I've ordered from Faded Store 4 times so far and all times have been a great experience. The quality of the t-shirts is excellent. the prints are sharp and the colors are just as bright and vibrant as... See more
Company replied
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Review summary
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Item received very quickly after ordering, virtually next day. Original item was too large, have returned it & just waiting for refund. Ordered correct size & again delivery time was amazing. Item... See more
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Ordered some jeans which arrived fine but just weren't my style (good quality though). Postal company lost them in the post but customer service were great with getting it sorted out, particularly Lib... See more
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Easy to order online, fast delivery .The quality of the clothes is very good. Had an issue with being sent out the wrong size but was quickly rectified by a great customer care team member named Sean.... See more
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Company details
Written by the company
Browse our latest mens urban streetwear collection and join the FADED gang today. Our collection stands out from the rest with unique designs to suit all. Shop now!
Contact info
United Kingdom
- Info@Fadedstore.com
- www.fadedstore.com
4.2
Great
1K reviews
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Happy customer
Easy to order
Fast delivery & well packaged
Would use again & would recommend !
July 23, 2025
Reply from FADEDSTORE ©
Hi Dave,
We appreciate you taking the time to leave us this very positive feedback! We're so glad it was easy to order and that you received your order quickly and well packaged.
Thank you again for your support and loyalty.
Take care,
Natalie
Team FADED STORE
I never received my order
I have just received my order and am absolutely delighted with the quality, style and fit of the clothes. I will definitely use fadedstore again !!
July 22, 2025
Reply from FADEDSTORE ©
Good Morning Mack,
Thank you for taking the time to leave us a review.
We apologise for the inconvenience. We can confirm that your parcel was delivered today, and one of our customer service team members has already reached out to you regarding this.
We will investigate the issue to understand what went wrong. Thank you for bringing it to our attention.
We appreciate your support and loyalty.
Take care,
Team FADED STORE
Awful expierence shipped wrong item and…
Awful expierence shipped wrong item and aren’t fixing it
July 21, 2025
Reply from FADEDSTORE ©
Hello Damny,
I hope you are well.
Which item has been incorrectly sent? Also, please could I have pictures of the item?
I will try and get this resolved for you.
Reply from FADEDSTORE ©
Hello Emma,
We're happy you loved the tracksuit and that your delivery was quick! Thanks for your positive feedback; we appreciate you shopping with us.
Thank you again for your support and loyalty.
Take care,
Liberty,
Team FADED STORE
I didn't get my parcel
I didn't get my parcel, was home, no call no buzzer nothing. Then after was sent a pic of it in the letterbox ran downstairs and there was nothing there i asked neighbours but noone has seen the parcel. Gutted my first pair of jeans since having my baby I'm so upset.
July 21, 2025
Unprompted review
Reply from FADEDSTORE ©
Good morning,
Thank you for taking the time out to share your recent shopping experience.
To progress and handle your enquiry as quickly as we can, could you please send an email with the reference TP-rTSTBc24725- info@fadedstore.com
This will allow our dedicated Customer Service team to investigate your case further.
Once again we would like to thank you for your patience and for shopping with us.
Kind regards,
Team FADED
Reply from FADEDSTORE ©
Good morning Lucas ,
Thank you for sharing your positive 5 star Product review.
We're so pleased to read that you're happy with your latest purchase.
Thank you again for your support and for shopping with Closure London.
Many thanks,
Francesca
Team FADED Store
Banging fit
July 1, 2025
Reply from FADEDSTORE ©
Hello,
Thank you for your support!
We're thrilled to see your amazing 5 star review.
We look forward to seeing you shop with us again soon.
Thank you for choosing to shop with us.
Best wishes,
Natalie
Team FADED Store
Quality is so perfect deffo I will…
Quality is so perfect deffo I will recommend it
July 14, 2025
Unprompted review
Reply from FADEDSTORE ©
Hi Patrick,
Hope you're keeping well,
Thank you for sharing your positive 5 star review.
We're so pleased to read that you're happy with the quality of our collection.
Thank you again for your support and loyalty.
Take care,
Team FADED STORE
Every time I’ve shopped never been…
Every time I’ve shopped never been disappointed good quality items and reasonable prices
July 7, 2025
Reply from FADEDSTORE ©
Hi Goach,
We're happy you've consistently had positive experiences with our quality items and pricing. We appreciate your continued support and value your feedback!
Thank you again for your support and loyalty.
