Finance of America Reverse Reviews 

625
•
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

If you hate your kids get a reverse mortgage with this company. once they are notified that you have passed they will start the foreclosure process. before your love ones can mourn your passing they w... See more

Rated 1 out of 5 stars

The loan officer, Jay Varno, did not tell me I didn't qualify, instead they approved the loan THEN KEPT ALL MY MONEY. FOR LIFE. they pay for my insurance & taxes. My money was all put into a LESA (... See more

Rated 5 out of 5 stars

Our experience was, by and large, quite positive. Our first loan officer was very enthusiastic and a bit too chatty, but she did a good job getting things started. She could have explained a few thi... See more

Company replied

Rated 1 out of 5 stars

They advertise that the reverse mortgage has changed and improved for the consumers benefit. That is a total misrepresentation. Yes it has changed but not for the better!! The Loan to value ratios a... See more

Company details

  1. Mortgage Lender
  2. also in
  3. Financial Institution

Written by the company

NMLS ID #2285 (www.nmlsconsumeraccess.org) • BBB A+ rating & preferred partner of the Financial Planning Association • Industry's only concierge team to work one on one with borrowers' post funding to ensure positive long-term outcomes • FAR retains servicing of loans and has commitment to borrower for life • Proprietary product HomeSafe® - lending limits up to $4m • One of the oldest reverse companies • Offers additional income stream - homesharing through Silvernest


Contact info

1.9

Poor

TrustScore 2 out of 5

625 reviews

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No recent history of asking for reviews

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1.9

All reviews

(625)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

my personal reverse mortgage loan

tim cranston just went above and beyond in helping me with every inquiry i had.

June 25, 2023
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Reply from Finance of America Reverse

That's so great to hear! Please let us know if you have any questions or concerns!

Rated 1 out of 5 stars

Finance of America Reverse is a lesson…

Finance of America Reverse is a lesson in who NOT to trust with your future. I have had to deal with your "Loss Draft Department" for MONTHS trying to get them to send back the roofing contractors money from my insurance company for MONTHS!!! Ive spoken with managers who lie about returning calls. I have filed a complaint with the Arizona Attorney Generals Office and will warn everyone to AVOID this corrupt company at all costs.

June 5, 2023
Unprompted review
Rated 5 out of 5 stars

The sales person was such a joy to work with.

Heather made the entire process so pleasant. From start to finish she was clearly in my corner. Her helpfulness, general attitude, and knowledge truly came through in the work that had to be done. There were never any hard-sell techniques applied. She gained my trust quickly and kept it though out the process. She is a true professional who is easy to talk to and understand.

May 20, 2023
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Reply from Finance of America Reverse

Wonderful to hear! Thank you for the feedback and we're thrilled you had such a good experience. Please let us know if you have any questions going forward.

Rated 4 out of 5 stars

Good knowledge

Good knowledge. Felt rushed with conversations.

May 24, 2023
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Reply from Finance of America Reverse

So sorry to hear you felt rushed! Do you have any questions that we can help you with? Please don't hesitate to reach out.

Rated 5 out of 5 stars

Best in the business!

Pleasant, friendly, and very helpful all the way through the process.

April 29, 2023
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Reply from Finance of America Reverse

Great to hear! So happy you had a good experience. Please let us know if you have any questions.

Rated 5 out of 5 stars

In January

In January, Mary called me back in three minutes! and then began the loan process. She made it easy!
I received my loan before my HELOC became due in April.
Every step of the way was smooth. I could not be happier! THANK you Mary S.!

April 26, 2023
Finance of America Reverse logo

Reply from Finance of America Reverse

Thank you for sharing your experience!

Rated 5 out of 5 stars

The representative was very…knowledgeable.

The representative was very knowledgeable informative diligent and a real asset to your firm.

April 22, 2023
Finance of America Reverse logo

Reply from Finance of America Reverse

Thank you so much for the feedback! We strive to do our very best for our borrowers. Please reach out if you have any questions.

Rated 5 out of 5 stars

Finance of America treated us fairly…

Finance of America treated us fairly and professionally. Linda Carney was our agent, and she guided us all the way to closing.
The timelines she laid out were spot on; we were lucky to deal with her!

April 19, 2023
Finance of America Reverse logo

Reply from Finance of America Reverse

Wonderful to hear! Thank you for sharing your experience. Please reach out to us if you have any questions in the days, weeks, and years to come!

Rated 5 out of 5 stars

Very easy

Very easy, our representative was informative, and kept us informed of each step.

April 13, 2023
Finance of America Reverse logo

Reply from Finance of America Reverse

Get to hear! Thank you for choosing FAR!

Rated 3 out of 5 stars

I would have rated it a 5 for service

I would have rated it a 5 for service. But they raised the interest rate and lowered the payout TWICE during the process.

April 1, 2023
Finance of America Reverse logo

Reply from Finance of America Reverse

We're sorry you didn't have a better experience. We don't control interest rates, and the entire mortgage industry is currently experiencing unprecedented market conditions. But we look forward to serving you in the months and years to come. Please let us know if you have any questions or concerns.

Rated 5 out of 5 stars

Dana is great to work with

Dana is great to work with. She made things go quickly and easy.

April 2, 2023
Finance of America Reverse logo

Reply from Finance of America Reverse

Great to hear you had a good experience with Dana!

Rated 5 out of 5 stars

So far so good

Great communication and support

March 25, 2023
Finance of America Reverse logo

Reply from Finance of America Reverse

We're hear to answer any questions you may have. Thanks for the 5 stars!

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