Formula One Autocentres - Doncaster Reviews 

63
TrustScore 2.5 out of 5

2.5

Unit 3, Wheatley Hall Trading Park, DN2 4PE Doncaster, GB


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Rated 1 out of 5 stars

Had 4 tyres replaced here awful staff rude swearing dont look after you car still had stuff all round the tyres they use to get them on easily damaged a alloy and wheel weights falling off after 2 day... See more

Company replied

Rated 5 out of 5 stars

Doncaster Wheatley Hall Rd branch. Ben managed to fit me in for an AC re-gas when most other garages were quoting that they were booked up for several days. Unfortunately re-gassing did not cure my AC... See more

Rated 5 out of 5 stars

"Amazingly helpful, kind and professional team" that's what I can proudly say. Not a major problem in my Toyota CHR but a front mud flap was damaged that kept making noises when steering left. I arr... See more

Rated 5 out of 5 stars

I purchased a couple of new wiper blades from another store that I was struggling to fit. Ken the manager at Doncaster F1 took time out of his busy day to fit these for me at no extra cost. Brilliant... See more


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance

Written by the company

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Written by the company

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Contact info

  • Unit 3, Wheatley Hall Trading Park, DN2 4PE, Doncaster, United Kingdom

2.5

Poor

TrustScore 2.5 out of 5

63 reviews

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2.5

All reviews

(63)

5,262 reviews in the last 12 months

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Rated 5 out of 5 stars

The staff were very professional and…

The staff were very professional and did their job very well. The Tyres were a very good price too. Had a tracking check done and was a little out at the back, I told the staff member that I was having work done at the back of the car and I was told to bring the car back afterwards and they would reset the tracking if needed. All in all great service and will definitely use F1 for tyres and anything else I need.

June 6, 2024
Unprompted review
Rated 1 out of 5 stars

Absolute shocking customer service

Absolute shocking customer service. Firstly they said it would be 2 hours too change four tyres then call saying there mechanics couldn’t get wheel nuts off every wheel and too take away and come back when loosend.
Took vehicle home and one wheel but a bit tight but not hard too loosen. Took back and changed the tyres but said they couldn’t do wheel alignment as there machine broken. Never wanted too do the job in first place and worker saying I was late dropping van in when I was actually 10 mins early but he got the times wrong. Would never go here again and wouldn’t recommend any too do so. Doncaster

May 17, 2024
Unprompted review
Rated 5 out of 5 stars

Always a great service at the Doncaster…

Always a great service at the Doncaster branch. Lovely guys and girls. Can’t do enough to help and always have a laugh. Can’t fault them. Great job as always and I’ve been going there for 10 years.

May 11, 2024
Unprompted review
Rated 5 out of 5 stars

Mot Failed

My car failed its MOT on brake pads. I was offered a reasonable price to fix the same day which was completed, resulting in a pass. Thank you.

March 7, 2024
Unprompted review
Rated 5 out of 5 stars

Great service and a good price

Ordered a new tyre online and had it fitted 27th January Excellent service even though I arrived a few minutes late Helpful friendly staff and big thank you to Rebecca who did the work and replaced the tyre Excellent work

January 27, 2024
Unprompted review
Rated 5 out of 5 stars

Good service worth to use.

Very good service also staff very friendly and polite. Bought 2 new tyres online found cheapest at Formula one with fitting and air con clean. All booked online. All on time. Will be back again definitely!

January 6, 2024
Unprompted review
Rated 5 out of 5 stars

Used these for years

Used these for years, always prompt, friendly and professional. Throw in their price match promise and its a winner.

