Formula One Autocentres - West Quay Reviews 

53
TrustScore 4.5 out of 5

4.3

Unit 45, City Industrial Park, SO15 1HA West Quay, Hampshire, GB


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Rated 5 out of 5 stars

West Quay, Southampton Division have been superb. I first used them for my lads tyres a few months back. Have been back since to have my own tyres done and recently to have MOT’s on both of my other c... See more

Rated 5 out of 5 stars

Absolutely fantastic Ryan is lovely and I received excellent service as usual. (Only used them twice!) Polite informative well presented bloody brilliant team of blokes ! Thank you so much for... See more

Rated 5 out of 5 stars

Thoroughly recommended, I cannot thank Ryan, Amir and the other guys at F1 Autocentres West Quay enough, they have always been superb with looking after our cars as a family for the past couple of y... See more

Rated 5 out of 5 stars

I was visiting Southampton when my tyre pressure dropped and warning lights came on, after putting air in them it did it again and I found Formula one autocentre who were closing soon, Dusty was amazi... See more


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance

Written by the company

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Written by the company

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Contact info

  • Unit 45, City Industrial Park, SO15 1HA, West Quay, Hampshire, United Kingdom

4.3

Excellent

TrustScore 4.5 out of 5

53 reviews

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4.3

All reviews

(53)

5,527 reviews in the last 12 months

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Rated 5 out of 5 stars

Have used Formula 1 for a few years…

Have used Formula 1 for a few years now, I take both of my cars there for Mot's, Dusty and Amir are both very Informative and helpful on anything that would arise in the way of advisories or if I needed a question answered on something about the vehicle

November 14, 2021
Unprompted review
Rated 5 out of 5 stars

Very Good Garage

I have used formula one for the last 4 to 5 years and found them efficient and helpful. The work they have done on my car is always up to standard. But are they better than the other garages I would not know as I never tried anyone else in the last few years as I have been pleased with their workmanship

October 30, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service & Value

I took my new car for a MOT & service here recently and received 1st class customer service. Dusty was really helpful at explaining what work & parts were required to pass the MOT. The work required to pass the MOT was completed quicker than expected. I took my car back to have the advisory work completed and also received great customer service from Craig. He was really helpful and informative with some questions that i asked. I have been really happy with the work they have carried out on my car and i will definitely use this garage again and would highly recommend to others.

August 21, 2021
Unprompted review
Rated 5 out of 5 stars

Very helpful and polite

Had an MOT done on my car and Dusty explained the advisories to me in a way i could understand and what order i should get them repaired in. Very helpful and polite and for sure will be going back again soon for the work to be done.

August 21, 2021
Unprompted review
Rated 1 out of 5 stars

DO NOT RECOMMEND!!

DO NOT RECOMMEND!!! Attended for a mot and service on my SLK Mercedes
When I collected my car after they had to fix the roll bar link my drivers side window didn’t close fully. Called them to state there was nothing wrong with my windows before they had it. They denied causing any faults and refused to accept liability. Said they would look at it but can’t guarantee fixing it. I was very upset. Took my car to my local Mercedes who re calibrated it and fixed it free of charge. They said it was likely down to formula one garage taking the windows up and down! Terrible service - would not recommend them at all!

August 21, 2021
Unprompted review
Formula One Autocentres - West Quay logo

Reply from Formula One Autocentres - West Quay

Dear Eileen Calnan,

Please contact our Customer Care Team by using the following link: https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Rated 5 out of 5 stars

Awesome service time and time again.

Have used the Formula one autocentre at West Quay in Southampton a few times over the past year, friendly service, great prices every time.

Today popped in for 2 new tyres, good price, no messing about, they booked me in for 3pm I turned up booked in and the tyres were done right away no drama at all.

Doug Hillyar recognised my T4 which is good, he performed his work to first class standards and delivered advice on getting the nuts rechecked in 100 miles or so.

Dusty the manager also gave excellent advice, all of the staff are 100% trustworthy, will be using this centre for all my tyre needs well done boys

August 14, 2021
Unprompted review
Rated 5 out of 5 stars

Cheap tyre

I went to local tyre shop for trye price was 140 then I went to online got 102 same tyre from formula one auto centres good customer service very helpful 👍

August 8, 2021
Unprompted review
Rated 5 out of 5 stars

Grantham Formula 1

I used F1 F1autocentre just over 2months ago for 2new tyres . So impressed I didn't hesitate t o book my car in for its MOT. Prompt service and on time, viewing/ waiting room was clean and tidy. Certainly would recommend this business. Many thanks to the staff.

July 23, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service and Value

The guys at Southampton West Quay are always polite, helpful and professional. Excellent customer service and value, unlike their utterly indifferent colleagues at Southampton Hedge End who wouldn’t know customer service if it bit them.

November 20, 2020
Unprompted review

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