Formula One Autocentres - Kidderminster Reviews 

80
TrustScore 3.5 out of 5

3.6

112 Worcester Road, Kidderminster, DY10 1HY Worcestershire, GB


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Rated 5 out of 5 stars

Booked Service and MOT well in advance at Kidderminster, having used them before. All completed early despite them having short staff due to illness. I was given a "heads up" on very slight oil leak s... See more

Rated 5 out of 5 stars

I just visited Formula one Kidderminster as my car had a slow puncture. I was in and out within an hour with my tyre repaired at a very reasonable cost. The staff were friendly, helpful and extremel... See more

Rated 1 out of 5 stars

⭐ 0 Star Very poor experience with F1 Autocentres. I arrived for my MOT appointment on time but needed to disable the PIN to Drive feature on my Tesla before handing over the vehicle... See more

Company replied

Rated 5 out of 5 stars

On the M5 the tyre warning light came on so I stopped at a service station & as nothing appeared wrong carried on to Shropshire. I called in at the Formula One Autocentre on the outskirts of Kiddermin... See more


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance

Written by the company

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Written by the company

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Contact info

  • 112 Worcester Road, Kidderminster, DY10 1HY, Worcestershire, United Kingdom

3.6

Average

TrustScore 3.5 out of 5

80 reviews

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3.6

All reviews

(80)

5,348 reviews in the last 12 months

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Rated 2 out of 5 stars

Had mot booked in for a week time

Had mot booked in for a week time. Arrived to be told was no tester. Claimed they had tried to contact me which they hadn't.
Couldn't refund on site had to email the company.
Staff smoking inside the workshop
Very unprofessional
How ever the staff member who did the service was very nice !

April 15, 2023
Unprompted review
Formula One Autocentres - Kidderminster logo

Reply from Formula One Autocentres - Kidderminster

Dear Bradley,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Rated 1 out of 5 stars

DO NOT GO - CHARGED FOR FALSE REPAIRS!

As a nearly 70 year old, I took my car to the Kidderminster branch for a service where a this highlighted £600 worth of work. I paid this and thought I'd take the car here for my MOT too. Following this, I was informed that £548 in repairs which I was shocked at considering the work just completed. I thought I'd go elsewhere to where I found a local garage that said the work would cost approx £320 and agreed to take it here. I've just received a call from the new garage to say that there are NO repairs to be done, all it cost me was the £45 retest fee. I can't believe this garage are getting away with it, I wonder how many other pensioners they've ripped off!!!!!!

March 8, 2023
Unprompted review
Formula One Autocentres - Kidderminster logo

Reply from Formula One Autocentres - Kidderminster

Dear Carol

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/custom er-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Rated 1 out of 5 stars

KIDDERMINSTER Booked for mot almost there got call of…

Booked for mot almost there got call of the garage they had to cancel they rebooked me for 1pm the next day. I went when I arrived, I was told they shouldn't have rebooked me for when they said as still unable to do my mot. Not happy at all as now I have no mot, so no car and can't get one for a week. Can't even get my children to school. Far from happy with the service (or should I say cancelling my service I was booked in for twice).

March 3, 2023
Unprompted review
Rated 5 out of 5 stars

An excellent experience

An excellent experience. I arrived slightly early, the car was attended to straight away. Job done at a very good price. Staff went out of their way to be helpful, firstly Kieran who attended to my vehicle showed me of a minor fault on the engine. I needed other advice regarding the DPF. Josh who was managing reception gave me helpful advice regarding that. I was also given a report regarding my tyre condition. I will most certainly come again even though it is not very close to my home. I would recommend this service station.

November 30, 2022
Unprompted review
Rated 5 out of 5 stars

I just visited Formula one…

I just visited Formula one Kidderminster as my car had a slow puncture. I was in and out within an hour with my tyre repaired at a very reasonable cost. The staff were friendly, helpful and extremely efficient. I will recommend Formula one to my friends and relatives and I will return there for my next service and MOT.
Well done formula One.

November 29, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent sevice

4 tyres fitted at the best price, all my concerns regarding the tyre valves with pressure sensors were sorted. Thank you and well done Josh and his team

November 17, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

After finding a screw in my front tyre. Googled tyre fitters formula one came up in the search. Compared prices of several tyre places and they seemed to be really reasonable. Called in and explained and they couldn't have been more helpful. I agreed a price was shown seating area where I could wait and 20 min later I was ready to leave. A big thankyou to Paul and Josh.

November 13, 2022
Unprompted review
Rated 1 out of 5 stars

Went there today with a flat tyre

Went there today with a flat tyre, the chap who came out said he was too busy to help, he was very rude, will never use this company again

October 16, 2022
Unprompted review
Formula One Autocentres - Kidderminster logo

Reply from Formula One Autocentres - Kidderminster

Dear Darren,

Please contact our Customer Care Team by using the following link: https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Rated 5 out of 5 stars

Fantastic service all round

Fantastic service all round. Initially selected F1 Autocentres to have tyres replaced but will be returning for all car related needs. I found the staff to be extremely helpful and knowledgeable without upselling me services I didn't want or need. Highly recommend.

September 15, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service from Kidderminster…

Excellent service from the Kidderminster branch in fixing a puncture today. They quickly sorted out the problem while I waited, I was kept informed as to the condition of the tyre and the repair necessary and the price was very fair. I feel confident that the tyre is both airtight and safe.

May 13, 2022
Unprompted review

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