November 7, 2023
Unprompted review
Rated 1 out of 5 stars

Dont Trust the Service Report Trying to Sell Extras

My daughters car booked in for service at the Doncaster branch 09/09/23. The service centre called her during the appointment saying she needed new disks, pads, wheel alignment, etc.... Luckily My daughter was with me and passed me the phone and I kindly declined the extras saying I would sort separately. (The service centre were not aware that I am an engineer and our son a technician at a motor main dealer). The next day we found time to check the tyres and brakes ourselves.
Disks checked. No lipping, no scoring, No wear.
Pads. 90% of new size. (we also have the invoice as they were only replaced last year which made us suspicious of the report from the service centre!!!!)
Tyres checked, even wear across the tyre.
Surprise Surprise! This is becoming a common issue with service centres. 80-90% of services undertaken, (and not limited to Formula one), you will be told you need new disks and pads. What happened to honest car service centres??? Wont be returning and will ward off anyone who asks for advice.

September 9, 2023
Unprompted review
Rated 1 out of 5 stars

Damaged my car and quoted me for unnecessary work

My car went in for an Mot and service costing £169 at Doncaster Wheatley Hall Road F1. I was told my car had failed it's Mot due to full front end suspension has broken and my exhaust was hanging off.... Which is strange as I'd had no knocking or banging whilst driving. I was quoted £1200. When reviewing the invoice I noticed £400+ of extra charges I did not need to pass it's Mot including re-gassing of aircon, new tyres, disposal of old tyres and pollen filters ect.
I decided not to get the work done elsewhere. Initially they would not release my car even though it had 2 weeks left on its mot. But after getting a male friend to speak to them as they weren't listing to the silly woman who was disbelieving them they released my car. On collecting my car there was damage to the drivers side trim and my tracking was dangerously veering to the left. They refused doing the damage and refused to correct it's tracking even though they stated it could have been due to them checking the suspension, which was fine before sending the car in. On getting the car investigated elsewhere my full suspension was fine, they'd missed the CDboot which was unconnected and an instant fail plus my exhausted should have been an advisory as 2 clips were broken so did not need a full exhaust. Full mot work, damage fixed in labour cost £420 elswhere

AVOID THIS PLACE AT ALL COSTS

August 31, 2023
Unprompted review
Formula One Autocentres - Doncaster logo

Reply from Formula One Autocentres - Doncaster

Dear Charlotte,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Rated 1 out of 5 stars

Damaged 2 tyre pressure sensors and a slowly deflating tyre

They damaged a tyre pressure sensor , replaced it without telling us then damaged another and refused to sort it out whilst replacing all 4 tyres and left us with a slowly deflating tyre at the doncaster branch Wheatley Hall Road wanted tho charge us 70 quid for a replacement sensor ...

June 10, 2023
Unprompted review
Formula One Autocentres - Doncaster logo

Reply from Formula One Autocentres - Doncaster

Dear Scott,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Rated 1 out of 5 stars

Had taken my 2014 Golf for a service…

Had taken my 2014 Golf for a service today in the Doncaster store which I had booked online. On collection I was handed my service book and a piece of paper alongside my key. I mistakenly believed that they would have stamped and completed the service book due to them having this with them on my return, however when I got home and checked this, there was no new completed service stamp and the paper she handed me had no indication of whether the checks had been completed or not and no signature or name of technician on the piece of paper. I could have completed this myself and printed which could raise a query of whether this is valid on selling my car. It is not even on letter headed paper.

Would not use this company again, feel like I have wasted £148.

March 29, 2023
Unprompted review
Formula One Autocentres - Doncaster logo

Reply from Formula One Autocentres - Doncaster

Dear KH

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/custom er-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Rated 3 out of 5 stars

Not the best experience

Always used the Doncaster depot for tyres and aircon etc. Just had 4 tyres fitted and was amazed how cocky and aroggant the staff were, not rude but just cocky and aroggant as in we're the experts and your just a punter. F1 are providing a service and are happy to take my £512, left the wheels and tyres looking like a banger car, a quick rub round with a rag wouldn't have gone a miss. The sad thing is that I've recommended numerous people to go there. I'm probably going to have to rethink this and probably recommend people not to go there.

December 8, 2022
Unprompted review
Rated 5 out of 5 stars

new tyre

fantastic service from start to finish special mention to TOM his customer service was amazing top marks

October 7, 2022
Unprompted review

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