Formula One Autocentres - Camberley Reviews 

155
TrustScore 3 out of 5

3.1

571 - 575 London Rd, GU15 3JQ Camberley, GB


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Rated 1 out of 5 stars

Wanted to have my air con re gassed this morning after I enquired on Friday to book it in for a time slot but was told just to come in and wait my turn. Got there this morning and only one member of s... See more

Company replied

Rated 5 out of 5 stars

I have recently taken two vehicles into the Autocentre in Camberley. On each occasion I was met by a welcoming, friendly team who accepted the keys and showed me into a comfortable "waiting room".... See more

Rated 5 out of 5 stars

I booked online to have 4 tyres fitted. Asked at Camberley branch if they could fit them. Following day tyres had been delivered to F1 Camberley, they rang me to let me know they could fit the... See more

Rated 5 out of 5 stars

Just wanted to drop you a line to thank you for excellent service received today at the Camberley branch. I had no appointment but the manager was willing to take a look at a problem tyre, diagnose th... See more


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance

Written by the company

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Written by the company

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Contact info

  • 571 - 575 London Rd, GU15 3JQ, Camberley, United Kingdom

3.1

Average

TrustScore 3 out of 5

155 reviews

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3.1

All reviews

(155)

5,403 reviews in the last 12 months

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Rated 1 out of 5 stars

Appalling service from F1 Autocentre…

Appalling service from F1 Autocentre Camberley. Tyres booked in and paid for. Refused to fit tyres due to being a stretched tyre, despite being standard manufacturers size. Poor communication and attitude from staff.

Still no communication, apologies or sign of a refund.

November 11, 2023
Unprompted review
Rated 5 out of 5 stars

My daughter and I have used F1…

My daughter and I have used F1 Camberley many times. the staff there are always helpful and friendly they make us fell welcome and they are efficient. I have recommended them to friends and I know they have used them. their prices are competitive, I feel confident that they will do a good job when i leave my car with them

October 19, 2023
Unprompted review
Rated 4 out of 5 stars

Rob and excellent customer service

I purchased a tyre online but got the wrong loading rating so on the day of fitting it wasn't possible to fit it. They had a tyre that would have fitted in Farnborough so Rob drove over there and picked it up and then the fitting guys took care of me. Great customer service....

October 3, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing service from Dave…

Absolutely amazing service from Dave and the team at Camberley. Brilliant customer service from start to finish, went over and above expectations. Incredibly helpful, knowledgable and super efficient service throughout. What a great team! Highly recommend.

October 12, 2023
Unprompted review
Rated 1 out of 5 stars

Promised a tyre that would cost £65

Promised a tyre that would cost £65. Booked in car even though the earliest they could do was 12.45 on bank holiday Monday 28th August 2023. When I got there, the only tyre they had was £137, which I had to buy because my wife needed the car tomorrow. I feel like they have ripped me off and would not recommend them to anyone.

August 28, 2023
Unprompted review
Rated 5 out of 5 stars

2nd time customer

2nd time customer, both times fitted me in at short notice. Completed work was done quickly and to high standards. Be coming back here for all my motoring needs for sure.

June 13, 2023
Unprompted review
Rated 5 out of 5 stars

So helpful and friendly

Popped in as i had a nail in my tyre and was worried about it causing a slow puncture and the lads working (PM 22.05) were so lovely and helpful and checked it all out for me. Cant fault them 10/10 service

May 22, 2023
Unprompted review
Rated 5 out of 5 stars

Easy mot booking

As usual very easy and booked mot time and day when I wanted using internet and added bonus voucher making mot cost £32.40.
What’s not to like?

May 5, 2023
Unprompted review
Rated 5 out of 5 stars

Had a few issues with getting my car to…

Had a few issues with getting my car to the garage to get the tyres fitted, but F1 have been absolutely amazing in helping getting them fitted especially Dave who I spoke to on numerous occasions and was extremely helpful and made the whole process easy and stress free. I will definitely be coming back for future as the standard was perfect

April 29, 2023
Unprompted review
Rated 5 out of 5 stars

Rang them up regarding a rare tyre…

Rang them up regarding a rare tyre change. Very helpful on the phone. Once tyres came in the had booked me
In for 11am the next day. Rang up in the morning to see if they could squeeze me in early, called me in there and then, drove in and had me in and out in 20 minutes! Exceptional service! Massive thank you to David for making my experience with them flawless.

April 28, 2023
Unprompted review
Rated 5 out of 5 stars

Puncture repair

Only a puncture repair, but a main dealer had stated a new tyre was needed, but I was dubious. The manager at Camberley F1 checked my tyre when I turned up and a puncture repair appointment was made for later that day. All sorted in no time along with advice about rotating wheels to even tread wear.
Recommended!

April 25, 2023
Unprompted review
Rated 5 out of 5 stars

Drove around trying to find somewhere…

Drove around trying to find somewhere that could change my tyre as I had a bad bubble. Ended up at Formula One with which I booked an appointment for the next day. The staff were friendly, helpful and sorted my tyre out for me no problem. They were even cheaper than other places.

I wish I had gone there first.

April 7, 2023
Unprompted review
Rated 1 out of 5 stars

How much effort would a call have taken?

Booked a MOT over 3 weeks ago with the Camberley branch. Since then their guy was taken ill - very unfortunate and can't be helped. However, any normal company would ring/e-mail to inform customers that the MOT has been cancelled.

Future considerations for the company:

* People may take time off work for the appointment.
* They can't drive their cars if the MOT expires.
* They can't drive to work without a car.

The guy said "you've slip through the net (along with someone else) and I'll give you your money back".

I even got a reminder of the booking!

All I needed was a phone call and then I could have made other arrangements.

March 29, 2023
Unprompted review
Formula One Autocentres - Camberley logo

Reply from Formula One Autocentres - Camberley

Hello Paul,

As agreed we have made the donation to the cancer uk charity as you asked.

Rated 5 out of 5 stars

Super Speedy Service

Just wanted to drop you a line to thank you for excellent service received today at the Camberley branch. I had no appointment but the manager was willing to take a look at a problem tyre, diagnose the issue with its sealing (done badly by another company elsewhere recently) and fix it, all in 5 minutes AND at a surprisingly low price. I was delighted to be treated so well and so promptly, and will have no hesitation in using you guys again. Thank you!

February 10, 2023
Unprompted review

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