Shocking, avoid at all costs!! If you are reading this please stay clear of this garage, had a full service and mot done 2-3 weeks ago, my car is currently sat in another garage trying to repair some... See more
Company replied
Location
Switch locationCentrum 100, Burton Upon Trent, DE14 2WF Staffordshire, GB
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See what reviewers are saying
We had our mot done here yesterday.. thought I would leave some feedback, we highly recommend this garage all the guy's are super helpful and friendly.. John is a great guy, always happy to take the... See more
Another brilliant experience at Burton, thanks to Jon, Jay and the team. A warm welcome from Jay who quickly diagnosed the problem, ordered the parts and booked me in at a convenient time for the w... See more
Just been to Burton-on-Trent branch and, as usual, brilliant! Great service, excellent, friendly, helpful staff. Always seem to be busy but they still make time to talk to customers. Reasonable pri... See more
Company replied
Company details
Written by the company
Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.
Formula One Autocentres
Written by the company
- Trust Formula One Autocentres to bring you the best value in your town
- We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.
Contact info
Centrum 100, Burton Upon Trent, DE14 2WF, Staffordshire, United Kingdom
2.9
Average
66 reviews
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Tyre problems, no problem
On 3 recent occasions, I have used my local Formula One Autocentre to resolve tyre issues.
On each occasion, the staff were highly professional and extremely helpful in resolving my problems.
It is great to see in a world with such depressing events going on around us that there are still teams of people working hard with a smile on their face.
August 30, 2022
Unprompted review
Excellent Service - Big Thanks
I have used the Formula one Autocentres - Stevenage (boulton road). Excellent service and great quality /price rapport. Big thanks to John and the team.
July 11, 2022
Unprompted review
I had a problem with a speed sensor on…
I had a problem with a speed sensor on my LR Discovery Sport - it was diagnosed in 15 minutes the new part obtained and fitted inside an hour and a half at the agreed time - job done and working fine - an excellent team who know what they are doing
May 11, 2022
Unprompted review
Great Service, helpful team
I have used the Burton On Trent branch on several occasions now and have always found the team there to be incredibly helpful. They have fitted my car in at short notice when I have had a problem and the work is always of good standard and reasonably priced.
April 14, 2022
Unprompted review
May use AI-assist with repliesRead more
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INCREDIBLY POOR SERVICE
I have recently taken my Peugeot 107 for an MOT in Burton on Trent at F1 Auto centres . The MOT was refused due to brake disc and worn front discs.(not initially a concern) I was informed at the time whilst waiting they would repair and replace the discs for £275. I was unhappy, but was “forced” to book in which I reluctantly did as they told me my MOT was no longer valid, (that was probably the case),I was initially told I could not move it even though there was 3 weeks left on MOT . I decided to check elsewhere for a better price.
Another garage wanted half the amount . I asked them to replace and carry out an MOT as my vehicle had failed..
I was contacted by the new garage to tell me there is nothing wrong with the brake discs !!. And they have not replaced them, no need. the car passed its MOT ..
Complained to customer service. No reply after 5 days. Chased again eventually the Area manager contacted me, very rude, very aggresive.No management skills. No apology. Didn't care. Was not concerned.
Incredibly poor service and a deliberate attempt to take advantage, which is totally unacceptable.. as for the Area Manager little more one can say, perhaps a fair reflection of the company as a whole.
March 3, 2022
Unprompted review
Reply from Formula One Autocentres - Burton
Dear Brian,
Please contact our Customer Care Team by using the following link: https://www.f1autocentres.co.uk/contact/customer-services
We would like to take some further details from you and have the matter investigated.
Regards
Customer Care
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