Formula One Autocentres - Eastbourne Reviews 

72
TrustScore 4.5 out of 5

4.6

40 Junction Road, Eastbourne, BN21 3QR East Sussex, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Absolutely Brilliant service! Been there yesterday for changing front tyres, Mark has been extremely nice and helpful, haven’t seen such a professional and quick service! Also Callum, who looked after... See more

Rated 1 out of 5 stars

Booked online well in advance, turned up 5 minutes before my alloted 3 pm MOT appointment, to be told my appointment was 2.30pm and I'd missed it. Assured them I'd booked 3 pm and then found the remi... See more

Rated 5 out of 5 stars

They have been great and helped me out massively with two recent incidents that happened to my car. I cannot recommend them enough they have been helpful, trustworthy and reliable on every visit as we... See more

Rated 5 out of 5 stars

Eastbourne branch - this is the third time these guys have come to our rescue at short notice! Friendly, helpful & always good value. Could have told me I needed a new tyre (they only had an expensive... See more


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance

Written by the company

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Written by the company

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Contact info

  • 40 Junction Road, Eastbourne, BN21 3QR, East Sussex, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

72 reviews

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4.6

All reviews

(72)

5,485 reviews in the last 12 months

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Rated 5 out of 5 stars

Had my van MOT done here

Had my van MOT done here, failed first time. Staff really helpful, advised me how to fix the problem, did it myself. Had a free re test, passed. As I said they were really helpful, and saved me some money!

March 9, 2023
Unprompted review
Rated 5 out of 5 stars

Simon and the team at Eastbourne are…

Simon and the team at Eastbourne are wonderful. My car’s alternator went, and I was told to bring it in, but they were very booked that day so it may take a couple of days, which was fine. I got a call later to say they could do it and my car would be ready by end of day, it really is exceptional customer service. I have been a loyal customer for years and will continue to be. Would highly recommend this garage.

March 1, 2023
Unprompted review
Rated 5 out of 5 stars

Thankyou to Simon who was very kind and…

Thankyou to Simon who was very kind and helpful after my car failed it's mot. He quoted me for the work and explained clearly what needed to be done. I will definitely be returning and recommending Formulaone Autocentres Eastbourne to friends and family.
One very happy customer thanks to Simon and his team.

February 28, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic Formula One

Simon and the team do a great job. Explain things well and try to keep the costs down for you.

Took my Fiat in for a service and MOT, knowing the MOT was going to be painful.

Simon took the time to explain all the issues, including showing me the car on the ramp, and the best and most cost effective route forward . Simply fantastic service. If only more places had their ethos.

Add to that, they also are able to offer spread payments via a "Klarna" style service, it all helps, especially in these uncertain times.

Thanks for a great job, the car drives so much better now!

February 28, 2023
Unprompted review
Rated 5 out of 5 stars

Happy

The on line MOT and service booking was easy and convenient and a good price. It probably helped that because I have used you before so had trust in your team. So when I needed extra work I felt it was needed.
Don't hesitate to tell friends

February 22, 2023
Unprompted review
Rated 5 out of 5 stars

Helpful and good service

I booked mot online and paid, I would recommend booking a couple of weeks before as they appointments book up quick. Unfortunately car failed but I got a phone call to inform me and a reasonable quote for the work they had to do. I had to take back the next week as they were so busy, but everyone was really nice and assured me OK to drive home, found them the trustworthy and they fixed car and did re test.
In the past they have changed tyres for me too for fair price and happy to check car when I am worried.

February 17, 2023
Unprompted review
Rated 5 out of 5 stars

Thank you to Simon at Eastbourne.1

I would like to thank Simon at the Eastbourne branch of Formula One Autocentres. I had a flat tyre caused by a nail and he had the right sized tyre in stock and got it done immediately. Brilliant customer service. Thank you.

February 22, 2023
Unprompted review
Rated 5 out of 5 stars

Formula One in Eastbourne - Great Service!

I called Formula One in Eastbourne at 3pm yesterday because my car was making a squealing noise. Simon was very helpful and said to come straight in and he'd check it. Within half an hour he had identified the problem as the drive belt and by 5pm it was replaced at a very reasonable price (less than £50). I drove away very happy. Well done Simon, and all the team at Eastbourne!

February 15, 2023
Unprompted review
Rated 1 out of 5 stars

Cannot trust online bookings

Called Formula One Autocentre to book MOT on 4 Jan 2023. I was told they do not do telephone bookings and I must book online. I went on their website and booked the MOT on 25 Jan in the morning (there was no time choice) for £36. I received a confirmation email from Bookmygarage, although I made the booking on Formula One website. When I arrived at 08:15 on 25 January 2023 I was told my car was not booked in and they were full. Last year I made the booking on the phone and was very impressed which is why I was returning.
I suggest if you make an online booking at Formula One Autocentre Eastbourne that you call them to confirm it has been registered on their system

January 25, 2023
Unprompted review
Formula One Autocentres - Eastbourne logo

Reply from Formula One Autocentres - Eastbourne

Dear Rosemary,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Rated 5 out of 5 stars

Eastbourne branch

I visited the Eastbourne branch after having 2 terrible experiences with the Halfords car garage. Halfords were very rude and made me feel very uncomfortable as a young woman.
The Eastbourne Formula One auto centre was very warm and friendly and were happy to answer any questions I had. They made me feel really relaxed.

August 4, 2022
Unprompted review

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