Formula One Autocentres - Newcastle Reviews 

30
TrustScore 3 out of 5

3.1

219 LIVERPOOL ROAD, NEWCASTLE, ST5 9HW STAFFORDSHIRE, GB


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Rated 1 out of 5 stars

Booked for MOT and small service at NUL branch. MOT failure; advised it needs 1 new tyre 2 springs and 1 track rod end. Cost over £800. Having checked for Fail certificate on DVSA I was shocked to se... See more

Company replied

Rated 5 out of 5 stars

Dav is an absolute credit to your organisation. He went the extra mile later last night to get a tyre ordered, and this morning he was knowledgeable, supportive, kind and an absolute star! He runs a... See more

Rated 5 out of 5 stars

Just had two tyres replaced at the Newcastle under Lyme f1autocentre, excellent service, fast and professional,highly recommended, will use again for a brake refurb .

Rated 5 out of 5 stars

These guys went above and beyond to help me out on a Sunday afternoon. Having woken to a flat tyre I managed to get the car to the garage, although they were already busy they managed to get my tyre s... See more


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance

Written by the company

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Written by the company

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Contact info

  • 219 LIVERPOOL ROAD, NEWCASTLE, ST5 9HW, STAFFORDSHIRE, United Kingdom

3.1

Average

TrustScore 3 out of 5

30 reviews

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3.1

All reviews

(30)

5,365 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic company

Used formula one many times and have never once had anything to complain about. Always friendly and helpful. We usually use Crewe but due to them not able to do MOTs at the minute we were offered Newcastle. Pleased with the service we have received from both and will always use either of them.

May 14, 2023
Unprompted review
Rated 5 out of 5 stars

5 star service

Re: Newcastle Under Lyme branch.
Thank you so much for sorting my flat today. I was having an awful day and you've really helped. The guy on the desk was friendly, honest and knowledgeable with my step dad & sorted it straight away. I'll be sticking with you now. Thanks again

January 9, 2023
Unprompted review
Rated 5 out of 5 stars

Top Team in NUL Staffs

These guys have literally kept me on the road with their easy pay installments on MOT's I went to the Newcastle Under Lyme branch and they were superb!! As a female who knows nothing about cars their transparency was refreshing, nothing was too much trouble - absolutely outstanding - i will definitely be recommending to friends and colleagues

November 16, 2022
Unprompted review
Rated 1 out of 5 stars

I booked My car in for an oil and…

I booked My car in for an oil and filter change, on pick up they gave me a list of jobs that apparently needed to be done on the car. Coming to total of £675. Since iv had the car back its loosing power to the engine, the car is pulling back. None of this was happening before i took the car to this garage! I would definitely not recommend this place.

November 3, 2022
Formula One Autocentres - Newcastle logo

Reply from Formula One Autocentres - Newcastle

Dear jodie,

Please contact our Customer Care Team by using the following link: https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Rated 1 out of 5 stars

Avoid at all costs

F1 maybe their name but don’t be misled. F1 teams can change 4 tyres in just over 2 seconds F1 autocentre in Newcastle, staffs took 2 hours to fit 2!
Despite being booked in online, confirmed by phone and given a specific timed appointment, it still took 2 long hours. watching staffs wandering around, smoking in the doorway mostly doing nothing. I was not alone, another customer in the waiting room 2 hours for a
puncture repair. It wasn’t busy, there was plenty of staff mostly doing nothing. The phone was ringing off the hook which explains while I couldn’t get through the previous day. Once I got home I discovered both front wheels have nasty scratch marks on them. I should try and phone them but they just don’t answer the phone and I have already wasted enough of my life. Never again, never again will I use this company. Avoid at all costs.

April 13, 2022
Unprompted review
Formula One Autocentres - Newcastle logo

Reply from Formula One Autocentres - Newcastle

Dear Darren,

Please contact our Customer Care Team by using the following link: https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

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