Fabness Reviews 4,928

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,200 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often exceeding expectations, and appreciate the wide variety of items available. The ordering process is frequently highlighted as easy and straightforward, with many noting the user-friendly website and platform for creating personalized items. Reviewers also commend the fast production and delivery, with products arriving promptly and in good condition. However, some customers also noted issues with product quality, such as faded colors, unsecured bindings, or items not matching descriptions, like clock mechanisms needing self-assembly or stubby coolers being too small. A few other people also felt that the software could be clunky or that photos were poorly cropped or doubled in their photobooks.

What people talk about most

Product

Users describe positive interactions with product, consistently praising its quality and appearance.... See more

Quality

Customers consistently note positive experiences with quality, often describing products as having an... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the quick and swift... See more

Order

Customers report positive experiences with the ordering process, often highlighting its ease and efficiency... See more

User experience

Consumers find the user experience to be positive, with many reviewers highlighting the ease of use... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I received my canvas print and was so very happy with it, now I can see my Mother’s Day bouquet from my girls all year long, the colours are beautiful and the print even wraps around the edges, it arr... See more

Rated 5 out of 5 stars

I have made many photo books but first time using Fabness. The whole experience was great, easy to use, particularly how you scanned the QR code and imported photos straight from phone onto the platfo... See more

Rated 5 out of 5 stars

a very professional business. Ordering was easy and the site was easy to navigate. My order that I transacted from the UK to my family living in Victoria went very smoothly the products were loved st... See more

Rated 5 out of 5 stars

We love creating our own photo books using the Fabness platform. It gives us great flexibility of layout and backgrounds. Customer service is always top class. Regular sales mean the product is afford... See more


Company details

  1. Photo Printing Service
  2. Gift Shop

Written by the company

At Fabness we love making your home look fabulous! We are a leading on demand personalised product supplier offering a large range of personalised products including wall art, canvas prints, personalised drinkware and a large range of personalised home decor items. Fabness is sure to have something to suit and ordering is fabulously easy. We ship anywhere in Australia plus for added peace of mind, Fabness quality is backed up by the Fabness 30-Day Quality Guarantee.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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Rated 3 out of 5 stars

Poor quality and it took a while to…

Poor quality and it took a while to get them.

April 7, 2026
Fabness logo

Reply from Fabness

Hi Mel,

We’re very sorry to hear you’re disappointed with the quality of your photo prints and photo book. We’d really like to look into this further for you—could you please send us a few photos of the items at support@fabness.com.au?

In regard to shipping, I can see your order was delivered within 7 business days, which is actually quicker than the usual timeframe to Western Australia for the selected shipping method. Our apologies for any inconvenience this has caused!

Kind regards,
Shannan

Rated 5 out of 5 stars

5 stars

5 stars. So easy to order on your phone. Very quick delivery and beautiful photos at very reasonable prices 👍

March 30, 2026
Rated 4 out of 5 stars

I’ve used Fabness before and chose to…

I’ve used Fabness before and chose to order again based on my previous experience.

While there were a few concerns with my recent order, I really appreciate how their customer support handled everything. They were responsive, professional, and worked with me to reach a fair and satisfactory resolution.

Overall, I’m very happy with how it was handled and the outcome.

March 23, 2026
Rated 3 out of 5 stars

I was not happy with my photobook

I was not happy with my photobook, some pages only had a small photo, which is a waste of paper, and one of the pages had to 2 long photos, where one was cut in half to fit on the page.

April 1, 2026
Fabness logo

Reply from Fabness

Hi Christine,

I am very sorry to hear of this issue.

The book should have been received as was shown when creating the order, and on the preview before adding to the cart.

I have reached out to you via email, for further details and some photos showing the issue.

Please get back to me when you can.

Kind regards,
Amanda
Customer Support

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