Fabness Reviews 4,911

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,195 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including canvas prints, photo books, and other personalized items, often exceeding their expectations. The user experience is frequently highlighted as easy and intuitive, from uploading photos to designing and ordering, making the process enjoyable. Many also appreciate the fast delivery and efficient service, with orders arriving promptly and well-packaged. However, some customers also noted issues with product quality, such as faded colors, unprofessional finishes, or items not matching advertised descriptions. There were also occasional complaints about incorrect measurements for certain products and delayed or missing express deliveries.

What people talk about most

Product

Clients share positive opinions on product quality, often describing items as first-class, amazing, and... See more

Quality

Customers had positive experiences with quality, with many reviewers praising the excellent quality of... See more

Delivery service

People report positive experiences with delivery service, consistently praising its speed and efficiency.... See more

Order

Reviewers express satisfaction with the ordering process, highlighting its ease of use and quick completion.... See more

User experience

Users describe positive interactions with the user experience, highlighting the ease and convenience of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I received my canvas print and was so very happy with it, now I can see my Mother’s Day bouquet from my girls all year long, the colours are beautiful and the print even wraps around the edges, it arr... See more

Rated 5 out of 5 stars

I have made many photo books but first time using Fabness. The whole experience was great, easy to use, particularly how you scanned the QR code and imported photos straight from phone onto the platfo... See more

Rated 5 out of 5 stars

This is the 3rd photo book I have had published by FABNESS and each book is exactly how I hoped my photos would be presented. It is a fantastic way to relive memories as well as share experiences with... See more

Rated 5 out of 5 stars

We love creating our own photo books using the Fabness platform. It gives us great flexibility of layout and backgrounds. Customer service is always top class. Regular sales mean the product is afford... See more


Company details

  1. Photo Printing Service
  2. Gift Shop

Written by the company

At Fabness we love making your home look fabulous! We are a leading on demand personalised product supplier offering a large range of personalised products including wall art, canvas prints, personalised drinkware and a large range of personalised home decor items. Fabness is sure to have something to suit and ordering is fabulously easy. We ship anywhere in Australia plus for added peace of mind, Fabness quality is backed up by the Fabness 30-Day Quality Guarantee.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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Rated 5 out of 5 stars

Fabness was very helpful and efficient

Fabness was very helpful and efficient. I was looking for a particular image and the lady found it for me quickly. I was very happy with the outcome. Everything was efficient and went smoothly. I am very happy with the canvas

April 29, 2026
Rated 4 out of 5 stars

Fast service

Fast service, great communication and beautiful product.

Unfortunately product was slightly damaged along the spine of the book in transit, it was a gift due to go across the globe so I didn't have much time to do anything about it, and didn't think to take pictures which seller required, fair enough! My bad. Otherwise the product was great and service fast 😊

May 4, 2026
Rated 1 out of 5 stars

Pictures were way too dark cropped…

Pictures were way too dark cropped poorly and paid for express and priority still took nearly a week

April 20, 2026
Fabness logo

Reply from Fabness

Hi Shannon,

I have checked the order and can confirm the Express production option was selected, and the order was shipped the same day it was placed.

Express shipping was selected, which states a shipping time frame of 3-5 Business days.
Tracking shows this was delivered on the third Business day.

Regarding the images, we provide a preview of the order before adding to the cart, and these should have been received as shown.

Please send an email to support@fabness.com.au with some photos of the prints you have received, showing the issue, and we will be happy to look into this for you.

Kind regards,
Amanda
Customer Support

Rated 5 out of 5 stars

Simple, easy and great!

The service is so simple and straight forward to use. The products come really quickly and the quality is great. There is no downside! 👍👍

April 30, 2026
Rated 2 out of 5 stars

Photos were doubled up a few times in…

Photos were doubled up a few times in the photobook

April 30, 2026
Fabness logo

Reply from Fabness

Hi Monique,

I am very sorry to hear of an issue.

The order should have been received as was shown on the template and preview when adding to the cart.

Please send an email to support@fabness.com.au with further details and we will be happy to assist.

Kind regards,
Amanda
Customer Support

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