Formula One Autocentres - Mansfield Reviews 

49
TrustScore 3.5 out of 5

3.4

202 Chesterfield Road North , NG19 7JG Mansfield, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Had aircon regas and clean and it and it was totally not working after a couple of days. After contacting the Mansfield garage and arranging for them to check it, the problem was sorted and I was real... See more

Rated 1 out of 5 stars

Phoned Formula 1 just 5 minutes ago and asked for quote to replace a clutch master cylinder on my VW Caddy 1.6tdi and was told that this was not a thing they do but their webb site says they do clutch... See more

Company replied

Rated 5 out of 5 stars

Clear helpful friendly and efficient personnel.I called Formula 1 at Mansfield with two problems with my car and within three hours I arrived at my appointed time and within no time at all problems so... See more

Rated 5 out of 5 stars

Extremely professional and courteous throughout the appointment. Had four new tyres fitted and balanced. Paid extra (discounted due to purchase of tyres) for a wheel alignment and adjustment. B... See more


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance

Written by the company

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Written by the company

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Contact info

  • 202 Chesterfield Road North , NG19 7JG, Mansfield, United Kingdom

3.4

Average

TrustScore 3.5 out of 5

49 reviews

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3.4

All reviews

(49)

5,328 reviews in the last 12 months

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Rated 2 out of 5 stars

Con artists that try and rip you off

I opted for the combined service and MOT recently, it wasn't the cheapest but I chose them because they were local and part of a bigger franchise. I have been here previously for tyres and have found them reasonably priced.

My husband dropped the car off and was told it would be ready in a few hours, we got a phone call less than an hour later to say the MOT had been completed and we needed 2 new tyres as they were near the legal limit and it needed balancing which would be an additional cost of £367.
I asked if we didn't have the tyres changed would it fail, was told yes. We said we would fetch the car and take it to another garage that specialises in tyres and bring it back as it was £200 cheaper.

Got to the formula 1 to be told the MOT and service were not yet completed and would be another 4 hours at least.
On enquiry regarding the tyres we were informed, 'he's done you a favour and will put it as an advisory' the tyres were at 2mm, the legal limit being 1.6mm. Totally trying to rip us off.
It passed with no advisories either.

Will not go back, absolute con artists ripping people off

February 16, 2022
Unprompted review
Formula One Autocentres - Mansfield logo

Reply from Formula One Autocentres - Mansfield

Dear CJ Cosmedics,

Please contact our Customer Care Team by using the following link: https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Rated 1 out of 5 stars

They book you in for the next day

They book you in for the next day. All details taken. You coming next day and waiting like idiot because you not in the system... 2nd time happened to me. Not worth it spending your time here waiting.

December 5, 2021
Unprompted review
Formula One Autocentres - Mansfield logo

Reply from Formula One Autocentres - Mansfield

Dear Gregor,

Please contact our Customer Care Team by using the following link: https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Rated 1 out of 5 stars

Just got a reply from customer support…

Just got a reply from customer support that even if you can get the parts at a quarter!! of there quoted price they will not refund the difference. I have been robbed by this rip off company and submitting evidence to them they have no incentive to treat you with respect, except take you for a literal ride.
Ball joints, and front brakes with MOT £450... HOW THE HELL do they justify this? They want you to go to garages and get writeen quotes within 7 days...

Yeah becuase we love doing that, going from garage to garage and waste there time to write a quote with VAT number.. absolute morons.

Bear in mind they claim the prices for there parts are on a database and can't change it.. They used the SAME!! parts I could of broguth from the online "4less" sites and charged 4 times the price.. do yourself a favour and buy the parts and make the company wait. They care nothing about you and your wallet.

October 1, 2021
Unprompted review
Formula One Autocentres - Mansfield logo

Reply from Formula One Autocentres - Mansfield

HI Aaron,

Thank you for your review.

As per our email, we are unable to accept a quote that isn't like for like, which is what you have submitted. We are happy to look into this again for you but we would require a like for like quote, as per our T&C's.

If you change your mind and wish to submit a like for like quote, then please do and we will happily verify this for you.

Regards
Customer Care

Rated 1 out of 5 stars

I thought your colleagues had closed with the matter. Not interested what I was saying.

I spent almost £800 with this company between tyres mot service and wheel alignment. But told me I need a new polen filter. I was astonished at the price of £ 61. The filter only cost £14 retail. It only took 2 mins to fit . I got in touch with Kia and they told me it would cost £49. Told this to there head office and the said we will price match. Plus 10 %. They knowing it would cost me a lot more in petrol and time . I've lost all trust In them . They just didn't get the point .I will never use this company again. Please always phone around before using this firm.

September 5, 2021
Unprompted review
Formula One Autocentres - Mansfield logo

Reply from Formula One Autocentres - Mansfield

Dear Paul,

Please contact our Customer Care Team by using the following link: https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Rated 1 out of 5 stars

I arrived at the garage on time to have…

I arrived at the garage on time to have two new tyres fitted.
I went into the reception area and told the manager about the very low exhaust on my car. This is an ex-mobility Peugeot Partner Tepee which is designed to carry a Mobility Scooter. The back has a very low exhaust due to the ramp at the back.
I then went outside to watch how the work was progressing.
When the work was finished the mechanic drove the vehicle off the ramp and the exhaust hit the ramp quite hard. I told the mechanic that I had already told the manager about the low exhaust. He checked the exhaust and said that it was scrapped a bit but would be OK.
I then realised that the person that had driven the vehicle onto the ramp would have scrapped it as well.
I have now got a rattle from the exhaust and will have to get it fixed. Thanks for that Mr Mechanic.
I can only assume that either the manager forgot to tell the mechanic or he told him but he didn't pay a lot of attention.
Won't be using this garage again.

July 30, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, efficient and friendly staff. Technician was very knowledgable and explained all aspects of the courtesy four wheel alignment check. Exercised great care in attending to tyre changing and wheel balancing. Torqued wheel bolts correctly too, satisfying my safety. Outstanding!

June 28, 2021

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