Fairview Sailing Reviews 144

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We have rented boats from Fairview exclusively because their fleet is consistently clean and well taken care of, but mostly because they are very easy to work with. They are respectful and communicat... See more

Company replied

Rated 5 out of 5 stars

Just had a fabulous three-night trip around the Solent with Fairview and DYC. Cowes, Lymington and then on our final night, we got the last berth in Gun Wharf Quay, beneath the Spinnaker Tower. HMS Vi... See more

Company replied

Rated 4 out of 5 stars

Great staff. Always helpful. Easy to book and talk on the phone. Boats always clean and tidy. Boats well equipped with lots of navigation and safety kit. I have experienced quite a few technical issue... See more

Company replied

Rated 5 out of 5 stars

Highly recommended. Boat was perfectly maintained and spotless. Booking was easy and office staff very friendly and went out of their way to tailor everything to our wishes. As we had no sailing exp... See more

Company replied

Company details

  1. Tour Operator

Information provided by various external sources

Fairview Sailing is the ideal South Coast charter company for bareboat yacht charter, corporate yacht charter, race charter and skippered yacht charter in the UK. We have over 40 yachts based in Hamble including a matched fleet of 20 Beneteau Oceanis 3...


Contact info

4.8

Excellent

TrustScore 5 out of 5

144 reviews

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Rated 5 out of 5 stars

Very good experience

Very good experience - hadn't chartered before so didn't know what to expect but boat was new, in good condition and ready to go. They were very accommodating about a bad weather postponement and our request for a brief boat handling demo which was invaluable. Staff very friendly, helpful and relaxed. Nothing not to like really.

July 28, 2020
Unprompted review
Rated 5 out of 5 stars

Perfect charter every time

Use Fairview a lot and never had an issue, boats are well maintained and service is always spot on. Why would I use any other Charter company.

January 30, 2020
Unprompted review
Rated 5 out of 5 stars

Full recommendations!!

Since I have been using the service of Fairview for min 5 years now, I have come to know this company very well.
One will find a friendly crew,
perfect maintained yachts,
competent business partners
and - last, but not least - very cool guys at Fairview’s base in Port Hamble Marina!

Clemens Stecher
YMI, MCO Sailing

January 30, 2020
Unprompted review
Rated 5 out of 5 stars

Used this company for years for…

Used this company for years for training, race charters and also family cruising. Highly recommend they are friendly reliable company with boats that are well maintained, with all the safety equipment, charts, and support you would ever need no matter your level of experience.

January 6, 2020
Unprompted review
Rated 2 out of 5 stars

Security deposit shenanigans

When Fairview take your security deposit they actually charge it to your credit card and hold it in their account. It isn’t like a car hire company or hotel who pre-authorise or ring-fence an amount on your card. You really pay Fairview thousands and they hold it for weeks. Although the deposit was refunded following the charter it took 2 weeks, meaning I actually had to pay that card bill and was left £2,500 down until the card company made a special refund. A shame as otherwise Fairview’s service is very good. Just remember they’re making money on your security deposit and so I won’t use them again unfortunately.

October 31, 2019
Unprompted review
Fairview Sailing logo

Reply from Fairview Sailing

Thanks for your review.

In our terms and conditions it explains that deposits are held for up to 14-days from your return. This allows time for any third party claims which we may have to handle.

A pre-authorisation does not hold funds for this period of time unfortunately, however we are in discussions with merchant providers to find a solution. As a company we do not profit from this as we pay fees to process and return the funds through the provider.

If you are a returning customer with no claims on previous charters, we do not process the funds. As I am sure you can appreciate, holding the funds for such an asset is an important part of the business.

As mentioned we are looking into alternative ways to manage this process, which I will personally keep you updated on, should you wish to return to Fairview.

Best wishes, Andy

Rated 5 out of 5 stars

We'll be back

As always, we found Fairview to be friendly, efficient and at all times helpful. We'll be back. Thanks Phil

October 25, 2019
Unprompted review
Fairview Sailing logo

Reply from Fairview Sailing

Hi Philip.

