Factory Plaza, Inc Reviews 

Awesome timing, so fast and easy. Installers were very respectful and kind, did a beautiful job!

Very professional, couldn’t be more happier.
Installation was smooth. Have no complaints.

The installers are professional and fast. Great work

Installers arrived on time and completed work quickly. Satisfied with workmanship.

This place is magically. My countertops are awesome. All thanks to Ursula’s knowledge! She was so sweet and patient with me. I didn’t know anything about countertops. She an angel 👼

Excellent
Very happy about buying countertop from Factory Plaza
Huge selection of granite in the show room
Everything in one place - showroom, warehouse, fabrication
Estimate within minutes
Easy to schedule measurements, fast installation
Please ask for Magda.
Very experienced, easy to work with, knowledgeable, helpful

A big thanks to the whole Factory Plaza team! Natalia, you came highly recommended and you delivered.

We will spread the word!

Natalia… am I in love? Or, is it the work you do? Am I lost in your eyes or the marble? Lol.

But in all seriousness, what a job!

Thank you for your professionalism and allaying our concerns throughout the length of our little project.

The stone makes the home!

I own a remodeling company. I went to Factory plaza and spoke with Kevin. He handled everything. He is the best. Highly recommend

Thank you Factory Plaza for making my extensive rehab project so much easier! All the staff was very helpful, but I mainly worked with Project Manager Kevin. Kevin was great. He was very helpful, knowledgeable, and patient. He took the time to make sure I was getting the perfect product. I will be sure to frequent Factory Plaza for all my future remodeling needs. The Quartz stone they prepared for me looks perfect! Keep up the great work!

Hi there,

I want to extend my gratitude to Factory Plaza and Natalia for all their hard work and accommodating around our schedule to make our dream kitchen come true. The countertops are wonderful.

Thanks again!

SS

I don't write many reviews but I feel I need to write this one. My experience with Factory Plaza was excellent from beginning to end. My salesman, Ryan, was personable, professional and patient. I feel I got very a competitively priced product in a very timely manner. They hit their timelines perfectly. When it came time for installation, I was notified when they were to arrive and they arrived at that time exactly. Installation went smoothly and accurately. Couldn't ask for a better experience.

Our company has used Factory Plaza for counter tops and custom cabinets for many years great prices and quality working with Natalia has been pleasant she's always eager to help with any situation.

Thank you so much Natalia.

I work with a contractor designing bathrooms and sometimes kitchens. I have done numerous projects large and small with Factory Plaza and have been so delighted with their work. On the planning end, I have always worked with Mario, although they seem to have a large competent staff there. The prices have been excellent, the selection of stone is vast and, for smaller jobs, their offering of remnants is also expansive. When selecting a slab or remnant, they lift the piece out so the customer can have a good look t the entire piece and Mario has actually taped off the sections that will be used for the job so we can eliminate any area that has any imperfection that could end up being the focal point of the countertop...we have also purchased kitchen cabinets through Factory Plaza. While they do not offer a huge selection of door styles, the craftsmanship is excellent, the turnaround is quick and the prices are reasonable. And, of course, they are made in America!

Good experience with full granite sheets and large pieces to get a good idea what are kitchen would look like. Ursula gave us great sales help and price. The installers did a fast job, and the joint in the counter is nearly invisible. All in all this is our third install and the easiest. Thank you Ursula and Factory Plaza, inc.

Milo was our sales rep, and was very helpful in selection process of our new countertops. It was also helpful to be able to see slabs in person at Factory Plaza warehouse.
Scheduling the measurement and installation was very easy.
The installation crew was very clean, and installed our counters on the day promised.
Our new quartz counter tops came out beautiful, and we are very happy with service we received.

Natalia was such a huge a help in designing our kitchen, she made the entire process super easy, kept us updated on our order and followed up multiple times to ensure we were completely satisfied! The cabinets and countertops were superb quality and the prices were very reasonable! Thank you!

We had our countertop and sink put in our kitchen they did an excellent job. They came and did measurement. Then we went and look to see what we liked for our counter top they gave us some samples that we were looking at so we could make sure what we wanted brought them home made our decission! Called and told then are decission they were there a couple days later had it done in one day!! They are very reasonable on there prices. Thank Factory Plazza The Wall Family Sycamore Il.