Absolute fantastic customer service from AJ. Went in for full service and they found it needed fluids and also the exhaust back box was falling apart so had that replaced, if left longer then it woul... See more
Location
Switch location152 Abbey Lane, LE4 0DA Leicester, GB
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See what reviewers are saying
I booked my Q7 for MOT, Wheel Alignment, Oil change filter and Air filter. The Alignment has made a huge difference in how the car handles The staff were helpful and the MOT Tester who I was w... See more
I’ve just had one of the most frustrating MOT experiences I’ve ever dealt with at Formula One Autocentre Leicester on Abbey Lane. My car failed its MOT for the horn not working and sidelights not wor... See more
Company replied
Last weekend a loud noise appeared under my car and a lot of rattling. I guessed I had an exhaust problem so I drove to the F1 Autocentre on Abbey Lane in Leicester. I arrived at 0820 my car was diagn... See more
Company details
Written by the company
Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.
Formula One Autocentres
Written by the company
- Trust Formula One Autocentres to bring you the best value in your town
- We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.
Contact info
152 Abbey Lane, LE4 0DA, Leicester, United Kingdom
3.2
Average
49 reviews
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Tyre puncture repair.
Called in at Leicester F1 autos early morning without booking to have a punctured tyre looked at (tyre was one of two replaced by F1 in February) ,very helpful staff had tyre fixed after leaving it with them for 40 mins,great service ,will call again.
July 23, 2022
Unprompted review
F1 Leicester abbey lane
F1 Leicester abbey lane - incredible service! The guys there, particularly Joe are so helpful, welcoming and extremely knowledgable. Mechanics have a stigma of ripping people off but I can confidently say this f1 garage is reliable honest and I highly recommend
March 17, 2022
Unprompted review
Fab team at Abbey Rd Leicester
There was an error on my booking through head office
The staff at Abbey Road, Leicester could not of been more helpful and friendly
Would recommend to anyone to use this branch they are fab
December 15, 2021
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Customer Service
Turned up at the Leicester branch Sunday for a puncture repair. Only one car on the ramp so thought it would not be too long before I got looked at but didn’t count on being ignored whilst the staff were happily chatting away and rolling cigarettes. Was told to come
back tomorrow. Not for me. Customer service non existent.
December 6, 2021
Unprompted review
Reply from Formula One Autocentres - Leicester
Dear Mark,
Please contact our Customer Care Team by using the following link: https://www.f1autocentres.co.uk/contact/customer-services
We would like to take some further details from you and have the matter investigated.
Regards
Customer Care
Great service at Leicester Abbey Lane
Had the misfortune of 2 screws in 2 different tyres recently. Booked both for puncture repair online at a very reasonable £22 at the Leicester abbey Lane branch.
Excellent service on both occasions, friendly and helpful staff, definitely recommend.
November 11, 2021
Unprompted review
Great Customer Service
Have used Formula 1 for years and have always had great value for money and trustworthy work done. Had my car in this time for its service and realised whilst it was there that the MOT was soon due, rang them up and they fitted it in and sorted it whilst it was there saving me having to arrange to have to drop it off again.
August 19, 2021
Great service!
Such amazing quick service by the Wigston branch! Mantas has great customer service. Thank you and will see you again. 100% recommend.
August 13, 2021
Unprompted review
Brakes and pads... Get a second opinion!!!
I took my car in for a full service, I was called by F1 Autos and told that my car needed new brake pads and discs all, that two tyres were also about ready for changing. I was quoted over £350 for repairs without new tyres. When I asked did the car was still on the ramp I was told no. I said I'd come and collect the car without the repairs being done. When I picked the car up I was offered finance to cover the cost of the repairs, but I explained my car had its MOT booked for 3pm that same day. I was told that brakes and pads wouldn't come up on an MOT (REALLY!!).
My car passed its MOT with no advisories. I asked about brake pads and discs they said they were perfectly good. My partner had taken his car for an MOT at F1 Auto's 6 months ago, he was told his car had failed its MOT on brakes and pads. Shockingly, he had only had his brakes and pads replaced 5 months earlier by F1 autos!! My friends MOT at the same branch failed its MOT for the same thing. So glad I didn't have my MOT there and got it checked independently. I honestly think it's a complete scam, I doubt my service was done properly now too!!
August 9, 2021
Unprompted review
Reply from Formula One Autocentres - Leicester
Dear Sereen,
Please contact our Customer Care Team by using the following link: https://www.f1autocentres.co.uk/contact/customer-services
We would like to take some further details from you and have the matter investigated.
Regards
Customer Care
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