Thanks for your great review. We appreciate you taking the time to leave it for us. Hopefully see you back in Hamble again in the not too distant future. Best wishes, Aimee

Rated 5 out of 5 stars

Super professional service and boats…

Super professional service and boats are top-notch!

October 24, 2019
Unprompted review
Fairview Sailing logo

Reply from Fairview Sailing

Hi Nina. Awesome review - thanks :-). We look forward to welcoming you back to the Solent again soon. Best wishes, Aimee

Rated 5 out of 5 stars

Fairview Charter for family sailing holiday June 2019

I chartered from Fairview Sailing in June 2019, for a family sailing holiday in the Solent area, the yacht was very well equiped both on deck and below deck, it was clean and well presented and the staff were both helpful and friendly, we had a great weeks sailing.

October 24, 2019
Unprompted review
Fairview Sailing logo

Reply from Fairview Sailing

Thank you for such an amazing review Mrs Smith, we really appreciate it :-). We look forwarding to welcoming you back to Fairview again soon. Best wishes, Aimee

Rated 5 out of 5 stars

Spotless

Spotless, well maintained boat. Quick handover and flexible over return. Second time I've bareboated with Fairview and it's consistently excellent.

October 24, 2019
Unprompted review
Rated 5 out of 5 stars

Truly awesome Oarsome Dream

Truly awesome Oarsome Dream

Oarsome Dream was a great boat (Dufour 46 GL) - sailed really well and super comfortable - flexibility about extra day was greatly appreciated - no concerns about boat quality or safety - thank you for a lovely week.

We will be back!

October 23, 2019
Unprompted review
Rated 3 out of 5 stars

The yacht wasn't up to a rough channel crossing

The yacht wasn't up to a rough channel crossing. The fitting of cupboards and drawers was so poor they came open in the rough seas. Despite marinas withdrawing hose pipes the yacht didn't have a hose which meant a large number of journeys between two and filler cap carrying a heavy can of water. The lines were unnecessarily long which with the absence of any means of managing the lines meant they were a major inconvenience. The pilot that had been committed at the time of booking wasn't available at the handover. The excellent service we received on previous charters was missing, maybe something to do with the company apparently changing management.

October 22, 2019
Unprompted review
Rated 5 out of 5 stars

Can I say BIG THANK YOU

Can I say BIG THANK YOU to Chris Jackson and team.
We had a fabulous weekend with weather to match.

Both skippers were very impressed with the boats and the overall efficiency and attentiveness of your staff both for initial and final hangovers.

I only have two concerns which I must mention.

On the initial handover it’s very difficult to spot all the blemishes on the boats particularly on the side we can't get to.

I find the online sednasystem is not the easiest and in my opinion may require some fine tuning of the software, namely at one time the crew list details require their shoe sizes!
Also I’m very concerned about adding personal data of the crews DOB and home addresses onto online systems, but I understand the need for the NOK.

As you are aware we have been using Fairview for many years now and plan to continue. We all appreciate great service and a great product.
We have and would certainly continue recommending Fairview.

Many thanks

October 22, 2019
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, relaxed, very friendly which makes my life much easier. As a skipper who has used them 12 times this year, I am very happy so far.
Cheers Fairview.
Water Rat @ LCSC

October 22, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service for the past six odd…

Excellent service for the past six odd years. communication when booking, communication on arrival and when departing is very good.Form filling, the inventory check before and after is made very easy.
I would and do recommend FV to anybody who wishes to charter on the Solent and abroad. Ask FV first before anybody else is my mantra!
thank you for all, Anthony Frankford.

October 22, 2019
Unprompted review
Rated 5 out of 5 stars

Great yachts, great team

I've been using Fairview since 2013 for a variety of charters for myself and my clients. Their fleet is always impeccably maintained, issues that arise dealt addressed quickly and the team always professional. Quite the opposite of chartering in the Med!!!

October 22, 2019
Unprompted review

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