Fairview Windows Ltd Reviews 

209
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 116 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the exceptional quality of the windows and doors, noting that installations are carried out smoothly and efficiently from start to finish. People frequently highlight that the polite and professional staff work hard and always leave homes impeccably clean and tidy after finishing the job. Though some customers experienced unexpected scheduling delays and had to contact the office multiple times to chase up necessary documentation or administrative updates. A few reviewers also noted that office communication could sometimes be frustrating and lacked the responsiveness experienced during the actual fitting process.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the professional, polite, and... See more

Staff

Consumers find staff to be exceptionally polite, professional, and efficient throughout the entire process.... See more

Product

Users describe positive interactions with product, expressing great satisfaction with the quality and... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the high standards of... See more

User experience

Customers consistently note positive experiences with user experience, finding the entire process smooth and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish the whole experience was seamless, Tony and Craig who fitted them worked non stop and always left everywhere clean and tidy. we cannot fault the service we received in anyway an... See more

Company replied

Rated 5 out of 5 stars

Great experience from beginning to end. All really lovely people from Martin who priced up for us to the surveyor and the fitters. We love our windows and new French doors. We haven't had all the wind... See more

Company replied

Rated 5 out of 5 stars

Had replacement windows and a front entrance door fitted in February 2025 and everything was carried out brilliantly. In February 2026 we decided to replace the rear entrance door, plus the windows... See more

Company replied

Rated 5 out of 5 stars

I had a rock door installed by this company 8 years ago which developed a small crack on one of the panels. I contacted Fairveiw to ask for advise and they replaced it within 2 weeks without any quibb... See more

Company replied


Company details

  1. Double Glazing Installer
  2. Conservatory Specialist
  3. Door Supplier
  4. Glazier
  5. PVC Windows Supplier
  6. Window Installation Service

Written by the company

Trusted for Over 43 Years – Fairview Windows About Us: Welcome to Fairview Windows, a name synonymous with quality and reliability in the North West for over four decades. Since our establishment, we’ve been proud to transform homes with our superior windows, doors, conservatories, and extensions. At Fairview, we believe that home improvement is more than just a project; it’s about creating spaces where memories are made. Our commitment to exceptional craftsmanship and customer satisfaction has made us a trusted name in the region. Why Choose Fairview Windows? - Unmatched Experience: With 42 years of expertise, we’ve honed our skills to deliver results that stand the test of time. - Comprehensive Services: Whether it’s upgrading your windows, installing a secure, stylish door, or building a bespoke conservatory or extension, we’re equipped to handle projects of all sizes. - Customer-Centric Approach: Our friendly team works closely with you from start to finish, ensuring your vision becomes reality. - Quality Guaranteed: We use only the best materials and the latest techniques to ensure durability, energy efficiency, and a flawless finish. Join the thousands of satisfied customers who have trusted Fairview Windows to enhance their homes. Discover how our experience, dedication, and attention to detail make us the go-to choice for homeowners across the North West. Fairview Windows – Setting the standard in home improvement for over 43 years.


Contact info

4.8

Excellent

TrustScore 5 out of 5

209 reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(209)

113 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Our trusted company ….

We’ve used Fairview for many many years. The first time was to fit double glazing to the house, followed some years later by a conservatory, then soffits and guttering and then putting a solid roof on the conservatory they’d fitted years before. They have always offered us a fair and excellent service and that is why we keep going back. I know I can rely on them. My most recent contact with Fairview has been to replace some of the units that have started to fail in our double glazed windows because of their age (I should really be replacing them). Once again I’ve been offered excellent service and a no job is too small approach. Thanks to all staff I’ve been in touch with and particularly Norman who always does a fantastic job. Our windows look amazing again. Thank you.

November 6, 2024
Unprompted review
Fairview Windows Ltd logo

Reply from Fairview Windows Ltd


"Thank you so much for your kind words and for taking the time to leave us a 5-star review! At Fairview Windows, we’re passionate about delivering exceptional service and top-quality products, and it’s wonderful to hear that we’ve met your expectations. Your feedback means the world to us, and it motivates our team to continue going above and beyond for our customers. If you ever need anything in the future, don’t hesitate to reach out. Thanks again for choosing Fairview Windows!"

