I booked two tyres with fitting through a reputable tyre-selling website and selected Formula One Autocentres for same-day fitting. Unfortunately, the experience was extremely disappointing. Upon... See more
Company replied
Unit 6, Denvale Trade Park, BR5 3RN Orpington, GB
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I booked two tyres with fitting through a reputable tyre-selling website and selected Formula One Autocentres for same-day fitting. Unfortunately, the experience was extremely disappointing. Upon... See more
Company replied
Fast service called that morning and went straight down to have my new tyre fitted. This was done within 30 mins and they had a large warm waiting room with a toilet which was fab as I had the 2 toddl... See more
Our car failed it's MOT and we popped into Formula One Autocentre in Orpington to see if we could get it fixed quickly. The guy we spoke to was wonderful - booked us in quickly and even helped negotia... See more
Had a great experience. My husband booked it in on line and paid, i dropped car in and was supposed to leave the wheel for a new tyre and when i entered the gentleman said he would do it for me right... See more
Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.
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Unit 6, Denvale Trade Park, BR5 3RN, Orpington, United Kingdom
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As per usual the staff were welcoming and friendly.
Explained and costed additional work required, before starting it.
Have been using formula 1 for some years now and see no reason to change.
First time at Auto center very impressed by how helpful the staff was from the moment I arrived. Also Tony was great on keeping me updated on progress with my car.
Booked a time slot 3 days ago, turn up 20 mins early and guy comes out and says I’m sorry we are snowed under maybe able to fit you in tomorrow, I asked them what is the point of having a website and having to book a time slot, funny they didn’t have an answer, asked for my money back and all they said is your have to ring this number but they won’t answer until Monday morning, there ok taking your money funny it’s so hard getting it back isn’t it, never used this company before if they was good was going to use them constant no way now stay away
I called to see if there was any availability to get my air-con sorted today. They couldn’t have been more helpful. Saw me straight away and did the efficiently and with good customer service.
The experience was great with no customer service BS, right on the way I like it. Plain and simple about what the issues honestly are.
Alan is massively helpful and fixed an issue with our hybrid within minutes of me walking in the door.
Will return for all future work
Absolutely brilliant service... I have been struggling for years to find a good service provider. These guys are professional yet make you feel welcome and comfortable. I have an R32 and main dealers quoted me over 500 pounds just for break pads, yet these guys did that a service and change my coolant and brake oil and I still had change from 500. Yes I would recommend them
So helpful and fast service and good on price to
Very helpful staff looked at re-gassing the air conditioning of my motorhome only to find holes in the pipework. The bonus was there was no charge!
Now need to find a pipe.
To Alan of F1 in Orpington's town,
A heartfelt ode of thanks from hearts unwound.
From Andrew and from Dolly, dog so dear,
In gratitude we sing, so all may hear.
Upon the roads, our faithful steeds we ride,
In trust of those who care and skills provide.
And you, dear Alan, have surpassed them all,
With kindness, honesty, and standing tall.
From first contact, swift as Hermes' flight,
Your helpful hand did guide us right.
For four new tyres on our smart car's frame,
We thank you for your mastery of the game.
In but half an hour our steeds were shod,
As if by magic, or the will of God.
The toil of lesser men would take much longer,
But you, dear Alan, proved yourself much stronger.
Great Orpington, with shops that do entice,
A welcome haven, fair and oh so nice.
Whilst tyres were fitted, we did browse and roam,
A perfect blend of service and a shopping dome.
To Alan and his team at F1,
No higher praise for you could e'er be sung.
For in your craft, your expertise, your care,
Most organisations could not compare.
A lesson for them all, we must proclaim,
In customer service, you have won the game.
To trustpilot, our words we shall commit,
In epic praise, your excellence we'll transmit.
So hear us now, and let our thanks resound,
For Alan and his team, the best around.
In Orpington's town, to F1 we'll go,
For tyres and service that'll make our hearts glow.
From Andrew and from Dolly, grateful friends,
Our earnest thanks to you, our praise extends.
In you, we've found a rare and shining gem,
At F1 Auto Centre, the truest diadem.
Took my VW Golf GTi to the Orpington branch to have 4 new tyres fitted. I’m fussy about my wheels and wanted them to be kept in pristine condition. I received a warm welcome and the fitter was most understanding about my wheels. Formula One Autocentres apparently use plastic equipment to remove and fit new tyres which avoids any scratching of the alloys. He did a perfect job and my alloys still looked pristine after the job was completed. I was able to wait in the comfortable waiting room and I’m very pleased with the whole experience. Well done to your fitter for his courtesy and attention to detail in providing an excellent service.
My son had a tyre blow out on the motorway. The tyre was not repairable. He needs his car to get to work so a replacement was urgent. I had recently had three new tyres fitted at Formula One Orpington, so contacted them for assistance and spoke to Alan yesterday morning. Alan was extremely helpful and proactive in identifying and sourcing the most suitable tyre at the best price, and fitted the tyre yesterday afternoon. Great job. I will come back.
Alan, Andy and Tony were so very helpful and so very patient with, what turned out to be, an increasing amount of unexpected work on my old Zafira. I would thoroughly recommend Formula One for your repairs and servicing.
I drove from Argyll to Orpington to install & commission a renewable tech system. On the way I suffered a blow out on rear. ( not a tyre supplied by this company!). I was only in Orpington for 48 hours so upon arrival I contacted the guys in Orpington branch. They were quick, efficient and could not do enough for me. I thought I’d need a pair for safety but they were honest enough to tell me that as my existing were only 6 months old just one new tyre would do it.
Very impressed and grateful. I really didn’t want to drive 500 miles without a spare! Thank you.
Alan & Roman (hope I’ve spelt his name right) made my day. Very knowledgeable and helpful. They now have a loyal customer.
Always feel safe taking my car to the Orpington branch. I've found they are genuine, knowledgeable, very reasonable with their prices and do an excellent job. I've used this branch a few times and am happy to recommend them to anyone and will use them again whenever needed. Thanks Alan and your staff.
Excellent service from Alan/Tony and team. Very friendly, professional, and did a great job with tyre replacement.
Definitely went over and above and I would recommend highly.
Had punctured tyre and got new tyre fitted in 10 mins.
Fast and effective, reasonably priced.
Great service ! Alan has done outstanding job ! He has been chasing late parts delivery kept me informed and still kept the original appointment slot !
I had a new tyre fitted on my car, and a free winter check, after booking a slot online. The car was moved into the workshop straightaway, and the tyre was fitted quickly. At my request, the fitter also moved the tyres on my car so that I had the two newest tyres at the rear. The manager is efficient and friendly, the winter check was done and the screenwash topped up. I think the Orpington team are excellent, I will definitely go there again in future.
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