fantasysupply.com Reviews 56

TrustScore 1.5 out of 5

1.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Order an item on Go Groupie and this Cowboy outfit are the supplier. Never had delivery to Sussex and apparently they have delivered to an address in Kent 20 miles away Wont replace or refund as they... See more

Rated 1 out of 5 stars

Ordered a watch via go groupie when it arrived the watch strap couldn't be adjusted it just hung down from my wrist .contacted fantasy who replied we can't give customers a refund if the item doesn't... See more

Rated 1 out of 5 stars

Id like to know where this company is based. When you buy something off Grabone New Zealand, there is no web address anywhere in their product listing,or contact details like other legit companies.... See more

Company details


Contact info

1.4

Bad

TrustScore 1.5 out of 5

56 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Avoid like the plague

Avoid like the plague. They only send your goods when you ask for your money back weeks after your order. In my case the item was NOT what I ordered, AND it was faulty. So fat they have not refunded my money,

April 12, 2022
Unprompted review
Rated 1 out of 5 stars

Not to be Trusted

This company Fantasy supply are extremely dodgy and sell via WOWCHER . They don’t operate a Legitimate business and have zero dialogue with customers. Trading standards need to sort it out as many lose house and Home because of these dodgy companies.

January 26, 2022
Unprompted review
Rated 5 out of 5 stars

Solar Lights...

Solar Lights...
Very happy with the way the faulty item i received was handled..quick response to my email and replacement item sent back the next week,couldn't have asked for better service..

January 18, 2022
Unprompted review
Rated 5 out of 5 stars

Very Good Customer and After Sales Serrvice

I want to say my sincere thanks to Fantasy Supplies for replacing my faulty wirelrss TWS airpods.
Also they refunded full money for missing the ordered item during shipping.
I really appreciate Fanrasy Supplies for their customer friendly approach!
Thank you!

January 8, 2022
Unprompted review
Rated 5 out of 5 stars

I was having problem trying to insert…

I was having problem trying to insert the various head attachments into the massage gun and not sure what to do with the rubber connector and emailed for assistance. They replied promptly and took the trouble to make a video to show how to insert each head and to show that the rubber connectors are spare part and how to replace the worn out ones.
Excellent after sales service.

December 31, 2021
Unprompted review
Rated 1 out of 5 stars

Id like to know where this company is…

Id like to know where this company is based. When you buy something off Grabone New Zealand, there is no web address anywhere in their product listing,or contact details like other legit companies. The watch I received looked the part but it's not worth the $34 I paid for it. When I contacted Grabone, they came to the company's defense,saying they have been doing business with them for years and have had no issues with the quality of their brand. I doubt it. Be careful what you purchase from them

December 29, 2021
Unprompted review
Rated 1 out of 5 stars

Poor quality and advertising

My partner and I brought a couple of girls towels off Grab One as a gift, when it arrived it was actually a thin sheet. Went back to ask for a refund/return and was told that it was stated that it was polyester so they would not honour a refund. They also stated it was a towel, this is false advertising. Biggest waste of time and money with no help from the company trying to get rid of poor quality stock. We now now this name and not to use again.

November 19, 2021
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look