Rated 5 out of 5 stars

Great Company

Great company who’ve done the front door and numerous windows over the last few years. I would highly recommend

December 10, 2024
Unprompted review
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Reply from Fairview Windows Ltd


"Thank you so much for your kind words and for taking the time to leave us a 5-star review! At Fairview Windows, we’re passionate about delivering exceptional service and top-quality products, and it’s wonderful to hear that we’ve met your expectations. Your feedback means the world to us, and it motivates our team to continue going above and beyond for our customers. If you ever need anything in the future, don’t hesitate to reach out. Thanks again for choosing Fairview Windows!"

Rated 5 out of 5 stars

Fairview windows amazing

Fairview windows amazing no pressure quote got everything I wanted at a reasonable price installation when like clockwork top job very happy.

November 4, 2024
Unprompted review
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Reply from Fairview Windows Ltd

Thank you

Rated 5 out of 5 stars

From start to finish we received an…

From start to finish we received an exceptional service from fairview. We have had 2 bay windows installed at my elderly father in laws and fairview went above and beyond to accommodate what we needed. From initial contact to installation we had a turn around of approximately 6 weeks. The fitting team on the day were absolutely amazing. They were polite, helpful, pleasant, understanding, clean and tidy and the new windows look fantastic - exceptional all round.
Thankyou so much 😊

November 20, 2024
Unprompted review
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Reply from Fairview Windows Ltd

Thank you for you lovely review

Rated 5 out of 5 stars

Installed several windows in our…

Installed several windows in our commercial building with solar glass. Fantastic service end to end

October 1, 2024
Unprompted review
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Reply from Fairview Windows Ltd

Thank you for your feedback 😊

Rated 5 out of 5 stars

I've used Fairview twice now

I've used Fairview twice now, they are exceptional all-round. The thing that stands out for me though is the customer service, had a slight issue with my door and the installer came out and resolved it straight away.

November 2, 2024
Unprompted review
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Reply from Fairview Windows Ltd

Thank you.

We love having feedback from our customers

Rated 5 out of 5 stars

Black Bifold door

Amazing service from start to finish. Advised on the best product to go with based on the vision I had. Workmanship was speedy and impeccable. Great value for money. Well recommended.

August 13, 2024
Unprompted review
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Reply from Fairview Windows Ltd

Thank you. We loved doing your job. It looks amazing 👏

Rated 5 out of 5 stars

Outstanding Service and Quality

I honestly can’t speak highly enough of these guys. Honest, professional, punctual and most importantly, they really care about providing the best and not just the most expensive solution.
Thanks to Chris and the Fairview team.

November 14, 2024
Unprompted review
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Reply from Fairview Windows Ltd

Thank you

Rated 5 out of 5 stars

OUTSTANDING COMPANY

We have used fairview windows a few times now and wont go anywhere else from now on. Everytime we have used them i cant fault them on anything the work thats carried out is 2nd to none absolutly exceptional standerd, they keep everywhere clean after they have finished and are all very polite.
Choose fairview windows and you wont be dissaponted

October 10, 2024
Unprompted review
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Reply from Fairview Windows Ltd

Thank you

Rated 1 out of 5 stars

Wouldn’t recommend

Has two installations by Fairview windows either side of Covid. The first installation left the house like a building site with dust and rubble everywhere due to whizzing brickwork whilst the old windows were out. Dressing table ruined by solvent equipment resting on it. Installation was so bad all the windows were removed and replaced 3 months later. Not once did a manger call to the house to see what we had been left with. No offer to clean the house or repair any damage. A bunch of flowers. Second part of installation involved a kitchen door. When ordered it was stressed that the kitchen floor was going to be tiled. We also informed them several times after. The wrong threshold was fitted and the only solution is for us to remove our existing kitchen floor.
The after sales is dire and I felt bullied on the phone. Constantly being shouted over and not allowed to speak. To add insult to injury they have photographed the house and plastered it all over the internet as a success story for their advertising without permission. I could not recommend this company. Photos and videos of unsuccessful installation are available.

