Fabness Reviews 4,909

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,195 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including canvas prints, photo books, and other personalized items, often exceeding their expectations. The user experience is frequently highlighted as easy and intuitive, from uploading photos to designing and ordering, making the process enjoyable. Many also appreciate the fast delivery and efficient service, with orders arriving promptly and well-packaged. However, some customers also noted issues with product quality, such as faded colors, unprofessional finishes, or items not matching advertised descriptions. There were also occasional complaints about incorrect measurements for certain products and delayed or missing express deliveries.

What people talk about most

Product

Clients share positive opinions on product quality, often describing items as first-class, amazing, and... See more

Quality

Customers had positive experiences with quality, with many reviewers praising the excellent quality of... See more

Delivery service

People report positive experiences with delivery service, consistently praising its speed and efficiency.... See more

Order

Reviewers express satisfaction with the ordering process, highlighting its ease of use and quick completion.... See more

User experience

Users describe positive interactions with the user experience, highlighting the ease and convenience of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I received my canvas print and was so very happy with it, now I can see my Mother’s Day bouquet from my girls all year long, the colours are beautiful and the print even wraps around the edges, it arr... See more

Rated 5 out of 5 stars

I have made many photo books but first time using Fabness. The whole experience was great, easy to use, particularly how you scanned the QR code and imported photos straight from phone onto the platfo... See more

Rated 5 out of 5 stars

This is the 3rd photo book I have had published by FABNESS and each book is exactly how I hoped my photos would be presented. It is a fantastic way to relive memories as well as share experiences with... See more

Rated 5 out of 5 stars

We love creating our own photo books using the Fabness platform. It gives us great flexibility of layout and backgrounds. Customer service is always top class. Regular sales mean the product is afford... See more


Company details

  1. Photo Printing Service
  2. Gift Shop

Written by the company

At Fabness we love making your home look fabulous! We are a leading on demand personalised product supplier offering a large range of personalised products including wall art, canvas prints, personalised drinkware and a large range of personalised home decor items. Fabness is sure to have something to suit and ordering is fabulously easy. We ship anywhere in Australia plus for added peace of mind, Fabness quality is backed up by the Fabness 30-Day Quality Guarantee.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful House Name Board

I ordered House Name board, to take it to overseas
for my parents home, It looked really nice. I selected Slate Effect Premium Acrylic-Front Metal House Sign, small size and Default letter.
I bought it on a 50% sale so I added jump the line and express post, received in 4 days.
I also recommend directly or from Fabness website, you can fit more letters. If you order through office works web site you cant fit same number of letters.

May 26, 2026
Rated 3 out of 5 stars

We got what we paid for but…

We got what we paid for but unfortunately it isn't what we wanted as the Perspex layer does make the sign look faded and the metal piece has numbers pasted on it which we thought would be engraved.
Our fault should have asked questions before ordering it.

May 28, 2026
Fabness logo

Reply from Fabness

Hi Frank,

I am very sorry to hear of an issue.

Our description does state the design is printed directly onto the aluminium surface.
I apologise if this was not as expected.

Please reach out to us at support@fabness.com.au if you need any assistance.

Kind regards,
Amanda
Customer Support

Rated 5 out of 5 stars

I love it so much

I love it so much, I ordered a personalised laptop case and it's perfect - excellent quality. Clear photo. Great case - lots of padding. I'm really happy.

May 21, 2026
Rated 5 out of 5 stars

Alternative photo printing

I was impressed with the quality of the photos returned. The process was easy, convenient and very professional. Turn around was very speedy. I will definitely be using the service again.

May 26, 2026
Rated 3 out of 5 stars

Printed photo was cropped tighter than…

Printed photo was cropped tighter than it appeared at checkout. This chopped off a part of the subject matter and spoiled the photo.

May 25, 2026
Fabness logo

Reply from Fabness

Hi Steve,

I am very sorry to hear of an issue.

The order indeed should have been received as was showing on the template/preview when adding to the cart.

Please send an email to support@fabness.com.au with some photos showing the Canvas received, and we will be happy to look into this for you.

Kind regards,
Amanda
Customer Support

Rated 5 out of 5 stars

Attention to detail, spot on

I received my canvas print and was so very happy with it, now I can see my Mother’s Day bouquet from my girls all year long, the colours are beautiful and the print even wraps around the edges, it arrived so quickly, and was ready to hang straight away. I can’t thank them enough, Excellent Service Fabness.

May 21, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look