Formula One Autocentres - Bulwell Reviews 

38
TrustScore 2.5 out of 5

2.6

Springfield Retail Park, Hucknall Lane, NG6 8EP Bulwell, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

COWBOYS that have damaged my car and refusing to accept liability. Despite the fact external mechanics have verified it can only have been caused by them.. When i email to complain the email... See more

Company replied

Rated 5 out of 5 stars

Ethan was great I showed up without booking and he helped me no problem and quickly too 👍🏼👍🏼

Rated 5 out of 5 stars

Was recommended by Tracy from Wilson Drive Shafts in Bulwell and was not disappointed, John was so helpful fitting our prop shaft and explaining the fault with our old one . Would highly recommen... See more

Rated 5 out of 5 stars

I have just had new brake pads fitted to my car at Formula 1 at Bulwell Nottingham. What a professional team they are and a special thanks to the manager who was involved in overseeing the difficult... See more


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance

Written by the company

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Written by the company

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Contact info

  • Springfield Retail Park, Hucknall Lane, NG6 8EP, Bulwell, United Kingdom

2.6

Poor

TrustScore 2.5 out of 5

38 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.6

All reviews

(38)

5,422 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Honesty and integrity excellent

Took my car for an mot at Bulwell after it had failed at another F1 Autocentre and they could not complete the repairs for over a week so had the work completed and booked in for a test at Bulwell as again when trying to book at the other centre they were booked up.
On arrival staff very helpful and friendly and I left my car with them after a few minutes I received a call from staff informing me that I was entitled to a free re test at the other branch and they suggested contacting them to save doing a full MOT. I recontact the other branch who informed me that they could not get it in for over 2 weeks in which case would be out of time to be able to re test it. I relayed this to staff at Bulwell who immediately got on the phone to the other branch and sorted a free retest within the hour and arranged a refund for the MOT I booked with them.
Honesty and integrity excellent could of quite easily taken my money and completed the MOT at their branch but instead went the extra mile and saved me money.
Needless to say I will be returning to Bulwell for work in the future rather than the other branch.

February 2, 2024
Unprompted review
Rated 5 out of 5 stars

Great team

Great team, Jack was super supportive with his advice yesterday. Excellent service, would definitely recommend and will be my go to garage going forward.

December 9, 2023
Unprompted review
Rated 1 out of 5 stars

Damage wheels, then lie about it. Avoid!!!

Had two new rear tyres fitted on my car last week. They were the original tyres from brand new and the rims were absolutely perfect. F1 Autocentres managed to damage not just one wheel, but both. I bought this to the attention of the tyre fitter, he then used brake cleaner to try and get the marks off which just damaged it even more, but he refused to accept that he was responsible. I raised it with the useless manager who again denied all knowledge. I have since contacted the head office and sent pictures, but they have since gone radio silent. I would've attached some pictures if I could, to show the damage and also their tyre lever, where you can clearly see that the residiue from the tyre lever is all over one of the wheels. I will now be seeking legal advise

November 5, 2023
Unprompted review
Rated 1 out of 5 stars

Awful

Awful. I booked a service and MOT 2 weeks in Advance as I needed it to be on a Saturday. At 3pm the day before I get a call saying they cannot do the MOT as they have nobody to do it until the 6th November. As I booked online I had to call their service dept to arrange a refund. I get through to customer service who says they will put me through to online refunds (they have a whole dept!). They agree a refund. At this point I had 3 chats with various people and not 1 apology. I was assured a regional manager would call me. At 17.49 I get a copied and pasted email saying they were sorry and if I want they can see if another site can do it. 10am on Saturday I get a call saying the site on the other side of the city can do it. It’s too late for me so I decline. I had to book time off work in the week to resolve to avoid the MOT running out. Why they wouldn’t have looked at a solution before initially calling me is odd. Even odder is I was able to go online and book a slot for the 30th October and then from 1st November even though they do not have a tester until 6th November??? Unless they hope you will book a service and mot and then call to say no MOT hoping they can still do a service. Never again

October 21, 2023
Unprompted review
Rated 1 out of 5 stars

Last minute let down

Booked my MOT online three weeks in advance, only to be told on the day that they no longer do MOTs at the Bulwell branch, “sorry for any inconvenience”, and I need to contact head office for a refund.

Fortunately I have two weeks before the MOT is actually due, but I’d booked it for today because of other commitments making it difficult to book on another date. If I’d been unable to book it for any other date or the MOT had been due within a few days I would have been left in a very difficult position.

I’ve used F1 in the past but due to being let down so last minute I won’t be using their services again.

October 7, 2023
Unprompted review
Rated 5 out of 5 stars

FIAT PROP SHAFT

Was recommended by Tracy from Wilson Drive Shafts in Bulwell and was not disappointed, John was so helpful fitting our prop shaft and explaining the fault with our old one . Would highly recommend .

February 21, 2023
Unprompted review
Rated 5 out of 5 stars

Experience at Nottingham branch

Went yesterday to get a replacement brake light bulb for my Audi A3 in Nottingham. Jack managed to sort it for me, along with some additional information/advice regarding my car. Just want to say thank you and will definitely be visiting there again. Would highly recommend the place! Thank you again Jack.

October 28, 2022
Unprompted review
Rated 5 out of 5 stars

Got a nail through my tyre between the…

Got a nail through my tyre between the tread that lead to a flat tyre. Phoned up at 8.30 in the morning explained I had an appointment in the next town up at 9.30 ..they got my car in all done and dusted in 30 minutes and I was on time for my appointment. Couldn't have been more helpful . This was F1 on Bulwell Notts

September 29, 2022
Unprompted review
Rated 5 out of 5 stars

I called into my local centre because i wanted a second opinion.

I called into my local centre because I had been warned, at my last service with a dealership, to keep an eye on tyres and rear brakes. I was greeted and dealt with immediately, the result being new rear brakes and tracking adjustment to prolong the life of my tyres.
The next morning I was back and the work carried out while I waited. Jack, on reception, was so helpful and knows more about my car now than I do!

August 20, 2022
Unprompted review
Rated 4 out of 5 stars

Great Customer Experience

I have mainly dealt with Jon the branch manager over recent years. He is always helpful, friendly, great with all customer, and knowledgeable. He doesn't try to force sale, and will give you all of there price range with pros and cons to what you are buying.
They are all a great bunch of lads at the branch.
They get my recommendation.

June 29, 2022
Unprompted review
Rated 5 out of 5 stars

Top lads at the Bulwell centre!

Top lads at the Bulwell centre. I was a walk in with no booking first thing in the morning when they’re light with work. Took me straight in for a complete brake fluid change. Even reset the BMW brake fluid service light for me!
Very professional and friendly!

June 18, 2022
Unprompted review
Rated 5 out of 5 stars

Re-gassing of AC

I have dealt before with the Bulwell branch and always found them helpful and reliable. I paid in advance online for AC clean and re-gas with a pm appt time. After a phone call to the branch I was invited to bring in the car early and I did so; no waiting, the job done on time. Usual courtesy we while I was there. The finished result very satisfactory. Price as agreed at a good (and discounted) price. Very happy.

May 20, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look