December 8, 2023
Unprompted review
Rated 5 out of 5 stars

Had windows and a new back door fitted - we're happy…

Recently had 4 windows and a new back door fitted - we're happy.
We'd started-out with another company, who sent a salesman out and my wife showed him what we wanted, she said he seemed in a hurry and we got a quote which was a bit vague and didn't detail everything - so I rang-up to query and turned-out that lots of details were wrong eg colours of window (some white inside, wood outside and others wood both sides) and the fitting of a catflap to the back door completely missed even though she'd been through it with him. Not good.
So instead we contacted Fairview and they were totally better, the salesman came out and took rough measurements and went through alternatives we could choose from, we decided and he went through his notes with us so we could agree it was what we wanted. We got a quote and went with it - a little bit higher than other company but happier we'd actually get what we wanted.
A surveyor came out and took precise measurements and we agreed details like whether windows would hinge left or right etc - he was working from the salesman's notes from before and they were correct for what we wanted. He took our catflap away to be fitted into the back door when it was manufactured (it identifies our cat's microchip and stops other cats getting in; I fitted an old one into the existing door for the couple of weeks it took to make the new door).
Once the windows and door were made-up, the fitters came and fitted them, cleaned-up after the job and were keen that we checked all was good and we were happy before they left.
We did subsequently have a minor issue where the back door started to catch on the frame a month or so afterwards and so I rang and said maybe the hinges needed adjusting. No problem they said and made an appointment for an engineer to come out 3 working days later : he adjusted them, all is fine now.
So we're happy with the job they've done, it's been done as we wanted, they always turned-up when they said they would for appointments. We actually dealt with quite a few people and all were professional and friendly - would use again.

June 17, 2024
Unprompted review
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Reply from Fairview Windows Ltd

Thank you

Rated 1 out of 5 stars

Bay Window Roof Botched.

Fuming bay window roof over an inch and a half out out and sloping down, So lead is leaving streaks down the windows and condensation outside across the sill. Impossible to fit blinds on the window straight.

Came out to 'fix: the job and skimmed over the problem with plaster on the interior bay leaving the issue remaining and lowering the bay window ceiling which is unsightly.

The roof needed redoing, a totally botched job on newly fitted windows. Not happy!

Came out and issue not rectified just a make do and mend patch up job to fob me of because of their dodgy measurements, fitters could see it is not right upon installation, they are not blind.

January 31, 2024
Unprompted review
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Reply from Fairview Windows Ltd

Thank you for your message. We're very sorry to hear about your experience and completely understand your frustration. What you've described falls well below the standards we expect from our team.

Your feedback has been noted and will be passed on to the relevant departments for review. We appreciate you taking the time to highlight these issues.

Rated 5 out of 5 stars

Great Job!

The service we received from Fairview was absolutely second-to-none.
From our request for an estimate, to the fitting of the windows, the service could not have been better.
We would like to give our thanks to Steve and Lee, who did the survey, and special thanks to Adrian and Mike, who installed the windows with such care and consideration.
Brilliant job throughout!
Highly recommend.
Alec & Sheila

February 12, 2024
Unprompted review
Fairview Windows Ltd logo

Reply from Fairview Windows Ltd

Thank you

Rated 5 out of 5 stars

First Class !!!

Our two previous bay windows were terribly draughty even after fitting so we decided to ring Jimi who gave us a very reasonable price.
Fitters Adrian & Mike arrived on time & within a few hours our top bay window had been fitted.
We are so happy that the Fairview fitters have now solved the problem and our new bay window is completely draught free.
Adrian & Mike were really nice guys & tidied up after fitting leaving our property clean & tidy.
We wouldn't hesitate to use this company again.
Margaret & Steve.

April 28, 2023
Unprompted review
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Reply from Fairview Windows Ltd

Thank you.

