Yet again, Formula One Autocentre on Leek Road, in Stoke-on-Trent has saved my day. Having driven through flood water on the dual carriageway, a panel underneath my car came lose and was draggi... See more
Location
Switch locationUnit 1, 751 Leek Road , ST1 3NF Hanley, GB
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Called the autocentre by phone and was greeted by a polite mannered manager called Andy. Booked vehicle in for a service, my availability was met. Arrived 15 minutes beforehand, shown to the wa... See more
Took my car to have the work done when it failed the MOT they did part of the work (£250) then checked the engine light problem then said it can’t be fixed! So lost £250 and now my car needs to be sc... See more
Company replied
I visited Formula 1 Hanley late this afternoon in the chance they could fit me a new tyre. Alex was incredibly helpful and after examining the tyre informed me that they could repair rather than need... See more
Company details
Written by the company
Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.
Formula One Autocentres
Written by the company
- Trust Formula One Autocentres to bring you the best value in your town
- We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.
Contact info
Unit 1, 751 Leek Road , ST1 3NF, Hanley, United Kingdom
3.0
Average
78 reviews
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Been into the Hanley
Been into the Hanley, Stoke on Trent, branch today. Fast and friendly service. Will be returning.
August 22, 2023
Unprompted review
Brilliant service today from the Hanley!
Brilliant service today from the Hanley branch! Fast and efficient service! Very friendly. Highly recommended. Thank you
August 17, 2023
Unprompted review
Great service
Top guys. Decent service. Very helpful and quick turnaround. Cheers folks
August 16, 2023
Unprompted review
I was seen to straight away.All staff…
I was seen to straight away.All staff managed to understand i didn’t know much about cars. And resolved the cars issue quickly within about 10 minutes.
August 11, 2023
Unprompted review
I now use Formula 1 Stoke My No 1 go to Place
I now use Formula 1 stoke as ny go to place for all my vehicle needs. Andy and the team are fantastic and i am always made to feel welcome and greeted as such. All work undertaken has been correctly diagnosed and repaired. Great value for money too and Andy is always spot on with his knowledge of vehicles and the range of Formula 1 components needed to complete any job. Well done Andrew and Team
August 5, 2023
Unprompted review
A garage you can 100% rely on and trust! :-)
Yet again, Formula One Autocentre on Leek Road, in Stoke-on-Trent has saved my day.
Having driven through flood water on the dual carriageway, a panel underneath my car came lose and was dragging on the ground.
The team at Stoke helped me without any problems. Great, fast, value service.
If you’re looking for a garage you can rely upon, look no further, this team of expert mechanics will help you get back on the road asap.
August 4, 2023
Unprompted review
Really happy with service
July 31, 2023
Unprompted review
Very efficient and friendly
Had all 4 tyres done the other day but couldn’t find my locking wheel nut key. This meant it couldn’t be done, once we had found it they were able to fit us in the very next day!! Staff were really friendly! Big thanks
June 29, 2023
Unprompted review
Great customer service
Great customer experience while job is being done at a busy time during the day. Manager Andrew was very polite and helpful with great customer service.
June 28, 2023
Unprompted review
May use AI-assist with repliesRead more
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F1 refused to do simply puncture on electric car or Hybrid!
Used F1 for years always good service but today had a puncture in my wife BMW i3 booked it in on arrival at the Hanley depot Stoke on Trent, the chap on reception said “Is that a Hybrid” I said “no” its all electric sorry he says “we dont do tyres on anything electric head office say the tyres are different side walls and thickness are different ” So left (never to return) and went to a local tyre dealer no questions asked simple repair cost £12
June 24, 2023
Unprompted review
Reply from Formula One Autocentres - Hanley
Dear Jeff,
Please contact our Customer Care Team by using the following link:
https://www.f1autocentres.co.uk/contact/customer-services
We would like to take some further details from you and have the matter investigated.
Regards
Customer Care
Great service and very helpful and…
Great service and very helpful and friendly staff. Will use this firm again.
June 6, 2023
Unprompted review
I'd give them 6 stars if I could!
In a world where everything seems to be automated and impersonal, to find a place where all the staff, were honest, reassuringly competent, and friendly was an absolute revelation. Even when my locking wheelbolt key broke, they had the answer!
Having previously dealt with most of the big - name competition, I wouldn't now go anywhere else. Bravo.
April 5, 2023
Unprompted review
Absolutely brilliant service from start…
Absolutely brilliant service from start to finish with special thanks to Paul who was great .
April 5, 2023
Unprompted review
Booked in for an MOT at short notice
Booked in for an MOT at short notice. Promised for 5pm, but as I needed the car earlier Andy and Paul bust a gut to get it done earlier. The car passed the test first time - and they pointed out that the front tyres would need replacing in 2,000 miles and so didn’t try to “make more value” from the MOT. I have a natural cynical bent, but Formula 1 gave totally gained my trust.
March 24, 2023
Unprompted review
Great service
Great service, I have an old fabia vrs, and always take it to formula one on leek road as they do most things while you wait. It has not been the easiest of cars to work on and today with a bit of hammering and banging it got through its MOT. They don’t let you down and persevere against all odds, always taken it there and is defo my go to garage, great service, great work thanks.
March 15, 2023
Unprompted review
Reliable
The team at the Hanley branch never let me down. Always take my bmw here for my wheel alignment, only place that seem to get it right. All the staff are always friendly and understanding. If I book at a time it usually straight in when I arrive
March 6, 2023
Unprompted review
Went to formula one auto centres in…
Went to formula one auto centres in Hanley on Monday was greeted by Andrew the manager was asked to take a seat on waiting room which was clean and tidy was updated with the tyre which was unrepairable, they checked the alignment and showed me the old tyre which was wearing uneven wouldn’t of known anything about this until I was shown by the staff there highly recommend formula one auto centres in Hanley
February 27, 2023
Unprompted review
Great service and advice
I've been taking my cars there for many years and have had great service and advice
And have always been happy with the price paid
February 23, 2023
Unprompted review
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