Fabness Reviews 4,928

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,196 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items like canvas prints and photo books often exceed their expectations. The ordering process is frequently highlighted as easy to use, with many appreciating the smooth user experience and flexibility in design. People are also very satisfied with the fast production and prompt delivery of their orders, often receiving tracking information and well-packaged items. However, some customers also noted issues with product quality, such as faded colors, poor binding, or items not matching advertised descriptions. A few other people also felt that certain products were not true to size or had components that required self-assembly, which was not clearly communicated.

What people talk about most

Product

Customers are generally delighted with the product quality, often describing items as first-class, excellent,... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the high standard of... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the swiftness and efficiency of... See more

Order

People report positive experiences with order, highlighting the ease of the ordering process from start to... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the ordering,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I received my canvas print and was so very happy with it, now I can see my Mother’s Day bouquet from my girls all year long, the colours are beautiful and the print even wraps around the edges, it arr... See more

Rated 5 out of 5 stars

I have made many photo books but first time using Fabness. The whole experience was great, easy to use, particularly how you scanned the QR code and imported photos straight from phone onto the platfo... See more

Rated 5 out of 5 stars

This is the 3rd photo book I have had published by FABNESS and each book is exactly how I hoped my photos would be presented. It is a fantastic way to relive memories as well as share experiences with... See more

Rated 5 out of 5 stars

We love creating our own photo books using the Fabness platform. It gives us great flexibility of layout and backgrounds. Customer service is always top class. Regular sales mean the product is afford... See more


Company details

  1. Photo Printing Service
  2. Gift Shop

Written by the company

At Fabness we love making your home look fabulous! We are a leading on demand personalised product supplier offering a large range of personalised products including wall art, canvas prints, personalised drinkware and a large range of personalised home decor items. Fabness is sure to have something to suit and ordering is fabulously easy. We ship anywhere in Australia plus for added peace of mind, Fabness quality is backed up by the Fabness 30-Day Quality Guarantee.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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Rated 5 out of 5 stars

FABNESS are FABULOUS

This is the 2nd time I've used FABNESS and they ARE Fabulous!
Highly recommended. Great products, good prices. Will definitely be back!

April 23, 2026
Rated 5 out of 5 stars

great contact

thanks for your action on the urgent printing and the prompt delivery! i appreciated the personal attention for a problem situation. you have my vote!!

April 22, 2026
Rated 5 out of 5 stars

A+++ for customer service …

I ordered a photo clock and initially when it arrived in the mail the clock mechanism was broken. i contacted customer service and within 2 hours had received a response, they were very helpful and apologetic and a few days later i received a replacement part. Couldn’t be happier with the product and the customer service.

April 20, 2026
Rated 5 out of 5 stars

Amazing!

The book itself and the photos printed were at such a high standard. I used my iPhone 11 to upload all my photos and they were so clear and the colour was so vibrant just as they appeared on my phone.
I was extremely impressed. I will be back to do my next holiday photo book for sure!

February 26, 2026
Rated 1 out of 5 stars

The canvas is not like advertised

The canvas is not like advertised. It is not black and white. Rather green tinted and no fine lines.
Please advise how to return asap.
I have purchased many items of Fabness and this is the only one which disappoints

April 16, 2026
Fabness logo

Reply from Fabness

Hi Carol,

I am extremely sorry to hear you're disappointed with your recent order! I have just reached out to you via email to assist you further.

Please get back to me when you can.

Kind regards,
Shannan

Rated 5 out of 5 stars

Great service at record speed

The communication was very clear and quick responses. They organised for an order to be cancelled (despite their policy) and then produced my new order in record time. The item looks great and I am very happy with it.

April 16, 2026

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