Rated 5 out of 5 stars

Arrived at our property at time agreed

Advisor Number 118121 measured &installed our blinds.
Arrived at our property at time agreed. Was very professional, polite, tidy and knowledgeable about the vertical & horizontal blinds we had installed today.
We are pleased with the blinds installed today and we will recommend Fairview to everyone in the future.

March 23, 2023
Unprompted review
Fairview Windows Ltd logo

Reply from Fairview Windows Ltd

Great stuff

Rated 5 out of 5 stars

Had installation finished today went…

Had installation finished today went without any issues
fitters were really tidy and polite and the finish is brilliant very happy could not recommend this company enough

March 8, 2023
Unprompted review
Fairview Windows Ltd logo

Reply from Fairview Windows Ltd

Thank you for the feedback

Rated 5 out of 5 stars

Great installation experience (again)

Our second time using Fairview for a Rockdoor installation. The process from initial contact to installation has been very professional and clear. Someone initially came out to take our order and drew up the draft requirements sheet, a few weeks later someone else came out to conduct a survey to ensure what we had ordered was correct, validate sizings and whether the door aperture needed any special works /lintels etc. We were told at the time of ordering (late Oct/Nov) about the lead time for production and fitting, which would likely be End Jan at the earliest. Fairview then contacted us by email in early December to advise of our fitting date of 17th February and asked us to confirm if that was acceptable, as we didn't see the email, they followed up with a phone call to chase. Fairview came out today to install the door on the date promised. The fitter was excellent, very prompt, very professional and made sure we were happy with the installation. You could see he took pride in his work, checking everything was absolutely spot on level. Whilst not the cheapest quote around, I firmly believe that you get what you pay for and I would 100% recommend the company to friends and family for a door installation.

February 17, 2023
Unprompted review
Fairview Windows Ltd logo

Reply from Fairview Windows Ltd

Thank you, Stephen, for taking the time to leave such a detailed and thoughtful review.

We’re really pleased to hear that this was your second time using Fairview and that the whole process—from your initial enquiry right through to installation—met your expectations. It’s great to know our team kept everything professional, clear and on schedule, and that the communication around fitting dates was helpful.

We’ll pass on your kind words to the installer who clearly took pride in getting everything just right. Quality workmanship and customer satisfaction are exactly what we aim for every time.

Thanks again for your recommendation—it means a lot!

Best regards,
The Fairview Windows Team

Rated 1 out of 5 stars

Disappointed customer

From first contacting the company, it was approx 6 months until they fitted the windows in the summer of 2022. As winter approached I noticed signs of damp at the bottom of windows and doors on the inside. After investigation, I found out that they had not put any sealant around 4 of the windows on the rear of the property which is rendered. I contacted the company and they sent someone out to look at them. Two days later I got a phonecall saying they weren't going to do anything more, blaming the damp problem on the rendering not being repainted. So in all honesty I could not recommend this company to anybody.

January 11, 2023
Unprompted review
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Reply from Fairview Windows Ltd

Thank you for your feedback. We're sorry to hear about your experience and understand your frustration. We'll review this internally to see where things went wrong and appreciate you bringing it to our attention.

Rated 5 out of 5 stars

Second property I’ve used Fairview at

We recently had our second lot of windows and doors fitted by Fairview (old & new property) great job
Who I’d like to send a big thank you to is Norman the maintenance guy, (called on us today) everyone thanks the fitters, who do a great job, but I think this chap does a great job too, if ever there’s a little blip he is always extremely pleasant & smiling and sorts it out with little fuss, Norman your a great asset to Fairview, I hope you get to see this comment

January 5, 2023
Unprompted review
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Reply from Fairview Windows Ltd


Hi Bev,

Thank you so much for your kind words and continued trust in Fairview – it means the world to us that you've chosen us not just once, but twice for your windows and doors!

We're especially grateful for your lovely recognition of Norman. He truly is a gem in our team, and we couldn't agree more – always friendly, calm, and solution-focused. We'll make sure he sees your message, it will mean a lot to him.

Thanks again for your support, Bev!

— The Fairview Team



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