Formula One Autocentres - Swindon Reviews 

233
TrustScore 3.5 out of 5

3.7

Elgin Drive, Swindon, SN2 8DP Wiltshire, GB


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Rated 5 out of 5 stars

After a slow puncture discovery, the Swindon team inspected all my wheels for me and discovered a crack in an alloy. They showed me the damage, gave me some fantastic advice, and even recommended an... See more

Rated 1 out of 5 stars

Reply from Formula One Autocentres 5 days ago Dear Mr Walke, I’m truly sorry to hear about your experience at Swindon F1 Autocentre. We strive for customer-centric service and your feedback abo... See more

Company replied

Rated 5 out of 5 stars

After a difficult time with our local VW dealer, Formula one stepped up to the plate and scored top marks for service! Charlene was an absolute star in providing the information we needed regarding a... See more

Rated 5 out of 5 stars

Fitted me in with very short notice for air con re gas. Very friendly and professional service , also accept blue light card to keep us key workers comfortable on the job !


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance

Written by the company

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Written by the company

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Contact info

  • Elgin Drive, Swindon, SN2 8DP, Wiltshire, United Kingdom

3.7

Average

TrustScore 3.5 out of 5

233 reviews

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3.7

All reviews

(233)

5,395 reviews in the last 12 months

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Rated 5 out of 5 stars

Our car failed its MOT

Our car failed its MOT, this was from a different garage, I went to formula one and they were exceptionally helpful.
From taking the car in to driving it away, and overseeing it all is Charlene (sorry if I spelt that wrong) incredibly helpful and considering how busy she is doesn’t miss an update.
I’ve never felt so informed by a garage in my life.
If you want an honest, fair and quick garage go here.
Thanks again for all your help I will definitely be back

January 27, 2025
Unprompted review
Rated 5 out of 5 stars

Took my car in to have it repaired…

Took my car in to have it repaired could not fault the service I received from Charlene and her team they explain to me wot was needed to be done and the price it was they did the work which was an excellent job both myself and my husband will not take our cars anywhere else we always get 5 star treatment from Charlene and her team thank you again for all you do for us

January 17, 2025
Unprompted review
Rated 1 out of 5 stars

Swindon branch con artists

Booked car in for front pads only - quoted £91. Took car in for 8.30am as asked. Hadnt heard anything all day so went to see whats happening at 3pm to be charged £241 for new discs as well even though had no authority to change these!!!
AVOID !!!!

January 24, 2025
Unprompted review
Formula One Autocentres - Swindon logo

Reply from Formula One Autocentres - Swindon

Dear Mark,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Rated 5 out of 5 stars

Excellent service

Excellent service,

I went on Sunday at Formula 1 in Swindon for a tyre puncture repair, and I had an excellent service. People there were happy to help me immediately, they also were super friendly and repaired my tyre, then they checked if there needed any alignment as well and I had a very friendly and professional experience.

Thank you very much,

Kind Regards

January 19, 2025
Unprompted review
Rated 5 out of 5 stars

Fast and friendly service

Fast and friendly service. Had both cars MOT'ed and a service in the last few months, and each time, they did the job quickly and as quoted.
Would recommend to anybody, and will use them again.

January 16, 2025
Unprompted review
Rated 5 out of 5 stars

Brake discs

I was told I needed some new brake discs by a different company booked in with f1 Autocentres and they had a look over the car Charlene was amazing really friendly and professional, told me they were not needed. Will definitely be going here for future servicing and MOT

January 14, 2025
Unprompted review
Rated 5 out of 5 stars

Very competitive and professional

2nd time using the Swindon Elgin site for replacement tyres. I was very impressed on both occasions with the cost of the tyres I chose in comparison with other garages in the Swindon area, and equally impressed with professionalism of the staff at the Elgin site and the waiting facilities...Great experience all round. Thanks!

January 3, 2025
Unprompted review
Rated 5 out of 5 stars

Speedy service

I would like to sat thank you for the quick and easy service and good customer sevice in swindo popped in this mornin to query my exhaust blowi they got the car in straight away diagnose the problem and charlene told me the price it was very good she said they can supply and fit within the hour and it 45 minutes so a big shout out out to charlene for excelant service and thank you formula 1 for the quick and speedy service and for lookin after me

January 7, 2025
Unprompted review
Rated 5 out of 5 stars

A++++ always the best place for your automobile needs

I have been using this service for my MOT needs for many years now, and I can confidently say it is the best place around for reliable and efficient service. Not once have I encountered any issues or disappointments during my visits, which speaks volumes about their professionalism and commitment to customer satisfaction. I wholeheartedly recommend this place to anyone in need of MOT services; it has truly been a trustworthy choice for me!

January 3, 2025
Unprompted review
Rated 5 out of 5 stars

Martin at Swindon store is great guy…

Martin at Swindon store is great guy and was really helpful during the whole MOT-process of my vehicle, He managed to book me in for my retest on the requested day even they were fully booked, Great service overall, definitely recommend and will go back again in future.

December 29, 2024
Unprompted review
Rated 5 out of 5 stars

Got stitched up by a mobile tyre…

Got stitched up by a mobile tyre fitting company, who just delivered the tyre! Next day went into the Swindon branch, asked if they could fit the tyre, their only question was, 'is it a new tyre?' Within 30 mins or so, tyre fitted at a very reasonable price. So much so, I went back later that day and had the tyre on the other side of car replaced. Which still worked out cheaper than the mobile bods for delivering the tyre

December 27, 2024
Unprompted review
Rated 5 out of 5 stars

Swindon branch - Elgin

I have to say, the Swindon branch is absolutely amazing. Everytime I have an issue or a concern they see me so quickly. The manager Charlene is so friendly and chatty. The team provide updates and also let you know what they have done all at a reasonable price.

A massive shout out to everyone at this branch. I would recommend to everyone! Cannot fault at all!!

December 18, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Great experience !! Booked us in super quick next day even ! Did above and beyond for making the experience best as possible would highly recommend this business

December 17, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I've used this garage a number of times over the years and just wanted to say a huge thanks to Charlene and the team as i've never had a bad experience. I've had a number of problems with my car recently and Charlene has always been able to get it booked in quickly and looked at. The customer service is superior to the main dealer and I won't take my car elsewhere.

December 2, 2024
Unprompted review

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