Formula One Autocentres - Chatham Reviews 

96
TrustScore 3 out of 5

2.8

Maidstone Road, ME5 9SQ Chatham, GB


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Rated 1 out of 5 stars

Would never recommend Formular One Chatham, was told wrong information that cost me more money and they just fobbed it off!! Avoid at all costs! Replying to formular1 I have reached out to Carel... See more

Company replied

Rated 5 out of 5 stars

On a recent visit to formula one. Very happy and impressed by all the staff. Especially the lady at the reception I had a flat tyre and was really stressed as I suffer with anxiety. Becky I’m sure h... See more

Rated 5 out of 5 stars

What great service. Wife had an issue with her bonnet release. She rang 2 garages and the dealership that couldn’t help. Becky and her team told my wife to bring it in to them and within an hour they... See more

Rated 5 out of 5 stars

Great customer service! Have always used this garage and have always been pleased with the service given. Attention to detail and very helpful and informative. Becky especially is great and very hel... See more


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance

Written by the company

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Written by the company

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Contact info

  • Maidstone Road, ME5 9SQ, Chatham, United Kingdom

2.8

Average

TrustScore 3 out of 5

96 reviews

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2.8

All reviews

(96)

5,348 reviews in the last 12 months

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Rated 2 out of 5 stars

Tyre pressures - whats that?

had 2 tyres fitted to the front of my car. Got a tyre pressure warning after driving off. Checked them, and one tyre was 34 one was 39, they should be 32. so not only were they not the same they were both over inflated. Surely thats a basic thing to set and get right after fitting new tyres. Seriously!!
Just shows the lack off care in the job. and potentially dangerous.

August 9, 2023
Unprompted review
Formula One Autocentres - Chatham logo

Reply from Formula One Autocentres - Chatham

Dear Ocky,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Rated 5 out of 5 stars

Staff are very professional and provides an excellent service…

Staff are very professional and very helpful, always polite and ever willing to assist. You go in there with your car issues that seems big and you leave with a
re- assurance and by the time you drive off your vehicle once done, one leaves satisfied with a smile because a very good service has been done by the team. The customer service is excellent.
A big thank you to Becky and the wonderful team.

July 29, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent customer service.

I was made to feel very welcome.
All the staff were extremely friendly and helped me with my query.
I would definitely recommend this garage due to their professional guidance they gave me and good customer service.

July 24, 2023
Unprompted review
Rated 5 out of 5 stars

Went in for MOT

Went in for MOT. Only running 5 minutes behind which was no problem. Polite and professional. Being a young women they didn't make me feel uncomfortable which was a nice change from some places

July 20, 2023
Unprompted review
Rated 5 out of 5 stars

This garage is great

This garage is great. I was visiting a family member for the day and I got a flat tyre. I needed a replacement and they didn't have it on the shelf so Becky arranged for a staff member to drive to get me one locally. This was above and beyond what I was expecting and to top it off they were the cheapest by far too. Would definitely recommend this garage to family and friends

July 24, 2023
Unprompted review
Rated 5 out of 5 stars

Formula one Chatham

Formula one Chatham. Amazing staff, Becky and Andy were fantastic. Helped me out after being recovered in by RAC. They had my car back to me same day with such short notice. Well informed the whole way. Would definitely recommend this garage staff were all friendly and helpful.

July 25, 2023
Unprompted review
Rated 5 out of 5 stars

Quick,easy, helpful & informative

Quick,easy, informative.
All the staff were extremely helpful, tj and Tom the tyre guys were friendly and confident. They were honest that despite some cracking I didn't need to replace yet. Built my confidence on the garage and I am looking forward to my return in a few weeks/months

June 26, 2023
Unprompted review
Rated 5 out of 5 stars

Perfect customer service.

Am so impressed with the service from this garage today, fitted us in to get the puncture on our insurance hire car fixed before it being returned tomorrow. Sarah was so friendly, helpful and chatty, totally putting me at ease after my scary drive to get the vehicle there. The repair was carried out quickly and was very reasonable. Would highly recommend.

July 24, 2023
Unprompted review
Rated 5 out of 5 stars

Great Team

Great Team, wouldn’t bring my car anywhere else. The team go above and beyond to sort any and all issues out. Massive thanks to Sarah and Becky great work thank you

July 24, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant from start to finish.

Brilliant from start to finish.
The whole process was made so simple .I had my aircon recharged ,just gave them a call to find out the price of the gas fir my car booked a time.i then paid online as I had discount code to use . Turned up handed over my keys and told the car would be ready 1hr 30 ,which it was.great service and great staff total credit to the company .Well done F1 Chatham.

June 15, 2023
Unprompted review
Rated 1 out of 5 stars

I was experiencing some vibration…

I was experiencing some vibration issues when driving on the motorway, thought I'd get the front tyres changed and paid for "precision" balancing to rule that out before taking the recently purchased used car back to the dealer. Vibration wasn't resolved so took the car to the dealer that sold it to me, they couldn't find anything wrong so they rechecked the balancing and it was way off!!! They rebalanced my wheels at a cost and surprise surprise, the Vibration problem has gone. Terrible service has wasted both time and money.

May 6, 2023
Unprompted review

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