damaged

Took my Range Rover in for a standard tyre change, took the car home to find a dent on the left side back bumper, rang garage immediately to inform them damage had be caused while at the garage, they said they would check cctv and get back to me, my husband contacted customer care as we heard nothing from garage which said they would look into this, they said they saw garage workers collected round the car while in garage but didn’t see them reverse into anything but would fix damage we are now in February 2025 this happened in May 2024 with numerous phone calls and being fobbed off the damage is still not been fixed!!! Poor customer service. Just an observation but all the other cars were parked front to the wall. Mine was parked reversed into a corner so I couldn’t see any damage.

May 29, 2024
Unprompted review
Rated 1 out of 5 stars

Rude manager with glasses left me…

Rude manager with glasses left me sitting for 2 hours let other people in after me joke

January 10, 2025
Unprompted review
Formula One Autocentres - Bedford logo

Reply from Formula One Autocentres - Bedford

Dear Usha,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Rated 5 out of 5 stars

Struck gold

Hard to find a trustworthy reliable garage but I struck gold with this one. Really well run with a well educated team prepared go further than most to help.

January 22, 2025
Unprompted review
Rated 5 out of 5 stars

Trustworthy, reliable garage!

I'll be honest, I don't know a whole lot about cars and finding a reliable trustworthy mechanic is hard. When I came into formula one in Bedford (due to a recommendation from a colleague), my car was in limp mode, they got me in the next day and sorted the problem in a few hours. Malcolm in particular made me feel at ease straight away and explained everything to me thoroughly. He clearly really cares about the work he does and goes above and beyond to make sure you are happy. I was so pleased with the service that I booked an MOT for a week later where Malcolm and the team were excellent once again. I now have a mechanic that I know won't rip me off and will give me great service. Cannot recommend highly enough.

January 24, 2025
Unprompted review
Rated 5 out of 5 stars

Above and beyond.

A simple brake pad replacement uncovered a problem with the parking brake. Although this seemed related, the manager believed it was an existing problem and explained the issue while showing me on the car. They were able to do a repair without having to replace components, which would have been very expensive. I appreciated the interest and care shown by the manager who kept me informed of progress throughout.

January 6, 2025
Unprompted review
Rated 1 out of 5 stars

why did i use these again

if you value your car , you'll go elsewhere

- thought having a tyre changed would be easy , how wrong i was

January 4, 2025
Unprompted review
Formula One Autocentres - Bedford logo

Reply from Formula One Autocentres - Bedford

Dear Nova,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Rated 5 out of 5 stars

Bedford Branch

Bedford Branch - Excellent service. Always use this branch. No issues at all. Always cheap and very helpful staff. I took my car in for a check and as no work needed all checked for free. Same for my wife's car. Had issues with tyre pressure monitor. All fixed.

Manager very helpful and clearly not trying to rip people off.

Highly recommended.

November 16, 2024
Unprompted review
Rated 5 out of 5 stars

Last minute rescue

Discovered I had a flat tyre late on Sunday afternoon and by the time I’d got the wheel off it was close to 3:30pm. I called ahead and the team promised if I could get across Bedford to them before close they’d make sure I was sorted. Sure enough they were good to their word and I was back on the road before dark! Sometimes when things go wrong you need a bit of a helping hand, and the boys at F1 Bedford delivered that for me today.

December 1, 2024
Unprompted review

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