Take care,
Francesca
Team FADED STORE
Hi there I got my top last week ago or…
Hi there I got my top last week ago or something I put it in the wash with the correct instructions how to wash it and all the sudden the top has shrank to a size where it does even fit me and it wastes £30 which is a lot and I can’t wear it as it doesn’t fit me I did it with my other ones and they came out fine
But why has 1 top washed by itself shrank in the wash never had this before
July 13, 2025
Unprompted review
Reply from FADEDSTORE ©
Good Afternoon Jac,
Thank you for your feedback.
If you would like to contact our customer services at info@fadedstore.com.
We would love to assist you with this isolated case to quality control the T-shirt as we pride our selves on the quality of our garments.
Thank you in advance,
Team Fadedstore.
Reply from FADEDSTORE ©
Hello Seth,
We're happy to hear that most of your purchases meet your expectations regarding appearance and fit. Thank you for the positive feedback!
We hope to see you shop with us in the future!
Best Wishes,
Liberty,
Team Faded Store.
Reply from FADEDSTORE ©
Good Morning Lucas,
We're happy to hear that you received your order quickly and that you are satisfied with the great quality. Thanks for your positive feedback!
We hope to see you shop with us in the near future.
Best wishes,
Liberty,
Team Faded Store.
Reply from FADEDSTORE ©
Good Morning Dean,
We're happy to hear that you received your order quickly and that you are satisfied with the great quality. Thanks for your positive feedback!
We hope to see you shop with us in the near future.
Best wishes,
Liberty,
Team Faded Store.
Everything went smoothly from searching…
Everything went smoothly from searching to delivery. I am pleased with the pair of jeans I have now. Absolutely great fabric.
July 5, 2025
Unprompted review
Reply from FADEDSTORE ©
Hey Rox,
We're happy to hear that most of your purchases meet your expectations regarding appearance and fit. Thank you for the positive feedback!
We hope to see you shop with us in the future!
Best Wishes,
Liberty,
Team Faded Store.
Reply from FADEDSTORE ©
Hey Phil,
Hope you're having a great week!
Thank you for rating us with a positive 5 star review.
We're so proud to have you as a valued member of the FADED community.
Thank you again for shopping with us.
Take care,
Team FADED
Reply from FADEDSTORE ©
Hello Jade,
Hope you're keeping safe and well,
Thank you for taking the time out to share your recent shopping experience.
Upon reviewing the account information, we can see that your partners parcel encountered a delay within the courier network. We do apologise for any inconvenience caused by the courier service.
We can see that our support team have helped to resolve this case. Please can you kindly review your email regarding the next steps.
Thank you again for your patience and cooperation.
Many thanks,
Team FADED
Reply from FADEDSTORE ©
Good Morning Adam,
Thank you for making us aware of the situation, we have escalated your request through our customer service and they have responded to your request and are awaiting a reply.
UPDATE:
Thank you for taking my colleagues call today regarding the failed courier delivery.
We can assure you that we have logged this with the courier who have apologised for any inconvenience caused.
Upon reviewing your case notes, we're pleased to read that the team have helped to resolve your case.
Thank you again for your continued support and loyalty.
Take care,
Team Faded store
If you are from the USA please do not…
If you are from the USA please do not order from them. You will pay for shipping and then you will get charge extra for tariffs as they call it. My order was 140$ ( that included 25$ for shipping) and they wanted me to pay an additional $54 extra without even letting me know ahead of time. I used to buy from here but never again.
July 5, 2025
Unprompted review
Reply from FADEDSTORE ©
Hey,
Unfortunately we do not control the customs and tariffs applied by each country.
We do make customers aware of this in our shipping policy to make sure no unexpected surprises occur.
We will look to make this clearer in the future to assist customers.
Team Fadedstore.
Everything is great quality, and a perfect fit (true to size).
Everything I have ordered from here has always exceeded expectations, and they are always coming up with new styles of clothing.
June 27, 2025
Reply from FADEDSTORE ©
Hello Lewis,
Hope you're keeping well,
Thank you for sharing your positive 5 star shopping experience!
It's amazing feedback like this which allow new and existing customers to shop with confidence.
Hope you enjoy wearing your new Stretch Tech Cargo Short (Stone).
Thank you again for your support and loyalty.
Take care
Team FADED
Great products quick delivery and the…
Great products quick delivery and the clothes are really well made
June 27, 2025
Reply from FADEDSTORE ©
Hi Gareth,
Hope you've had a good weekend!
Thank you for your continued support and loyalty.
We're so pleased to read that you're happy with your new Core Essential Short (Grey Tree Camo).
Thank you again for shopping with us.
Take care,
Team FADED
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