Formula One Autocentres - Blackheath Reviews 19

TrustScore 4 out of 5

4.1

SYDNEY HOUSE, LONG LANE, B62 9JZ HALESOWEN, GB


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Rated 5 out of 5 stars

Rang F1 Blackheath, West Midlands this morning as I found I had a puncture. They said I could go straight up to them - they fixed the puncture quickly while I sat chatting in the waiting room with an... See more

Rated 5 out of 5 stars

Took car into Halesowen branch as brake pads needed to be changed. Work carried out quickly and efficiently and I was kept informed of the process. Staff reassured me that my brake shoes just needed... See more

Rated 1 out of 5 stars

Monday 15th July i placed an order for 2 replacement tyres to be fitted on the following Saturday at 12pm. At 11.50am i get a call to tell me they don't have the tyres as they don't have deliveries fr... See more

Company replied

Rated 5 out of 5 stars

Tracking done in 20 minutes, great friendly service by the staff, booked me straight in without even booking an appointment. And cheap at £30 Technicians name was AC. He was very helpful and profess... See more


Company details

  1. Tire Shop

Written by the company

Formula One Autocentres currently boasts over 130 state-of-the-art autocentres located throughout the UK. With over 800 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Written by the company

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Contact info

  • SYDNEY HOUSE, LONG LANE, B62 9JZ, HALESOWEN, United Kingdom

4.1

Great

TrustScore 4 out of 5

19 reviews

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1-star

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Rated 5 out of 5 stars

Use the one on Long Lane in Halesowen.

Use the one on Long Lane in Halesowen.. I went in to have my window wipers replaced and the service was quick and professional. The staff were VERY friendly and fitted the new wipers within minutes. They also checked everything was working properly before I left. Great price and excellent service — highly recommended!Thanks lads for a 5* plus service ..

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Puncture Repair

Rang F1 Blackheath, West Midlands this morning as I found I had a puncture.
They said I could go straight up to them - they fixed the puncture quickly while I sat chatting in the waiting room with another customer. Great bunch of guys and great customer service. Thanks again lads!

February 6, 2026
Unprompted review
Rated 1 out of 5 stars

Excessive labour charge

The company tried to charge me £57 to change the brake light switch. The job takes about 30 seconds and the cost of the part was £13. They tried to say they were only making £1 profit. Apparently they have to charge for 30 minutes labour. That means they will be working on another job and being paid twice for their time.
I got it done much cheaper elsewhere

June 30, 2025
Unprompted review
Formula One Autocentres - Blackheath logo

Reply from Formula One Autocentres - Blackheath

Dear Lisa,

we are sorry that your experience hasn't met our usual high standard.

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care
01438 746633

Rated 5 out of 5 stars

Easy, quick, friendly, good value

Went to the Blackheath West Midlands branch for two tyres. Easy to book. Good prices. Very prompt service on arrival. Tyres done quickly. Staff were friendly. Will definitely return when the other two need replacing!

February 12, 2025
Unprompted review
Rated 5 out of 5 stars

Halesowen, long lane

Been to the halesowen branch 3 times over the last month and been looked after on every occasion dealing with 3 cars,quick response and jobs done efficiently with good staff

January 20, 2025
Unprompted review
Rated 5 out of 5 stars

Tyre in stock and fitted same day!!

I was looking for tyres on Sunday and found some at F1 and thought I'd book it the next available day. To my amazement they have Sunday availability. Booked it all online, showed up and they cracked on. The two men were really nice and through. Would recommend them to family and friends.

January 12, 2025
Unprompted review
Rated 5 out of 5 stars

Tracking done in 20 minutes

Tracking done in 20 minutes, great friendly service by the staff, booked me straight in without even booking an appointment. And cheap at £30
Technicians name was AC. He was very helpful and professional.

September 10, 2024
Unprompted review
Rated 1 out of 5 stars

Never Again

Monday 15th July i placed an order for 2 replacement tyres to be fitted on the following Saturday at 12pm. At 11.50am i get a call to tell me they don't have the tyres as they don't have deliveries from the company they had ordered from on Saturdays, don;t know why they couldn't have had them delivered earlier but hey ho. I informed them that i would be there the following Saturday at 12pm. I again received a call at 11.50am on that morning to say they hadn't got them. Needless to say i requested a refund and went elsewhere. Won't be trying them again either

July 27, 2024
Unprompted review
Formula One Autocentres - Blackheath logo

Reply from Formula One Autocentres - Blackheath

Dear Sreven,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Rated 5 out of 5 stars

Formula one auto centre blackheath

Needed to get my brakes checked at very short notice ,Andy the test manager managed to fit me in at the end of the day although they were short staffed ,many thanks to him and the team,will continue to use this place for all my car service and repairs,THANKS!!!

May 15, 2024
Unprompted review
Rated 5 out of 5 stars

Needed a new tyre for my Toyota Aygo as…

Needed a new tyre for my Toyota Aygo as soon as possible , Tried a few garages didn’t have any in stock went in here and the lads was really helpful ordered me one in for a few hours later and fitted for me, Excellent service professional but had a giggle with me at my stupidity 🤣 Thank you will deffo come back and recommend you. (Sorry unsure of the lads name I’m sure it was Hayden ) but both was very helpful

February 21, 2024
Unprompted review
Rated 1 out of 5 stars

Very bad experience

It has been 3 months I am coming with the same issue with my car's brake squealing. They have changed all the parts, and still the same issue. Paid money for no reason.

I would not be coming here again. Sooooo disappointed. I wish I could go somewhere else and save my time.

February 5, 2024
Unprompted review
Formula One Autocentres - Blackheath logo

Reply from Formula One Autocentres - Blackheath

Dear Raj,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Rated 5 out of 5 stars

Honest and trustworthy

Took the BMW in for an MOT. Passed no probs, excellent service as always, excellent MOT price. Received a call as soon as it was done. Have now been using them for about the past 6 years. Always honest and trustworthy.

December 16, 2023
Unprompted review
Rated 5 out of 5 stars

Kept informed and a job well done. Took car into Halesowen branch as brake…

Took car into Halesowen branch as brake pads needed to be changed. Work carried out quickly and efficiently and I was kept informed of the process. Staff reassured me that my brake shoes just needed to be adjusted and did this and replaced the pads and discs. Staff knowledgeable and able to do the work on Sunday. at the last minute, which was really useful due to work commitments.

November 27, 2022
Unprompted review
Rated 3 out of 5 stars

Purchased tyres had them fitted no…

Purchased tyres had them fitted no problem then i was told wheel alignment machine was not working pointless buying new tyres if this cant be done after the tyres are fitted, manager told me try in a few weeks "WOW"

May 18, 2022
Unprompted review

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